How to Use MEXC via Lite App

#FAQ

1. What is a Lite App? A Lite App generally refers to a simplified version of an application. Compared with the standard version, it offers fewer features and requires lower device resources, aiming to optimize performance, save storage space, or meet the needs of users with limited budgets. 2. How to Install the MEXC Lite App 1) Copy the MEXC configuration profile link and open it in the Safari browser on your phone. Tap Go to access the download page.Download link: http://download.mocortech.com/app/webclip/MEXC_WebClip_signed.mobileconfig  2) Choose Allow to download the MEXC Lite App to your device.  3) On your phone, go to Settings → General → VPN & Device Management. 4) Under Configuration Profile, locate MEXC. 5) Tap to open it and select Install, then follow the prompts to complete installation.  6) Return to your home screen where you should see the icon. Tap it to access MEXC.  Need help with installation

MEXC App Download Guide

#FAQ

1. How to Download the MEXC App for Android1.1 Download via Official Website QR CodeSearch for and log in to the MEXC official website. Move the cursor to the top right corner of the website, where the "Scan to Download App" icon will appear. Scan the displayed QR code with your phone and follow the steps to complete the installation.If you are unable to scan the QR code successfully, you can click on More Options below the QR code to be redirected to the download page, where you can select the Android MEXC App installation package to download and install.During the installation process on Android, a security warning may pop up. If you have confirmed that the download link is from the official MEXC website or obtained through customer support, tap Install Anyway when the warning appears.1.2 Download from the Google Play StoreOpen the Google Play Store on your phone, search for the MEXC App in the search bar, and tap Install. Once the installation is complete, the app will be ready to use.2. How to Download the MEXC App for iOS2.1 Download from the Apple App StoreOpen the Apple App Store on your phone, search for the MEXC App in the search bar, and tap Install. Once the installation is complete, the app will be ready to use.In certain regions, the MEXC App may not appear in the Apple App Store search results. If you encounter this issue, we recommend switching to an Apple ID registered in another region.You can also use the web version of MEXC, accessible via your phone or computer's web browser. Official website links:https://www.mexc.comhttps://www.mexc.coIf you experience issues during the download process, please refer to "MEXC App Download: Frequently Asked Questions."If your issue remains unresolved, feel free to contact our Customer Service team for further assistance.You can also read "How To Sign Up for a MEXC Account," and start your trading journey with ease.

MEXC App Download: Frequently Asked Questions

#FAQ

1. Does MEXC have an official app?Yes, MEXC offers an official mobile app for both iOS and Android systems. You can download the app via the official link below: https://www.mexc.com/download, or through the Apple App Store or Google Play Store.To mitigate risks such as malware or fraud, it is essential to only download the MEXC App from authorized channels. To ensure you are downloading the official version, we recommend the following steps:Download from Official Sources: Always download the MEXC App from the official MEXC website or authorized app stores. Avoid using third-party sources.Verify Developer Information: In the app store, confirm that the developer is listed as "MEXC Fintech, Inc." to ensure that you are downloading the legitimate and authorized app.2. What should I do if the MEXC App is unavailable in the app store

On-Chain Bounty - Terms & Conditions

#FAQ

This event is only open to users who did not have a MEXC account within 7 days prior to participation and who hold an active on-chain wallet address.Each on-chain wallet address can be linked and verified with only one MEXC account, and each address/account is eligible to claim the reward only once. The linked address cannot be changed once the deposit is complete for address verification.Eligible deposits must be made in crypto listed on MEXC. The deposit must meet a minimum of 100 USDT, calculated based on the real-time exchange rate.Rewards vary by wallet address. Participants are categorized into different tiers based on on-chain activity, asset holdings, and other factors. Each tier corresponds to an exclusive title and reward amount. In general, the more active and well-funded a wallet is, the greater the reward it may receive.Rewards are limited and will be distributed on a first-come, first-served basis until the prize pool is depleted.Position airdrop rewards will be distributed within 24 hours after the risk review is complete, while Futures bonuses will be distributed within 7 calendar days after the event ends.After receiving the position airdrop, the user may open either a long or short position under Isolated Margin mode in BTCUSDT, with 50x leverage and a position value equivalent to the value of the airdrop. However, if the user already holds an open position in the selected trading pair, they must close the existing position before the airdrop can be used.Futures bonuses from this event are valid for 14 days after being credited. Futures bonuses may be used as margin for Futures trades and to offset trading fees, losses, and funding fees. While bonuses cannot be withdrawn, users may withdraw any profits generated from trades funded by bonuses. Please read the Futures Bonus Usage Instructions before using them.All participating users must strictly abide by the MEXC Terms of Service. MEXC reserves the right to disqualify any participants who engage in dishonest or abusive activities during the event, including bulk-account registrations to farm additional bonuses and any other activities in connection with unlawful, fraudulent or harmful purposes.MEXC reserves the right to modify the terms of this event without prior notice. MEXC reserves the right of final interpretation for this event. If you have any questions, please contact the Customer Service team.

