1. What is an Anti-Phishing Code?An anti-phishing code is a string of characters set by the user to help identify fake MEXC websites or emails.Once successfully set, all emails sent by the official MEXC platform will include the anti-phishing code. If it is not displayed or displayed incorrectly, it may indicate that you have received a phishing email from scammers.2. How to Set an Anti-Phishing Code2.1 WebOpen the MEXC official website and log in. Select [Security] under the user icon in the upper right corner.Scroll down on the Security page to find "Anti-Phishing Code" in the Advanced Security settings, and click the [Set Up] button on the right to start setting it up.Enter 1 to 6 characters, without special characters, as your anti-phishing code and click [Confirm] to complete the setup. Make sure not to use a commonly used password as your anti-phishing code.At the bottom of the anti-phishing code setup page, there will be an example showing how the anti-phishing code will appear in emails. You can check your emails to verify this.2.2 App1) Open the MEXC official app and log in. Tap the user icon in the upper left corner.2) Select [Security].3) Select [Anti-Phishing Code].4) After reading the reminder, tap the [Confirm] button.5) Enter 1 to 6 characters, without special characters, as your anti-phishing code and tap [Confirm] to complete the setup. Make sure not to use a commonly used password as your anti-phishing code.3. How to Modify the Anti-Phishing Code3.1 WebOpen the MEXC official website and log in. Select [Security] under the user icon in the upper right corner.Scroll down on the Security page to find "Anti-Phishing Code" in the Advanced Security settings, and click the [Change] button on the right.On the Anti-Phishing Code page, you can see your current anti-phishing code. Enter the new anti-phishing code you want to set in the input box below, and click [Confirm] to complete the modification.3.2 App1) Open the MEXC official app and log in. Tap the user icon in the upper left corner.2) Select [Security].3) Select [Anti-Phishing Code].4) After reading the reminder, tap the [Confirm] button.5) Tap the anti-phishing code input box, enter the new anti-phishing code you want to set, and tap [Confirm] to complete the modification. 

1. What is a Lite App? A Lite App generally refers to a simplified version of an application. Compared with the standard version, it offers fewer features and requires lower device resources, aiming to optimize performance, save storage space, or meet the needs of users with limited budgets. 2. How to Install the MEXC Lite App 1) Copy the MEXC configuration profile link and open it in the Safari browser on your phone. Tap Go to access the download page.Download link: http://download.mocortech.com/app/webclip/MEXC_WebClip_signed.mobileconfig  2) Choose Allow to download the MEXC Lite App to your device.  3) On your phone, go to Settings → General → VPN & Device Management. 4) Under Configuration Profile, locate MEXC. 5) Tap to open it and select Install, then follow the prompts to complete installation.  6) Return to your home screen where you should see the icon. Tap it to access MEXC.  Need help with installation

MEXC T+N Withdrawal Policy FAQWhat is the T+N Withdrawal Policy?The T+N withdrawal policy requires that cryptocurrencies purchased via fiat channels must be held for N hours before they can be withdrawn or transferred. This policy is designed to freeze suspicious funds during the risk control review period, helping prevent money laundering and fraud.T+N is a liquidity restriction policy applied to assets obtained through fiat channels. It covers the following restricted operations: Withdrawals, internal transfers, fiat/P2P selling, fiat withdrawals, Gift sending Until the N-day countdown (e.g., T+N = 24/72 hours) is completed, all of the above operations remain frozen.Why is a T+N withdrawal waiting period required

To enhance the trading experience for P2P users, MEXC has launched an ad-posting feature for all users. All eligible users can post their own trade ads without applying to become merchants. This update enhances accessibility and flexibility in the P2P trading experience. To start posting your ads, make sure you meet the following requirements:Complete Advanced KYC VerificationLink your email address to your MEXC account;Link your mobile number to your MEXC account;Meet trading requirements based on the table below: MarketSelling AdvertisementsBuying AdvertisementsAccount AgeAccount AgeNo. of Completed Orders*Net P2P Trading VolumeNo. of Unique CounterpartiesCompletion RateCIS RUB24 hours90 days20--10>85%AMD24 hours90 days20--10>85%KZT24 hours90 days2050010>85%TJS24 hours90 days20--10>85%KGS24 hours90 days20--10>85%AZN24 hours90 days20--10>85%BYN24 hours7 days20--10>85%UZS24 hours7 days20--10>85%GEL24 hours90 days20--10>85%UAH24 hours90 days2050010>85%VietnamVND24 hours90 days2050010>85%SEAPHP24 hours30 days2050010>85%MYR24 hours30 days2050010>85%IDR24 hours30 days2050010>85%MENAAED24 hours30 days2050010>85%SAR24 hours30 days2050010>85%EGP24 hours30 days2050010>85%JOD24 hours30 days2050010>85%MAD24 hours30 days2050010>85%SYP24 hours24 hours20--10>85%IQD24 hours7 days20--10>85%TRY24 hours30 days2050010>85%LATAMARS24 hours24 hours------>85%BRL24 hours24 hours------>85%MXN24 hours24 hours------>85%COP24 hours24 hours------>85%VES24 hours24 hours------>85%CLP24 hours24 hours------>85%BOB24 hours24 hours------>85%AfricaNGN24 hours30 days2050010>85%KES24 hours30 days2050010>85%ZAR24 hours30 days2050010>85%ETB24 hours30 days2050010>85%GHS24 hours24 hours20--10>85%EU zoneEUR24 hours90 days2050010>85%GBP24 hours90 days2050010>85%PLN24 hours90 days2050010>85%OTHER KRW24 hours30 days2050010>85%INR24 hours30 days2050010>85%USD24 hours90 days2050010>85%PKR24 hours30 days2050010>85%BDT24 hours30 days2050010>85%*Net trading volume is calculated as total purchases minus total sales over a specific period. >>Learn how to post ads on MEXC P2P here Notes:As a standard user, you can post up to 2 Buy ads and 2 Sell ads. >>Apply to become a verified merchant here 

