Privacy

#Account and Security Settings

<p><span style="font-weight:400">This privacy statement applies to all relevant services of MEXC, and the MEXC respects and protects the privacy of all individuals who use the MEXC platform to service users. To provide you with more accurate, more personalized service, according to the provisions of this privacy policy use and disclosure of your personal information but MEXC will with highly diligent, prudent obligation to treat such information. Unless otherwise provided for in this privacy policy, the MEXC will not disclose or provide the information to any third party without your prior permission. MEXC will update this privacy policy from time to time. When you agree to the MEXC service agreement, it is deemed that you have agreed to the entire contents of this privacy policy. This privacy policy is an integral part of the service agreement.</span><br /><br /><strong style="font-weight:bolder">1. Scope of application</strong><br /><span style="font-weight:400">In you to register or activate the accounts can log in our platform, you in our its affiliates provide other platforms to provide personal registration information (publication at the request of the laws and regulations need to industrial and commercial registration information related to the enterprise name and natural person except operator&#39;s information);In your use of MEXC, or MEXC website, MEXC and record on your browser and computer information, including but not limited to your IP address, browser type, the use of language, visit date and time, software and hardware feature information and the page you need to record data such as;MEXC access to user personal data from business partners.</span><br /><br /><strong style="font-weight:bolder">2. Use the information</strong><br /><span style="font-weight:400">We will not give in to any irrelevant third party to provide, sell, rent, share or trade your personal information, unless get your permission in advance, or the third party and we (including our affiliates) alone or together to provide the service for you, and at the end of the service, it will be banned from access to be able to access all the information including its before.We also do not allow any third party to collect, edit, sell or distribute your personal information by any means.We have the right to terminate the service agreement with the user immediately upon discovery of any of our platform users.</span><br /><br /><strong style="font-weight:bolder">3. Information disclosure</strong><br /><span style="font-weight:400">In the following circumstances, we will disclose your personal information in full or in part according to your personal wishes or the provisions of the law: to disclose to a third party through your prior consent;If you are a qualified intellectual property complainant and have filed a complaint, the complainant shall be required by the complainant to disclose it to the complainant so that both parties can deal with the possible rights dispute;To disclose to a third party or administrative or judicial organ in accordance with the relevant provisions of the law or the requirements of an administrative or judicial body;If you are in violation of relevant laws, regulations or our service agreements or relevant rules, you need to disclose them to a third party.To provide the products and services you require, you must share your personal information with third parties;In our platform to create a transaction, such as the performance or the part of either party transaction obligation and request information disclosure, we have the right to decide to provide the user with necessary information, such as the dealing party contact to contributed to the completion of transaction and the solution of the dispute.We deem appropriate disclosure according to laws, regulations or website policies.</span><br /><br /><strong style="font-weight:bolder">4. Information storage and exchange </strong><br /><span style="font-weight:400">We collect information about you and will be saved in the us and/or its associated companies on the server, the information and data may be sent to your country, region or the location of the information and the information we collect outside and outside access, storage and display.</span><br /><br /><strong style="font-weight:bolder">5. The use of cookies</strong><br /><span style="font-weight:400">When you do not reject cookies, we will set or use cookies on your computer so that you can log in or use our platform services or functions that rely on cookies.We use cookies to provide you with more thoughtful personalized services including promotion services.You have the right to choose to accept or reject cookies.You can reject cookies by modifying browser Settings.But if you choose to reject cookies, you may not be able to log in or use our platform services or functions that rely on cookies.This policy will be applied to the information obtained through the use of the cookies set by the currency.