Introduction to Self-Trade Prevention (STP)

#FAQ

1. What is self-trade prevention (STP)?Self-Trade Prevention (STP) is a trading mechanism designed to prevent buy and sell orders from the same user (or different accounts belonging to the same entity) from unintentionally matching with each other in the trading system. The STP mechanism is especially important for maintaining a fair and transparent trading environment, helping to prevent market price manipulation and ensuring that trading activity accurately reflects genuine market interest.MEXC's Self-Trade Prevention (STP) mechanism is used to prevent orders from the same user or users within the same "tradeGroupId" from matching with each other.2. What is self-trading

Countries/Regions Supported by the MEXC App

#FAQ

The following information was last updated on April 27, 2025.Country/RegionAvailable on App StoreAvailable on Google Play StoreAlbania✅✅Algeria✅✅Angola✅✅Antigua and Barbuda✅✅Argentina✅✅Armenia✅✅Aruba✅✅Australia✅✅Azerbaijan✅✅Bahrain✅✅Bangladesh✅✅Belarus✅✅Belgium✅✅Belize✅✅Benin✅✅Bermuda✅✅Bolivia✅✅Bosnia and Herzegovina✅✅Botswana✅✅Brazil✅✅British Virgin Islands✅✅Bulgaria✅✅Burkina Faso✅✅Cabo Verde✅✅Cambodia✅✅Cameroon✅✅Canada✅✅Cayman Islands✅✅Chad✅✅Chile✅✅Colombia✅✅Comoros✅✅Costa Rica✅✅Croatia✅✅Cuba✅✅Cyprus✅✅Czechia✅✅Côte d'Ivoire✅✅Democratic Republic of the Congo✅✅Denmark✅✅Djibouti✅✅Dominica✅✅Dominican Republic✅✅Ecuador✅✅Egypt✅✅El Salvador✅✅Eritrea✅✅Estonia✅✅Ethiopia✅✅Federated States of Micronesia✅✅Fiji✅✅Finland✅✅France✅✅Gabon✅✅Georgia✅✅Germany✅✅Ghana✅✅Greece✅✅Grenada✅✅Guatemala✅✅Guinea✅✅Guinea-Bissau✅✅Haiti✅✅Honduras✅✅Hong Kong✅✅Hungary✅✅Iceland✅✅Indonesia✅❌Iran✅✅Iraq✅✅Ireland✅✅Israel✅✅Italy✅✅Jamaica✅✅Jordan✅✅Kazakhstan✅✅Kenya✅✅Kuwait✅✅Kyrgyzstan✅✅Lao People's Democratic Republic✅✅Latvia✅✅Lebanon✅✅Liberia✅✅Libya✅✅Liechtenstein✅✅Lithuania✅✅Luxembourg✅✅Macao✅✅Malaysia✅✅Maldives✅✅Mali✅✅Malta✅✅Mauritius✅✅Mexico✅✅Moldova✅✅Monaco✅✅Morocco✅✅Mozambique✅✅Myanmar✅✅Namibia✅✅Nepal✅✅Netherlands✅✅New Zealand✅✅Nicaragua✅✅Niger✅✅Nigeria✅✅North Macedonia✅✅Norway✅✅Oman✅✅Pakistan✅✅Panama✅✅Papua New Guinea✅✅Paraguay✅✅Peru✅✅Philippines✅✅Poland✅✅Portugal✅✅Qatar✅✅Republic of the Congo✅✅Romania✅✅Russia✅✅Rwanda✅✅Saint Kitts and Nevis✅✅Saint Lucia✅✅Samoa✅✅San Marino✅✅Saudi Arabia✅✅Senegal✅✅Serbia✅✅Seychelles✅✅Sierra Leone✅✅Singapore✅✅Slovakia✅✅Slovenia✅✅Solomon Islands✅✅Somalia✅✅South Africa✅✅Spain✅✅Sri Lanka✅✅Sudan✅✅Suriname✅✅Sweden✅✅Switzerland✅✅Taiwan✅✅Tajikistan✅✅Tanzania✅✅Thailand✅✅The Bahamas✅✅The Gambia✅✅Togo✅✅Tonga✅✅Trinidad and Tobago✅✅Tunisia✅✅Turkey✅✅Turkmenistan✅✅Turks and Caicos Islands✅✅Uganda✅✅Ukraine✅✅United Arab Emirates✅✅United States of America✅✅Uruguay✅✅Uzbekistan✅✅Vanuatu✅✅Vatican City✅✅Venezuela✅✅Vietnam✅✅Yemen✅✅Zambia✅✅Zimbabwe✅✅ 