Go to the official MEXC homepage and log in. Then, select Identification from your user icon.Click Switch to institutional verificationOn the Institutional Verification page, you will see a list of documents you need to prepare in advance. This is to prevent situations where incomplete materials disrupt the verification process, causing you to repeatedly exit and re-enter. It is recommended to gather all required documents before clicking the Verify Now button below.MEXC provides reference templates for Board Resolution documents and equity structure materials. You can click Template to download and use them.On the document submission page, you need to fill in detailed information such as Institution Information, Company's Registered Address, and Company's Main Operating Address. After completing the form, click Continue below to proceed with entering institutional member information.On the Member Information page, you need to provide information for the Company Authorizer, Individuals with significant responsibility for managing or directing the entity, and Ultimate beneficiary. After completing the form, click Continue.On the Upload Files page, you can start uploading the documents you prepared before beginning institutional verification. Once all documents are uploaded, review the declaration, check I fully agree with this statement, and then click Submit.After submission, you will enter the Review stage. Please wait patiently. Once approved, your institutional verification will be complete. Note that institutional verification is currently only supported on the web platform.After completing institutional verification, you can increase your account's withdrawal limit to 400 BTC within 24 hours and enjoy additional benefits available to institutional accounts.Recommended Reading:How to Complete Primary KYC VerificationHow to Complete Advanced KYC VerificationCommon Questions About KYC Verification

Web VersionApp Version1. How to Complete Advanced KYC Verification: WebLog in to the official MEXC website. From the navigation bar, click the user icon and select Identification to open the KYC verification page. Under Advanced KYC, click the Verify via Web button.On the Advanced KYC page, you will need to complete two steps: Proof of Identity and Facial Verification.To ensure a smooth verification process, prepare a valid ID document in advance and choose a well-lit environment. Then click Start Verification to begin.On the Advanced KYC page, follow these steps to complete verification:Select document information: Choose the appropriate Country/Region (the issuing country of the document) and ID Type.Upload document photos: Take a new picture of or upload the front and back photos of your ID document. To ensure approval, the photos must be clear and complete, with all four corners visible. You can either take new photos directly or upload existing ones from your local album.Proceed to facial recognition: After confirming all information is correct, click Continue to start the facial recognition selfie verification.Note: The document selection in Advanced KYC depends on your Primary KYC status:If you have not completed Primary KYC, you must reselect Country/Region (the issuing country of the document) and ID Type.If you have already completed Primary KYC, the system will automatically use your previously submitted information, and you will only need to select the ID Type.Check the Data and Privacy box, then click Continue.Allow the app to access your camera for facial recognition verification. Once permission is granted, click Continue to proceed to the next step.Use your device camera and follow the on-screen instructions to complete the facial recognition verification and finish the Advanced KYC process.During the facial recognition step, choose a well-lit environment and ensure your face is clearly visible, otherwise the verification may fail.Advanced KYC will be reviewed within 24 hours, and the result will be provided once the review is complete. Please wait patiently.2. How to Complete Advanced KYC Verification: App1) Open and log in to the MEXC App, then tap your user icon.2) Tap the Verify button next to your nickname at the top to enter the KYC page.3) Under Advanced KYC, tap Verify.4) Advanced KYC requires completing two steps: Proof of Identity and Facial Verification.To ensure a smooth verification process, prepare a valid ID document in advance and choose a well-lit environment. Then tap Start Verification to begin.5) Select the ID Issuing Country/Region and ID Type for your ID, then tap Next.6) Take or upload the front and back photos of your ID document. To ensure approval, the photos must be clear and complete, with all four corners visible. You can either take new photos directly or upload existing ones from your local gallery.After confirming all information is correct, tap Proceed to proceed to the facial recognition selfie verification.Note: The document selection in Advanced KYC depends on your Primary KYC status:If you have not completed Primary KYC, you must reselect the Issuing Country/Region and ID Type.If you have already completed Primary KYC, the system will automatically use your previously submitted information, and you only need to select the ID Type.7) Select your location of residence.8) After completing the ID verification, tap Continue to proceed to the facial recognition selfie.9) Use your device camera and follow the on-screen instructions to complete the facial recognition verification and finish the Advanced KYC process.During the facial recognition step, choose a well-lit environment and make sure your face is clearly visible, otherwise the verification may fail.Advanced KYC will be reviewed within 24 hours, and the result will be provided once the review is complete. Please wait patiently.Recommended Reading:How to Complete Individual KYC VerificationCommon Questions About KYC Verification