</span><br /><br /><strong style="font-weight:bolder">6. Information security</strong><br /><span style="font-weight:400">Your account has the security protection function, please keep your account and password information properly.We will ensure that your information is not lost, abused and altered by taking backups of other servers and encrypting user passwords.In spite of the aforementioned security measures, please note that there are no &#39;perfect security measures&#39; on the information network.When using our platform services for online transactions, you will inevitably disclose your personal information, such as contact information or postal address, to each other or potential transaction.Please protect your personal information and provide it to others only if necessary.If you find your personal information leaks, especially your account and password, please contact our customer service immediately so that we can take appropriate measures.</span></p><p><span style="font-weight:400">The special attention of minors If you don&#39;t have full capacity for civil rights and full capacity for civil conduct of natural person, you have no right to use our service platform, so we hope you will not provide any personal information to us.</span></p><p><span style="font-weight:400">MEXC has no obligation to retain or disclose any information in your account, and has no obligation to forward any information you haven’t read or have sent to you or third party after your account service has been terminated or the account is permanently frozen or deregistered in MEXC.</span></p><p><span style="font-weight:400">You agree that MEXC still has the following rights after your contractual relationship with MEXC has been terminated: keeping store your User Information and all transaction information during your application of the MEXC Service. MEXC may still claim rights against you under this Agreement if you violate the law or this Agreement during your application of the MEXC Services.</span></p><p><span style="font-weight:400">After MEXC suspends or terminates the provision of services to you, the transaction behavior before that should apply to the following principles. You should be solely and fully responsible for any disputes, losses or increased costs arising from the suspension or termination of service, and should ensure that MEXC is free from any loss or liability. MEXC reserves the right to delete the related information about virtual currency such as Bitcoin that has been uploaded to MEXC but not yet traded after the services have been suspended and terminated. MEXC reserves the right to delete the sale and purchase contract that you have signed but not actually fulfilled with other members and transaction information about virtual currencies such as Bitcoin. MEXC may not delete the transaction that the sale and purchase contract that you have sighed and partially be implemented before the service is suspended and terminated, but MEXC reserves the right to inform your transaction partner.</span><br /><br /><strong style="font-weight:bolder">7. Private Policy</strong><br /><span style="font-weight:400">MEXC will announce and periodically revise the privacy policy at the MEXC station, and the privacy policy constitutes an integral part of this agreement.</span></p>

<p><strong style="font-weight:bolder">Dear users:</strong></p><p>MEXC is committed to realizing high degree of autonomy of MEXC community and distributing more rights to the members of MEXC. The prosperity of MEXC stems from the support of all MEXC members, and in return, MEXC will provide more ways for members to take part in decision-making process.</p><p>For the purpose above, we have already held “Token Vote for Free Listing” and “MX Vote for Free Listing” activities. To gain better interaction with users and list more good tokens on MEXC platform, we are now launching the “7th Session Vote for Free Listing”. The details are as follows:</p><p>Users shall deposit the tokens of the projects they supported on MEXC platform within a limited time. When the number of people and deposit quantity reach relevant requirements and the project side pays the security deposit, MEXC will review the token project and list the token at free after technical connecting.</p><p>The Token recommended by users during the “7th Session Vote for Free Listing” and number of persons and deposit quantity requirements are as follows:</p><p><strong style="font-weight:bolder">Project name:</strong> PCX-ChainX</p><p><strong style="font-weight:bolder">Number of deposit persons:</strong> 2000</p><p><strong style="font-weight:bolder">Time for deposit:</strong> July 29, 14:00 – July 31, 14:00 (UTC&#43;8)</p><p>The trading will be opened once the deposit number meets requirements.