Kickstarter Event FAQ [Updated 2025-06-30]

#FAQ

1. What is the Kickstarter event? The Kickstarter event is an activity initiated during the pre-launch stage of a project where users can vote to support their favorite project on MEXC, which then airdrops its tokens to all successful voting users. This event is designed to identify high-quality projects and at the same time, bring airdrop benefits to MEXC users.   2. How to Participate and Boost Your Rewards

Funding Rate Mechanism

#FAQ

1、What is Funding Rate Mechanism? The funding rate mechanism is the core operating mechanism of MEXC Futures that allows long and short traders to exchange funding fees on a regular basis based on the difference between the market price of perpetual futures and the spot price. When the market is bullish and the funding rate is positive, the long trader of the perpetual futures will pay the funding fee to the short trader. Conversely, when the market is bearish and the funding rate is negative, the short trader of the perpetual futures will pay the funding fee to the long trader.   2、Why is the purpose of Funding Rate Mechanism

Spot Trading PNL Analysis Feature Details

#FAQ

Avg. Buy Price: (Buy Quantity 1 * Buy Price 1 + … + Buy Quantity n * Buy Price n) / (Buy Quantity 1 + ... + Buy Quantity n)    ETF Avg. Filled Price: (Buy Quantity 1 * Buy Price 1+ ... + Buy Quantity n * Buy Price n) / [Buy Quantity 1 / (Multiple of all merging ratios since Purchase 1 + Filled Quantity n / Multiple of all merging ratios since Purchase n)] If you trade in BTC, ETH and other markets, the system will use the converted Buy Price in USDT for calculation   Est. Cost: Position Qty x Avg. Filled Price   Est. Value: Position Qty x Market Price   Est. PNL: Est. Value - Est. Cost   Est. PNL (%): Est. PNL / Est. Cost   Est. Total Cost: Sum of Est. Cost of each token   Est. Total Value: Sum of Est. Position Value of each token   Est. Total PNL = Sum of Est. PNL of each token   Est. Total PNL (%) = Est. Total PNL / Est. Total Cost [Note]   For high-frequency trading, transfers, airdrops, commission rebates, red packets, etc., the estimated PNL might differ from the original calculation. This will not affect the asset amount you have.   When all positions are closed, then transaction history will be recalculated from the beginning as the average buy price is automatically reset to 0. if you manually edit the average buy price, the system will calculate the PNL according to the manually edited average buy price,and the PNL for newer buy orders will not be calculated.   After the order is placed, the average filled price will be updated real-time. A 1-2 minute delay can occur.   If you have spot position history before this feature was updated, the average price of the previous orders will be calculated based on the transaction history after 12:00, April 14, 2022 (UTC). If the average buy price in the transaction history is shown as --, please manually edit your buy price.     [Risk Warning]   Investing in cryptocurrencies involves high market risk. Choose your investments wisely. MEXC will strive to help users choose high-quality tokens. We are not responsible for any of your investment loss. As a digital asset trading platform that respects community users, MEXC's principles are "authentic, transparent, and fair". In addition, malicious behavior is also prohibited. MEXC provides users with safer, more efficient, and more reliable digital asset trading services.   Find us on Medium: https://medium.com/mexcglobal Telegram: https://t.me/MEXCEnglish Twitter: https://twitter.com/MEXC_Global Facebook: https://www.facebook.com/mexcglobal Discord: https://discord.com/invite/4Jrghy7gxs Instagram: https://www.instagram.com/mexcglobal/ Blog: https://blog.mexc.com/   Buy USDT Instantly here: https://otc.mexc.com/ Refer a friend to enjoy a high rebate, create your personalized invitation link today: https://www.mexc.com/invite   Enjoy trading on MEXC.   The MEXC Team 2 November 2022

