MEXC Risk Control Guideline

#Account and Security Settings

1.Introduction

This MEXC Risk Control Guidelines (hereinafter the "Guideline") are concluded between you ("You" or "User") and MEXC Trading Platform ("we", "us", "our", "ours", "MEXC", or, the "Platform"). The Guideline shall be deemed a part of the Legal Documents in accordance with MEXC User Agreement (hereinafter the "Agreement"), and to be deemed incorporated into the Agreement. Further, this Guideline shall form an integral part of the Agreement. Acceptance of the Agreement by the User constitutes an acknowledgement and acceptance of these Guidelines in its entirety. If you do not agree or otherwise understand these Guidelines, you shall cease accessing or using MEXC Services.
This Guideline sets forth MEXC's comprehensive risk control framework, detailing our procedures for account review, the legal and regulatory foundation for our actions, and the rights of our Users. This Guideline serves as a definitive reference for all Users and regulatory bodies. Please be advised that this Guideline is subject to updates to align with evolving international regulatory standards.
This document outlines MEXC's risk control practices, including account review procedures, compliance rationale, and user rights. It serves as a reference for affected users and regulatory bodies. This policy is subject to updates in alignment with international regulatory developments.

2.Purpose of Risk Control

To ensure a secure and compliant trading environment, MEXC maintains a dynamic risk control framework consistent with global regulatory standards. This framework mandates temporary and/or permanent restriction or review of accounts that exhibit requires the platform to temporarily restrict or review accounts exhibiting suspicious activity, unusual trading behavior, or patterns that trigger our compliance protocolscompliance-triggering patterns.
These measures are critical for the preservation of market integrity and the protection of all platform users, and are designed to :
(a) ensure compliance with applicable legal and regulatory requirements; (b) detect and prevent market manipulation, fraud, and illicit activities; (c) protect the integrity of trading markets and our operations; (d) safeguard legitimate Users from financial crimes and market abuse; (e) fulfill reporting obligations to relevant regulatory authorities.

3.Legal Basis

MEXC maintains this risk control framework, this Guideline and its risk control procedure pursuant to the Agreement between you and us, and in compliance of its obligations under applicable anti-money laundering (AML), know-your-customer (KYC), countering the financing of terrorism (CFT), financial action task force (FATF), EU AMLD5/6 Directives (establishing stringent due diligence, transaction monitoring, and user verification obligations), Office of Foreign Assets Control (OFAC) Sanctions and Watchlists, United Nations Security Council Sanctions Lists, and/or market integrity laws and regulations.

4.Triggers for Risk Control Reviews

4.1 General

Triggers shall be any event, conduct, or circumstance which, indicates potential risk to market integrity, compliance requirements, or the safety of the platform, including but not limited to trading anomalies, irregularities in futures or spot markets, compliance or legal concerns, or listing-related risks.
Without limiting the generality of the foregoing, MEXC reserves the absolute right to initiate comprehensive risk control procedures upon detection of any circumstance that may, in MEXC's reasonable judgment, constitute a violation of applicable laws, regulations, the Agreement, or other applicable MEXC policies and/or Legal Documents.
We make some examples of the events that may trigger our risk control review mechanism and elaborate them in the following paragraphs.

4.2 Futures Trading Anomalies

  • Accounts with incomplete or pending advanced identity verification procedures;
  • Suspected automated trading activities conducted without proper authorization;
  • Activities constituting market manipulation, including but not limited to wash trading, spoofing, layering, or front-running;
  • Trading activities originating from jurisdictions subject to enhanced due diligence requirements.

4.3 Spot Market Infractions

  • Non-compliance with mandatory identity verification requirements;
  • Participation in coordinated price manipulation schemes, including pump-and-dump activities;
  • Accounts subject to permanent trading restrictions or sanctions.