Web VersionApp Version1. How to Complete Primary KYC Verification: WebLog in to the official MEXC website. From the navigation bar, click on the user icon and select Identification to open the KYC verification page. Under Primary KYC, click the Verify via Web button.On the Primary KYC page, follow these steps to complete KYC verification:Select document information: Choose the appropriate Country/Region (the issuing country of the document)and ID Type.Upload document photos: Take or upload the front and back photos of your ID document. To ensure approval, the photos must be clear and complete, with all four corners visible. You can either take new photos directly or select existing ones from your local album.Submit for review: After confirming all information is correct, click Submit for Review to complete your application. The system will review your submission within 24 hours and provide the KYC verification result. Please wait patiently in the meantime.2. How to Complete Primary KYC Verification: App1) Open and log in to the MEXC App, then tap your user icon.2) Tap the Verify button next to your nickname at the top to enter the KYC page.3) Under Primary KYC, tap Verify.4) Select the ID Issuing Country/Region and ID Type for your ID, then tap Next.5) Take a new picture of or upload the front and back photos of your ID document. To ensure approval, the photos must be clear and complete, with all four corners visible. You can either take new photos directly or upload existing ones from your local album.After confirming all information is correct, tap Submit to complete your application. The system will review your submission within 24 hours and return the KYC verification result. Please wait patiently in the meantime.Note: You may also skip Primary KYC and proceed directly to Advanced KYC.Recommended Reading:How to Perform Advanc ed KYCCommon Questions About KYC Verification 

 To enhance user security, MEXC has introduced a T+N withdrawal policy for tokens purchased via the platform's payment channels. Under this policy, tokens will become eligible for withdrawal 24 to 72 hours after the purchase transaction is successfully completed. This policy currently applies to users in the following jurisdictions:Belgium, Brazil, Czech Republic, Denmark, Estonia, France, Germany, Hungary, India, Ireland, Italy, Latvia, Netherlands, Norway, Poland, Romania, Saudi Arabia, Slovakia, Spain, Switzerland, United Arab Emirates, and the United Kingdom. MEXC may update the list of affected regions at any time at its sole discretion. If you have any questions, please contact MEXC Customer Service. Thank you for your continued support.

1. Why is KYC Verification Required?KYC (Know Your Customer) refers to identity verification. By completing KYC verification, the platform can identify the actual account holder and the ultimate beneficiary of transactions, thereby strengthening oversight and helping to prevent fraud, money laundering, and other illicit activities.For more information, please see Why is KYC Verification Necessary

To enhance user protection and support the integrity of the P2P market, MEXC has implemented T+1 and T+2 withdrawal rules for users from specific countries. These restrictions help mitigate risks associated with fraud, chargebacks, and fund abuse by introducing a temporary holding period for crypto assets purchased via P2P. What are T+1 and T+2 Rules?T+1: Crypto assets acquired via P2P remain non-withdrawable and cannot be used for P2P selling for 24 hours from the time of purchase.T+2: Crypto assets remain non-withdrawable and restricted from P2P selling for 48–72 hours, depending on risk tier and local compliance requirements.This restriction applies only to the crypto acquired through P2P during the escrow period. Users can continue to trade freely on other products (Spot, Futures, etc.) during this time. Benefits of T+1/T+2 Withdrawal RestrictionsThe T+N logic is designed to:Protect users by preventing the withdrawal of crypto purchased with potentially fraudulent fiat transfers.Reduce platform abuse, including chargebacks and fake bank receipts.Mitigate risk of bank account freezes due to suspicious fund movements.Support AML compliance, particularly in high-risk jurisdictions.Preserve liquidity and trust in MEXC's P2P system.By holding assets temporarily, MEXC ensures all parties in a trade are better protected, while regulatory requirements are properly followed. Who Is Affected