Privacy Policy

#FAQ

Last Updated: 01 July, 2023 INTRODUCTIONThank you for visiting MEXC Trading Platform (“MEXC”). By visiting, accessing, or using MEXC and associated application program interface or mobile applications (“Site”), you consent to the policies and practices of our privacy policy (the “Privacy Policy”), PLEASE READ THIS PRIVACY POLICY CAREFULLY. This Privacy Policy explains how MEXC uses your Personal Data (defined below) as we provide you with access and utility through our digital asset trading platform via software, API (application program interface), technologies, products and/or functionalities (“Service”). In the course of providing you our Service, to abide by the laws in the jurisdictions that we operate, and to improve our services, we need to collect and maintain personal information about you. As a rule, we never disclose any personal information about our customers to any non-affiliated third parties, except as described below. We may update this Privacy Policy at any time and from time to time by posting the amended version on this site. DATA WE COLLECTMEXC collects, processes, and stores Personal Data collected from you via your use of the Service or where you have given your consent. This Personal Data may include: -Virtual Identity: MEXC Account/ Password, MEXC Nickname.-Financial Information: Bank account information, payment card primary account number (PAN), account assets, transaction history, trading data, and/or tax identification.-Transaction Information: Information about the transactions you make on the Platform, such as the name of the recipient, your name, the amount, and/or timestamp.-Message Content: Feedback, Email, SMS, App Rating, Comments.-Application Activity: Browsers and tap records, search history, installed apps, running apps, crash logs、user-generated content, favorites, mouse movement, scroll position, key events, and touch events.-Device Information: Carrier, brand, software version, model name, manufacturer, system language, OS Version、Locale、Fingerprint、Build ID、Baseband Version、SIM Country、SIM Serial Number、Battery Status、network, OAID, IMEI, GUID, MAC address, Android ID, SSID, Advertising ID and gyroscope/accelerometer data.-Correspondence: Survey responses, information provided to our support team or user research team.-Audio, electronic, visual and similar information, such as call and video recordings. We may collect information you provide during the MEXC onboarding process, which may be a completed, incomplete, or abandoned process. Offering services to residents in certain jurisdictions, we collect, store, and process your personal information in accordance with the provisions of your local data protection laws such as General Data Protection Regulation (GDPR) and Data Protection Act. In addition, in order to stay in compliance to applicable Anti-Money Laundering laws and regulations, we may collect the following Personal Information: Individual customers:-Email address-Mobile phone number-Full legal name (including former name, and names in local language)-Nationality-Passport number, or any government issued ID number-Date of birth (“DOB”)-Proof of identity (e.g. passport, driver’s license, or government-issued ID)-Residential address-Proof of residency-Additional Personal Data or documentation at the discretion of our Compliance Team Corporate customers:-Corporate legal name (including the legal name in local language)-Incorporation/registration Information-Full legal name of all beneficial owners, directors, and legal representatives-Address (principal place of business and/or other physical locations)-Proof of legal existence-Description of the business-Percentage of ownership for Individual/corporate owners-Contact information of owners, principals, and executive management (as applicable)-Proof of identity (e.g., passport, driver’s license, or government-issued ID) for significant individual beneficial owner of the institutional customer entity-Personal Data for each entity’s significant beneficial owner of the institutional customer entity (see the “Individual Customer” section above for details on what Personal Data we collect for individuals)-Source of wealth-Amount of bitcoin or other digital assets projected to be injected ACCESS, CORRECTION, DELETION AND OTHER RIGHTS RELATING TO YOUR PERSONAL DATASubject to applicable law, as outlined below, you have a number of rights in relation to your privacy and the protection of your Personal Data. You have the right to request access to, correct, and delete your Personal Data, and to ask for data portability. You may also object to our processing of your Personal Data or ask that we restrict the processing of your Personal Data in certain instances. In addition, when you consent to our processing of your Personal Data for a specified purpose, you may withdraw your consent at any time. If you want to exercise any of your rights outlined below, please contact our Data Protection Officer by email via: dataprotect@mexc.com. These rights may be limited in some situations - for example, where we are required by applicable laws or AML compliance practices to process your Personal Data. -Right to access: you have the right to obtain confirmation that your Personal Data are processed and to obtain a copy of it as well as certain information related to its processing;-Right to rectify: you can request the rectification of your Personal Data which are inaccurate, and also add to it. You can also change your Personal Data in your Account at any time.