</p><p><strong style="font-weight:bolder">Project official website: </strong><a href="https://chainx.org/"><u>https://chainx.org/</u></a></p><p><strong style="font-weight:bolder">Project contract address:</strong></p><p><a href="https://scan.chainx.org/"><u>https://scan.chainx.org/</u></a></p><p><strong style="font-weight:bolder">For project details, please visit the project official website mentioned above.</strong></p><p> </p><p>MEXC does not support contract transfer at the moment. We are sorry for this.</p><p>MEXC welcomes users to recommend high-quality projects for the “Deposit for Free Listing”. If you want to recommend a project, you can fill out the following form:</p><p><a href="http://t93rqvqbbo2um7gf.mikecrm.com/TCtitRW">http://t93rqvqbbo2um7gf.mikecrm.com/TCtitRW</a> </p><p> </p><p><strong style="font-weight:bolder">Risk Warning</strong></p><p>Cryptocurrency investment is subject to high market risk. Please make your investments cautiously. MEXC Exchange will make best efforts to choose high quality coins, but will not be responsible for your investment losses.</p><p> </p><p><strong style="font-weight:bolder">Find us on:</strong></p><p> </p><p>Twitter: <a href="https://twitter.com/MEXC_Exchange">https://twitter.com/MEXC_Exchange</a></p><p>Facebook: <a href="https://www.facebook.com/MEXCexchangeofficial/">https://www.facebook.com/MEXCexchangeofficial/</a></p><p>Telegram: <a href="https://t.me/MEXCEnglish">https://t.me/MEXCEnglish</a></p><p>Discord: <a href="https://discord.gg/zu5drS8">https://discord.gg/zu5drS8</a></p><p>Medium: <a href="https://medium.com/&#64;MEXC.com">https://medium.com/&#64;MEXC.com</a></p><p>Instagram: <a href="https://www.instagram.com/MEXC_global/">https://www.instagram.com/MEXC_global/</a></p><p> </p><p>Enjoying your trade on MEXC.</p><p>The MEXC team</p><p>July 28, 2019</p><p> </p>

#Deposits & Withdrawals

<div><h2><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"><strong style="font-weight:bolder">1. How to Make a Withdrawal</strong></span></h2><div> </div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">1) Tap <strong style="font-weight:bolder">Wallets</strong> at the bottom of the App homepage.</span></span></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">2) Tap <strong style="font-weight:bolder">Withdraw</strong>.</span></span></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">3) Select the cryptocurrency to withdraw.</span></span></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">4) Choose the withdrawal method: <strong style="font-weight:bolder">On-chain Withdrawal</strong>.</span></span></div><div> </div><div style="text-align:center"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250928094537288zKlES4I93YDJ7o.png" width="4175" height="2164" /></span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">5) Enter the <strong style="font-weight:bolder">Withdrawal Address</strong>, select the <strong style="font-weight:bolder">Network</strong>, and enter the <strong style="font-weight:bolder">Withdrawal Quantity</strong>, then tap <strong style="font-weight:bolder">Confirm</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">6) Double-check all information, then tap <strong style="font-weight:bolder">Confirm Withdrawal</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">7) Enter the <strong style="font-weight:bolder">Email verification code</strong> and the <strong style="font-weight:bolder">Google Authenticator code</strong>, then tap <strong style="font-weight:bolder">Confirm</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">8) The withdrawal request has been submitted. Please wait for the funds to arrive.</span></span></div><div> </div><div style="text-align:center"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250928094535910pnW8BjGEmku5uj.png" width="4209" height="2237" /></span></span></div><div> </div><h2><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"><strong style="font-weight:bolder">2. How to Make an Internal Transfer</strong></span></h2><div> </div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">1) Tap <strong style="font-weight:bolder">Wallets</strong> at the bottom of the App homepage.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">2) Tap <strong style="font-weight:bolder">Withdraw</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">3) Select the cryptocurrency to withdraw.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">4) Choose the withdrawal method <strong style="font-weight:bolder">MEXC Transfer</strong>.