4.4 Legal and Compliance Violations.

  • Any association (whether in account, transaction and/or fund) with criminal enterprises, sanctioned entities, or designated persons;
  • Transaction patterns indicative of money laundering, terrorism financing, or proceeds of crime;
  • Assets derived from illicit activities including, without limitation, cybercrime, ransomware, drug trafficking, or market manipulation schemes ( such as rug pulls and pump-and-dump schemes);
  • Accounts subject to valid judicial orders, regulatory directives, or law enforcement requests.

4.5 Market Integrity Violations

  • Undisclosed affiliations with token issuers or project teams;
  • Suspicious deposit activities in connection with token listings;
  • Trading patterns suggesting coordinated market manipulation around listing events.

4.6 Acknowledgement

The above examples set forth herein are provided solely for illustrative purposes to assist your understanding. Such examples are not exhaustive.
MEXC may initiate a risk control review in the following (non-exhaustive) scenarios:

5.Examples of Prohibited Transactional Activities

5.1 General

Prohibited Transactional Activities shall be activities in any manner not purposely provided through MEXC and may affect market fairness, create misleading or false appearance or information about the market, exploit our rules for undue gain. We make some examples of the Prohibited Transactional Activities and elaborate them in the following paragraphs.

5.2 Unauthorized Automated or Abnormal Trading Activity

Any trading conduct that may adversely affect market orderliness, fairness, or the normal operation of the trading system, including but not limited to:

Unauthorized automated/programmatic operations:

The use of any unauthorized automated and/or programmed methods, including but not limited to tools, scripts, deep linking, bots,spiders to place or execute orders.

Abnormal device and/or IP operations:

The use of abnormal devices, networks, or IP addresses, or other means, whether technical or not, to conceal identity or trading activity.

5.3 Market Manipulation

Any activity that creates a false or misleading appearance of market activity or price trends, including but not limited to:

Fictitious Volume or Order Placement:

Including but not limited to wash trading, self-dealing, coordinated transactions among related or affiliated accounts, or placing large orders without the genuine intent to execute followed by rapid cancellation.

Abnormal Price Manipulation:

Deliberate conduct, such as by leveraging capital or liquidity advantages, designed to artificially inflate or suppress or otherwise manipulate the prices of any digital asset.

5.4 Rule Abuse and Improper Arbitrage

Any conduct that seeks to exploit MEXC’s User Agreement, rules, systems, or policies for undue gain, including but not limited to:

Abnormal multi-account usage:

The use of multiple accounts or third-party accounts to circumvent any applicable trading rules, instructions, restrictions, or to conduct improper arbitrage.

Collusive conduct:

Coordinated trading behaviors among multiple accounts with the intent to exert disproportionate market influence.

Hedging or cross-market arbitrage:

Hedging or cross-market arbitrages, exploiting rule discrepancies or system loopholes to conduct risk-free arbitrage, which involve illicit funds or result in market manipulation that disrupts normal trading environments.

5.5 Acknowledgement

To avoid doubt, Prohibited Transactional Activities shall be inclusive of Self-Dealing and Wash Trading, Market Manipulation and Spoofing, Excessive Order Activity and any other irregular transaction activities which may be prohibited by applicable laws, regulations and financial practices.
MEXC shall have the sole and absolute discretion to determine whether any conduct constitutes Prohibited Transactional Activities, and may take such measures as it deems appropriate, including but not limited to suspension, restriction, or termination of accounts, forfeiture of gains, and reporting to regulatory authorities.Examples include but not limited to:
The above examples set forth herein are provided solely for illustrative purposes to assist your understanding. Such examples are not exhaustive, and MEXC reserves the right to investigate, determine, and take action against any conduct that it deems to be in violation of this Guideline, the Agreement, or applicable laws and regulations, regardless of whether such conduct is expressly listed among the foregoing examples.

6.Withdrawal Restrictions and Account Limitations

MEXC may impose temporary or permanent withdrawal restrictions and/or limitations under the following circumstances: (a) Mandatory security cooling-off periods following authentication credential modifications (such as password or 2FA reset); (b) Activation of automated risk control mechanisms; (c) Implementation of enhanced security protocols for newly authorized withdrawal addresses; (d) Compliance with regulatory requirements or law enforcement directives.
Most restrictions shall remain in effect for twenty-four (24) hours; provided, however, that MEXC reserves the right to shorten, extend, or impose such restrictions on a permanent basis, depending on the actual circumstances and risk considerations.

