Gentle Reminder: To ensure the security of your assets and protect user rights, please only deposit cryptocurrencies that are officially listed on MEXC. All listing plans and related information are subject to official MEXC announcements.
Deposit Issues
If your deposit has not been credited, you can resolve it in the following ways:
- Submit the Uncredited Deposit Return Application, and the Customer Service team will assist in attempting to recover the assets.
- Refer to the Troubleshooting Guide: Deposit Not Credited for additional solutions to common deposit-related issues.
Need Assistance
For any inquiries, please contact MEXC through the following channels:
- Click the Online Customer Service button at the bottom-right corner of the official website and submit your question.
- Send an email to service@support.mexc.com.
MEXC is committed to providing users with dedicated service and support.