</span></span></div><div> </div><div style="text-align:center"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250928094534743aO5PbgXmSscTt7.png" width="4175" height="2164" /></span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">5) Enter the recipient&#39;s account information and <strong style="font-weight:bolder">Quantity</strong>, then tap <strong style="font-weight:bolder">Submit</strong>. Currently, transfers are supported via <strong style="font-weight:bolder">Email</strong>, <strong style="font-weight:bolder">Mobile Number</strong>, or <strong style="font-weight:bolder">MEXC</strong> <strong style="font-weight:bolder">UID</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">6) Double-check the details, then tap <strong style="font-weight:bolder">Confirm</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">7) Enter the <strong style="font-weight:bolder">Email verification code</strong> and the <strong style="font-weight:bolder">Google Authenticator code</strong>, then tap <strong style="font-weight:bolder">Confirm</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">8) The transfer is complete.</span></span></div><div> </div><div style="text-align:center"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250928094535960ZEULLoZKy6IxZW.png" width="4209" height="2275" /></span></span></div><div> </div><h2><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"><strong style="font-weight:bolder">3. Notes on Withdrawals</strong></span></h2><div> </div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">1) For tokens like USDT that support multiple networks, always make sure to select the network that matches the withdrawal address.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">2) If the token requires a Memo/Tag, copy the correct Memo/Tag from the receiving platform and enter it before confirming the withdrawal. Failure to do so may result in asset loss. For more details, see </span></span><a href="https://www.mexc.com/learn/article/what-are-memos-tags-/1"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">What are Memos/Tags?</span></span></a><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"> and </span></span><a href="https://www.mexc.com/announcements/article/how-to-check-address-and-memo-17827791511546"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">How to Check Address and Memo</span></span></a><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">3) If the system prompts <strong style="font-weight:bolder">Invalid Address </strong>after entering the withdrawal address, please double-check the address or contact online Customer Service for further assistance.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">4) Withdrawal fees vary by token. You can check the latest fees on the </span></span><a href="https://www.mexc.com/fee"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"><strong style="font-weight:bolder">Trading Fees</strong></span></span></a><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"> page.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">5)<strong style="font-weight:bolder"> </strong>The <strong style="font-weight:bolder">Withdrawal Fee</strong> for each token is displayed directly on the withdrawal page.</span></span></div><div> </div><h3><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Recommended Reading:</span></span></h3><ul style="list-style-type:disc" start="1"><li><div><a href="https://www.mexc.com/announcements/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Common Withdrawal Issues and How to Resolve Them</span></span></a></div></li><li><div><a href="https://www.mexc.com/learn/article/how-to-set-withdrawal-settings/1"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">How to Set Withdrawal Settings</span></span></a></div></li></ul><div> </div></div>

#Beginner's Guide

<div style="font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;color:rgb( 0 , 0 , 0 )"><div class="ace-line ace-line old-record-id-ZTgYddz0aocR1FxTPDXuphYgsmv">1. Open the MEXC app and click on [Wallets] - [Spot] - [Deposit].</div><div class="ace-line ace-line old-record-id-JYI0d8G7WodeAXxdewJu9LCOsxf"><br /></div><div class="image-uploaded gallery old-record-id-Od3sd74Pcok4JxxbqpAuNyRIsMg" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202310131834268533wKlwQDkynAL6j.png" width="380" /></div><div class="ace-line ace-line old-record-id-TTrsduBbKoPfSBx06PeuDTz9sjh"><br /></div><div class="ace-line ace-line old-record-id-XYFHdACbxoFLVsxVSK2uviwds6b">2. After the page redirects, please select the crypto you want to deposit. You can search for your crypto here, too. In this example, we will use &#34;USDT&#34;.</div><div class="ace-line ace-line old-record-id-Rtk6dPlX1opE55xY7ApuznRJsWg"><br /></div><div class="image-uploaded gallery old-record-id-QxXHdDlz7oDbPZxw0N5u61H4s4c" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231013183426982XMWdiInBDS7bLT.png" width="380" /></div><div class="ace-line ace-line old-record-id-YCQ1doMCdoI57rxGSs1uplnjsuc"><br /></div><div class="ace-line ace-line old-record-id-UcRddAlNEoV4XYxcdP6utuG5sod"><br /></div><div class="ace-line ace-line old-record-id-LVtQdfN20odEJ0xdQvJuobHes3f">3. After entering the deposit page, please select the transfer network. In this example, we will use &#34;SOL&#34; as the network. Once you select the network, the deposit address and QR code will be displayed.