7.Review and Resolution Procedure

7.1 Regulatory Authority and Enforcement Powers

Upon detection of suspected violations, MEXC is authorized to exercise its enforcement powers without prior notice to affected users, including but not limited to:
(a) Mandatory Reporting Requirements: Compelling Users to provide comprehensive documentation regarding questioned trading activities; (b) Access Restrictions: Suspension or termination of User access to Platform services and trading facilities; (c) Trading Limitations: Implementation of restrictions on order placement, position modifications, and forced liquidation procedures; (d) Financial Restrictions: Imposition of withdrawal and deposit limitations pending investigation completion; (e) Account Closure and Asset Forfeiture: Termination of User accounts with confiscation of remaining assets where legally permissible; (f) Additional Remedial Measures: Any other enforcement actions deemed necessary under applicable business rules and regulatory requirements.

7.2 Review, Investigation and Assessment

Upon detection of potentially suspicious activity or the activation of triggered risk control mechanism, MEXC may conduct a preliminary assessment to determine whether User conduct constitutes a violation of applicable laws, regulations, the Agreement, this Guideline, or other policies.
Following preliminary assessment, MEXC may make a determination referring to: (a) The nature and severity of any violations; (b) Whether violations were conducted individually or as part of coordinated schemes; (c) Appropriate enforcement measures proportionate to the violation severity.
For the avoidance of doubt, each case shall be reviewed on its own facts and circumstances, and MEXC reserves the right to adopt different methods of investigation, assessment, and enforcement as it deems appropriate in its sole discretion.

7.3 Remedial Measures and Sanctions

MEXC may implement comprehensive remedial measures following thorough investigation, including: (a) Account restrictions of varying duration up to 180 days (or longer if applicable to other policy); (c) Asset freezing pending regulatory coordination; (d) Permanent exclusion from Platform services in cases of severe violations. Remedial measures may differ from case to case according to the investigated facts, and group-based abuse may trigger longer restrictions.

7.3.1 Enhanced Monitoring Period (30-Day Observation)

Accounts exhibiting suspicious trading patterns shall be subject to an enhanced monitoring period of thirty (30) days. This period enables comprehensive assessment of user behavior and reduces false positive determinations. MEXC reserves the right to extend this period as circumstances warrant.
During this monitoring period, MEXC may conduct the following activities to investigate further on the case:
  • Tracking whether users attempt to trade through new accounts or previously signed-up accounts during the observation period, particularly those with matching IP addresses or similar trading patterns.
  • Identifying coordinated trading behavior across multiple associated accounts that could influence market prices, whether occurring historically or during the current observation period.

7.3.2 Extended Restriction Period (180-Day Restriction)

Accounts involved in coordinated violations, high-risk activities, or presenting significant compliance concerns may be subject to restrictions for up to one hundred eighty (180) days (or longer if applicable to other policy). This measure serves both deterrent and protective functions while providing adequate time for regulatory coordination.

7.3.3 Rollbacks

To preserve market integrity and protect legitimate users, MEXC further reserves the right to reverse transactions that (a) violate applicable laws, regulations, the Agreement, this Guideline, and/or other Legal Documents or MEXC's policies; and (b) affect other user's trading experiences and normal trading procedures. Rollback determinations shall be made following thorough analysis of transaction data and trading patterns. Affected Users may appeal such determinations through established procedures.

7.4 Appeal, Review and Resolution

7.4.1 Users subject to enforcement actions may challenge such determinations by:

(a) Submitting formal appeals with complete supporting documentation;

(b) Requesting internal review through established procedures;

(c) Providing additional evidence relevant to the enforcement determination.

7.4.2 Users subject to account reviews must complete required verification procedures as directed by MEXC, including advanced identity verification and submission of additional documentation as requested.