-Right to delete: you can, in some cases, have your Personal Data deleted;-Right to object: you can object, for reasons relating to your particular situation, to the processing of your Personal Data. For instance, you have the right to object where we rely on legitimate interest or where we process your Personal Data for direct marketing purposes;-Right to restrict processing: You have the right, in certain cases, to temporarily restrict the processing of your Personal Data by us, provided there are valid grounds for doing so. We may continue to process your Personal Data if it is necessary for the defense of legal claims, or for any other reasons permitted by applicable law;-Right to portability: in some cases, you can ask to receive your Personal Data which you have provided to us in a structured, commonly used and machine-readable format, or, when this is possible, that we communicate your Personal Data on your behalf directly to another data controller;-Right to withdraw your consent: for processing requiring your consent, you have the right to withdraw your consent at any time. Exercising this right does not affect the lawfulness of the processing based on the consent given before the withdrawal of the latter. Exercising of your rights above may impact the form and substance of the Services we provide to you, and in some circumstances, such exercise may mean that we will not be able to continue providing the Services to you, and we may need to terminate the contract you have with us. We may charge you a reasonable fee for the handling and processing of your requests to access your personal data. If we choose to charge a fee, we will provide you with a written estimate of the fee that we will be charging. Please note that we are not required to respond to or deal with your request for access unless you have agreed to pay the fee. COLLECTION OF PERSONAL DATA You will directly provide us with most of the personal information we are collecting. In the following situations, we will collect and process your information: (a) When you sign up online, log in or access MEXC, or use any MEXC service;(b) When you voluntarily complete any user survey or provide feedback to us, through email or any other channel;(c) Cookies through your browser or software when you use or browse our web pages or clients.(d) Other situations of self-collecting information mentioned in this agreement. We may also obtain information from public channels or third-party channels, such as our advertising and market research partners, including updating or supplementing other collected information about you. USE OF PERSONAL DATA We can use your Personal Data in the following ways: (a) Compliance with laws and regulationsMost of our services are subject to laws and regulations, requiring us to collect, use and store your Personal Data in specific ways. For example, MEXC must identify and verify customers that are using our services comply with cross-jurisdictional anti-money laundering laws. This includes collecting and storing photos of your ID. We will have to close your account if you do not provide the personal information as required by law,. (b) Enforce the terms of this agreementWe actively monitor, investigate, prevent and mitigate any potential prohibited or illegal activities, enforce our agreements with third parties, and prevent and inspect violations of this Agreement. In addition, we may need to charge you for your use of our services. We collect information about your account usage and closely monitor your interactions with our services. We may use any personal information we collected about you for these purposes. (c) Detection and prevention of fraud and/or loss of fundsWe process your personal information to help detect, prevent and reduce fraud and abuse of our services, and to protect your account security. (d) Provide servicesWe will require access to your personal information in order to provide you with services. For example, when you wish to use the OTC service on our platform, we will require specific information such as your identity, contact information, and payment information, or we cannot provide you with services without such information. Third parties such as identity verification service providers may also collect your personal information when providing identity verification and/or fraud prevention services. (e) Provide service communicationWe will send you management or account-related information to let you know about the latest information about our services, to notify you of related security issues or updates, or to provide other trade-related information. Without these communications, you may not be aware of the important developments related to your account, which may affect your use of our services. You cannot choose to refuse to receive critical service communications, such as emails or text messages sent for legal or security purposes. (f) Provide customer serviceWe will access to your personal information when you contact us to resolve any issues. We will not be able to respond to your request and ensure that you use the service uninterrupted if you do not process your personal information. (g) Ensure network and information securityWe will process your personal information to improve security, monitor and verify your identity and access to our services, combat spam or other malicious software or security risks, and comply with applicable security laws and regulations. It is especially important that we obtain timely and accurate information about how you use our services. We may not be able to ensure the security of our services if you do not process your personal information. (h) For research and developmentWe will access your personal information to better understand how you use and interact with our services. In addition, we will also use this information to customize and improve the content and layout of our services, as well as to develop further services. We may not be able to ensure that you will be able to continue to enjoy our services if you do not process your personal information. (i) Enhance your experienceWe will access your personal information to provide you with a personalized experience and to fulfill your needs. For example, you can allow us to access certain personal information stored by third parties. We may not be able to ensure that you can continue to enjoy some or all of our services if you do not process your personal information. (j) To