</div><div class="ace-line ace-line old-record-id-IeXTdYh8ZoWeoyxKc6QuLOJ1s28"><br /></div><div class="ace-line ace-line old-record-id-Bvjhdd0QwocJYaxZc8nuQvQOsde"><span style="color:rgb( 216 , 57 , 49 )">*When you select the transfer network, please make sure that the chosen network matches the withdrawal platform&#39;s network. For example, if you select the ERC20 network on MEXC, you should also choose the ERC20 network for withdrawals on the withdrawal platform. Selecting the wrong network can result in a loss of funds.</span></div><div class="ace-line ace-line old-record-id-CC3OdRZjSovkaLxpQYguSJmRsph"><span style="color:rgb( 216 , 57 , 49 )">*Before proceeding, you also need to verify the token contract address. Please make sure that the asset contract address you are depositing matches the token contract address supported by MEXC. Otherwise, your assets may be lost. To check the complete contract address, you can click on the</span><span style="color:rgb( 216 , 57 , 49 )"><strong> end of the crypto&#39;s contract address </strong></span><span style="color:rgb( 216 , 57 , 49 )">to view the full address.</span></div><div class="ace-line ace-line old-record-id-MAVndUgR4o0xpDxllTNug859sTc"><br /></div><div class="image-uploaded gallery" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202310131834271334PZ6PLRNidNFmE.png" class=" old-record-id-U6bxdhkJLopOaJxjABgu4xZ3sOd" width="335" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231013183427372XQGVOuorjCMtFK.png" class=" old-record-id-MbmydmMevopYv4xIq2bulZGXs9c" width="344" /></div><div class="ace-line ace-line old-record-id-HgWMdTelfonpLixt4eJu4t0LsWc"><br /></div><div class=" old-record-id-JfhOdNxxto9jUoxPvRyu0mOOsic"><br /></div><div class="ace-line ace-line old-record-id-UElRdasSwo8j10x9xtzuOBcPs7e"><br /></div><div class="ace-line ace-line old-record-id-XjDKd0FYGoYGHSxfoVtuM4bsskd">If you have never received a deposit address before, please click on [Tap to generate address] to obtain the token deposit address for the corresponding network.</div><div class="ace-line ace-line old-record-id-Qpb0d58G1ooSA8xuZf4uYUhbs0f"><br /></div><div class="image-uploaded gallery old-record-id-TigddYHIdo309yxrLNwuYETTs2d" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231013183427204oqMJO4jCe7glbv.png" width="380" /></div><div class="image-uploaded gallery old-record-id-THiSdBWojo5so8xJdeVuKi2Hs5e" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231013183427086QjioPimDtxBcm8.png" width="382" /></div><div class="ace-line ace-line old-record-id-LpOZdDj1ZovZ7Jxgl7CuonP6ssd"><br /></div><div class="ace-line ace-line old-record-id-B0LLdzPOVoaM7IxSyqruBGxPsGf">4. Please click the copy icon button or scan the QR code to input your deposit address into the withdrawal address field on the withdrawal platform. Follow the withdrawal platform&#39;s requirements to initiate the withdrawal request.</div><div class="ace-line ace-line old-record-id-L7GQdeACfoYViuxkaJTuJpQLsOc"><br /></div><div class="image-uploaded gallery old-record-id-FJEAdSB5WoQO4rxcj7LuMMZbsof" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231013183427450uADBCeRH49HLS2.png" width="380" /></div><div class="ace-line ace-line old-record-id-CEdkdI2kXo20eOxB15pudr03sJf"><br /></div><div class="ace-line ace-line old-record-id-FI8HdjVoJo0QzDxdtf2uT4Ihsrb">5. After initiating the withdrawal request, the token deposit requires blockchain confirmations. Once the blocks are successfully confirmed, the deposit will be credited to your account. Please check your Spot account.</div><div class="ace-line ace-line old-record-id-Y4bFdzWG8o67JAxrpdGu1G07sIh"><br /></div><div class="ace-line ace-line old-record-id-G8YSdjnAWoEL8vxaNcMuEVIHsBc">You can also click the Notepad icon button in the upper right corner of the deposit interface to view your historical deposit records.</div><div class="ace-line ace-line old-record-id-XaLndaHIao9kNoxK0OHugJfesDc"><br /></div><div class="image-uploaded gallery old-record-id-U3lIdipQJoastXxiaUwuU6MMsPh" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231013183427421bXYbOfFWRBERJT.png" width="379" /></div><div class="ace-line ace-line old-record-id-EDlIdMxAEoayrJx3swUuF8xgsjh"><br /></div><div class="ace-line ace-line old-record-id-GgNgd1LdGo2703x6ABPuY94SsYb"><strong>Reminder:</strong></div><div class="ace-line ace-line old-record-id-GSTLdhWS1oEtNwxIzhQuqFbAssh">Some tokens and networks, such as USDT-EOS, require users to fill in both the address and MEMO fields simultaneously. When you see this prompt, please make sure you have entered both of these fields. Otherwise, your deposit funds may be lost!