7.4.3 Users subject to account restrictions may resolve it following the steps provided:

  • Web: At the bottom of the homepage, select Help Center → Account Risk Review, and complete the form as guided by the instructions provided on the page.
  • App: Go to Home → More → Services → Help Center → Account Risk Review. Follow the on-screen instructions to complete the required form.
  • After an account is restricted due to risk control, completing advanced KYC and providing additional documentation are key requirements for lifting the restriction.

7.4.4 MEXC’s system is designed to detect potentially malicious or irregular activities and is not intended to affect compliant users. However, it is possible that legitimate users may be temporarily restricted or flagged. User may contact MEXC’s customer support to obtain the latest updates regarding the account status should the account is restricted or flagged due to aforementioned reasons.

7.4.5 No details of MEXC's internal risk control mechanisms or review processes may be disclosed for security reasons, and the duration or outcome of any review cannot be guaranteed.

8.Multi-Account Manipulation: A Case Study

Suspicious Activity from Associated Accounts
Multiple accounts showed clear signs of coordination and engaged in trading behaviors that violate platform rules. These accounts were flagged for suspected manipulation based on the following evidence:
  • Accounts operated from identical IP addresses
  • Orders were placed with synchronized timing
On May 30, 2025, at 3:06:18 (UTC), multiple associated accounts simultaneously opened positions in FLOCKUSDT at identical entry prices, attempting to circumvent the platform's position risk limits. The combined trading volume from these accounts represented approximately 50% of the total trading volume during that period, constituting suspected market manipulation.
On May 31, 2025, these associated accounts were restricted and placed under a 30-day observation period.
Position Risk Limit is a risk management measure implemented in Futures trading to restrict the maximum position size that individual users or accounts may maintain. Our platform establishes maximum position limits for each Futures pair to prevent excessive risk concentration among limited market participants and mitigate market manipulation.

*Note: this case study is for illustration purposes only, and shall not be viewed, in any way, as standard of operation, basis of judgement, guideline for usage, or operational, financial, legal, or tax advise during your use of MEXC Services.

9.AmendmentsMonitoring and Updates

This Guideline is subject to periodic review and amendment to ensure continued regulatory compliance and operational effectiveness. Users are advised to regularly review the most current version available on our official website at https://www.mexc.com/ and this particular page. Any such amendment shall become effective upon publication, unless otherwise specified.
MEXC reserves all rights to take any actions deemed necessary to maintain platform integrity, satisfy regulatory obligations, and protect users from financial crimes and market abuse.

10.Miscellneous

10.1 Interpretation

This Guideline, together with the Agreement, constitutes the entire agreement between you and MEXC with respect to the risk control measures set forth herein.
Unless otherwise expressly defined herein, all capitalized terms used in this Guideline shall have the meanings ascribed to them in the Agreement.
MEXC reserves the final right of interpretation to this Guideline.
In the event of any inconsistency between the definitions or interpretations in this Guideline and those set forth in the Agreement, the definitions and interpretations of the Agreement shall prevail, except where this Guideline expressly provides otherwise.

10.2 No Waiver

The failure or delay of MEXC to enforce any right or provision of this Guideline shall not be deemed a waiver of such right or provision. Any single or partial exercise of any right shall not preclude any subsequent or further exercise of that right or any other right.

10.3 Severability

If any provision of this Guideline is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed, and the remaining provisions shall remain valid and enforceable in full force and effect.

10.4 Headings

The headings and subheadings contained in this Guideline are for reference purposes only and shall not affect the meaning or interpretation of any provision herein.

10.5 Governing Law and Dispute Resolution

This Guideline shall be governed by, and construed in accordance with, the governing law specified in the Agreement. Any dispute arising out of or in connection with this Guideline shall be resolved in accordance with the dispute resolution procedures set forth in the Agreement.

10.6 Language

This Guideline may be translated into different languages. In the event of any inconsistency, the English version shall prevail.





Last Updated: October 2025
This document may be updated in accordance with evolving regulatory standards or internal policy revisions.