Cxquest

Paylaş

CXQuest is a technology and business insights platform. It covers digital transformation and fintech trends helping enterprises navigate the changing landscape of the modern economy through strategic content and innovation news.

Cxquest Tarafından Yazılan Makaleler

AWS Premier Tier: Why Sonata Software’s Milestone Matters for CX Leaders

What AWS Premier Tier Really Means for CX Leaders—and Why Sonata Software’s Milestone Matters Now Imagine this. Your customer just tapped “Confirm” on a digital

2026/02/10

AI-Led Digital Adoption: How Whatfix Is Redefining Clinician Experience in Healthcare

Whatfix Doubles Down on Healthcare: How AI-Led Digital Adoption Is Redefining Clinician Experience Ever watched a clinician fight software instead of caring for

2026/02/10

Leadership Depth: Why Finance and HR Are Now Core CX Strategy

Why Leadership Depth Is Becoming a CX Strategy, Not Just an HR Move What Flipkart’s New Finance and HR Appointments Signal for CX and EX Leaders Ever watched a

2026/02/10

Blutic’s GTM Verification: Why Google-Approved Consent Is Now a CX Imperative

Google-Verified Consent Is the New CX Battleground: What Blutic’s GTM Verification Certification Signals for CX & EX Leaders in India Imagine this. A returning

2026/02/10

The New Architecture of Trust: How Navi Is Redefining Customer Experience

How Navi is architecting a new CX model where AI, empathy, and human judgment work in harmony to protect customer trust in moments that matter In the fast-moving

2026/02/10

HCLTech’s 2026 Fortune Recognition: Why “Most Admired” Companies Win the Experience War

What CX and EX Leaders Can Learn from HCLTech’s 2026 Fortune Recognition A familiar CX leadership moment It’s 9:17 a.m.You’re staring at three dashboards that disagree

2026/02/10

Agentic AI in CX: Richard Smullen on Orchestrating Secure, Scalable, and Human-Centric Experiences

Imagine your customer opens a support chat to resolve a payment glitch—and instead of a quick fix, the bot loops generic responses, escalating frustration. Now

2026/02/10

Davos 2026: Why India’s Built Environment Is the Next CX Growth Engine

India’s Built Environment Moment: Why CX and EX Leaders Must Rethink Urban Experience Strategy After Davos 2026 Imagine this. A global investor lands in Mumbai

2026/02/08

Google’s Bengaluru Expansion: What It Means for CX, EX, and Global Tech Strategy

Google’s Bengaluru Expansion: What a 20,000-Employee Bet Means for CX, EX, and the Future of Global Delivery A morning stand-up that suddenly feels… different It

2026/02/07

SFDR Breakthrough: What India’s Missile Tech Teaches CX Leaders About Speed and Systems

What India’s SFDR Missile Breakthrough Teaches CX Leaders About Speed, Systems, and Strategic Experience Design A familiar leadership moment: when the system almost

2026/02/06