</div><div class="ace-line ace-line old-record-id-JqEudKosJokmiHxAz1AulEajsuc"><br /></div><div class="image-uploaded gallery old-record-id-IFWPdaEE3oedJUx85EDuPWNUs1e" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231013183427700p3o3OayRkpp7GM.png" width="379" /></div><div class="ace-line ace-line old-record-id-Z42BdryFTofuyOxcKlMuBSAEsyq"><br /></div><div class="ace-line ace-line old-record-id-FSPndTjoFon8BxxRRzKunZDNsZe"><br /></div><h3 class="heading-3 ace-line old-record-id-AGLMduNtjoznLCxpVnhueFCasHd">Things To Note When Depositing:</h3><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-OAgrd6QVdoHphnxzkKku0hfvssh"><div>Please select the crypto/chain correctly, or your assets may be lost.</div></li><li class="ace-line ace-line old-record-id-RhaodLRXkoknaJxrXALu5nOZsQm"><div>Please note that some cryptocurrencies have a minimum deposit amount. If your deposit amount is below the minimum, your assets will not be credited, and refunds may not be possible.</div></li><li class="ace-line ace-line old-record-id-ZowrdPAEAokq6uxpDHeupqB2sFd"><div>Once your deposit is initiated, it requires confirmations from the entire network node. The time required for the confirmations may vary depending on the current traffic on the blockchain and its network. Please verify the deposit address before each deposit, as a small percentage of tokens may change their deposit address due to upgrades or contract address changes.</div></li></ul></div><p><br /></p>

#Account and Security Settings

<p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><strong style="font-weight:bolder">Dear MEXCers,</strong></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"> </p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><strong style="font-weight:bolder">If you have not received the email, please try the following methods:</strong></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"> </p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="font-weight:400">1) Ensure you have entered the correct email address when signing up;</span></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="font-weight:400">2) Check your spam folder or other folders;</span></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="font-weight:400">3) Check if emails are sending and being received properly on the email client&#39;s end;</span></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="font-weight:400">4) Try using an email from a mainstream provider such as Gmail and Outlook;</span></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="font-weight:400">5) Check your inbox again later, as there could be a network delay. The verification code is valid for 15 minutes;</span></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="font-weight:400">6) If you are still not receiving the email, it might have been blocked. You will be required to manually whitelist the MEXC email domain before trying to receive the email again. Regarding email address whitelist settings, you may refer to </span><a style="background-color:transparent;color:rgb( 31 , 115 , 183 );outline:none;text-decoration:none" href="https://www.mexc.com/announcements/article/12974367898521"><span style="font-weight:400"><strong style="font-weight:bolder">“How to add MEXC emails to Outlook and Gmail whitelist?”</strong></span></a><span style="font-weight:400"> for the graphic tutorial.</span></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"> </p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><strong style="font-weight:bolder">Please whitelist the following senders (email domain whitelist):</strong></p><p>Whitelist for domain name:<br /></p><ul style="list-style-type:disc"><li><div><div style="min-height:15px"><a href="mexc.link">mexc.link</a></div></div></li><li><div><div style="min-height:15px"><a href="http://mexc.sg/">mexc.sg</a></div></div></li><li><div><div style="min-height:15px"><a href="http://mexc.com/">mexc.com</a></div></div></li></ul><p> </p><p>Whitelist for email address:</p><ul style="list-style-type:disc"><li><a href="mailto:mexc&#64;notice.mexc.link">mexc&#64;notice.mexc.link</a></li><li><a href="mexc&#64;email.mexc.link">mexc&#64;email.mexc.link</a></li><li><a href="mexc&#64;info.mexc.link">mexc&#64;info.mexc.link</a></li><li><a href="mexc_official&#64;email.mexc.link">mexc_official&#64;email.mexc.link</a></li><li><a href="do_not_reply&#64;mailer.mexc.sg">do_not_reply&#64;mailer.mexc.sg</a></li><li><a href="mailto:dontreply&#64;notification.mexc.link">dontreply&#64;notification.mexc.link</a><br /></li></ul><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"> </p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="font-weight:400"><strong style="font-weight:bolder">Note:</strong> Once the whitelist settings have been done, please wait for 10 minutes before trying to receive the email verification code, as it may take some time for the whitelist to take effect for certain email service providers.</span></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"> </p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"> </p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">The MEXC Team</p>