facilitate company acquisitions, mergers or tradesWe may access any information about your account and your use of our services in the event of a corporate acquisition, merger or other corporate transaction. If you do not wish for your personal information to be processed for these purposes, you may choose to close your account. (k) Engage in marketing activitiesWe may send you marketing communications (such as emails or text messages) to inform you about our events or the activities of our partners, to provide targeted marketing, and to offer you promotional offers. Our marketing strategy will be based on your advertising and marketing preferences and as permitted by applicable law. If you do not wish for us to send you marketing information, please submit a request to our Personal Data Protection Officer at dataprotect@mexc.com. (l) For any other purposeWe may disclose your personal information for any purpose that you have consented to. Notwithstanding the foregoing, we may also share your Personal Data to the below persons or entities under circumstances specified below: (a) Affiliates: Personal information that we process and collect may be transferred between MEXC companies as a normal part of conducting business and offering our Services to you. (b) Third party service providers: We employ other companies and individuals to perform functions on our behalf. Examples include analysing data, providing marketing assistance, processing payments, transmitting content, and assessing and managing credit risk. These third-party service providers only have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with our contractual agreements and only as permitted by applicable data protection laws. (c) Legal Authorities: We may be required by law or by Court to disclose certain information about you or any engagement we may have with you to relevant regulatory, law enforcement and/or other competent authorities. We will disclose information about you to legal authorities to the extent we are obliged to do so according to the law. We may also need to share your information in order to enforce or apply our legal rights or to prevent fraud. (d) Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the user consents otherwise). Also, in the unlikely event that MEXC or substantially all of its assets are acquired by a third party, user information will be one of the transferred assets. (e) Protection of MEXC and others: We release accounts and other personal information when we believe release is appropriate to comply with the law or with our regulatory obligations; enforce or apply our User Agreement and other agreements; or protect the rights, property or safety of MEXC, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. MEXC will not provide, sell, lease, share or trade your personal information to any unrelated third party, unless we have obtained your prior consent, unless the third party and MEXC (including our affiliates) individually or jointly has provided the service to you, and after the end of the service, the access to such information, including all information that was once previously accessible, will be denied. MEXC also does not allow any third parties to collect, edit, sell or distribute your personal information by any means. If any MEXC user engages in the above activities, upon discovery, MEXC has the right to terminate the service agreement with the user immediately. If you are not a natural person with full capacity for civil rights and civil conduct, you are not authorized to use the service. Henceforth, MEXC hopes that you do not provide any of your personal information. INFORMATION STORAGE The information and materials we collect about you will be kept on the servers of MEXC and/or its affiliated companies, and may be transferred to countries, regions or places outside of the country where the information and materials were collected by MEXC, and may be visited, stored and displayed outside the country where it originated from. By submitting your personal data, you agree to this transfer, storing and/or processing. More information about the transfer out of the EU, of personal data and/or information relating to users who are located in the EU, can be found in the section titled "Additional Provisions for EU Users Only". CROSS-BORDER TRANSFER OF INFORMATION To facilitate our global operations, MEXC may transfer your personal information outside of the European Economic Area (“EEA”). Transfers outside of the EEA are sometimes referred to as “third country transfers”. We may transfer your personal information to our Affiliates, third-party partners, and service providers based throughout the world. In cases where we intend to transfer personal information to third countries or international organisations outside of the EEA, MEXC puts in place suitable technical, organizational and contractual safeguards (including Standard Contractual Clauses), to ensure that such transfer is carried out in compliance with applicable data protection rules. We also rely on decisions from the European Commission where they recognise that certain countries and territories outside of the European Economic Area ensure an adequate level of protection for personal information. These decisions are referred to as “adequacy decisions”. COOKIES Installation of Cookies. When you visit the Platform, the Platform will use Google Stats via Cookies to record the Platform’s performance and check the effectiveness of online advertising. Cookies are a small amount of data that is sent to your browser and stored in your computer hard drive. Only when you use your computer to access the Platform can the Cookies be sent to your computer hard drive. Function of Cookies. Cookies are frequently used to record the habits and preferences of visitors when they browse various items on the Platform. Cookies collect anonymous collective statistics which do not contain Personal Data. Cookies cannot be used to obtain data from your hard drive, your email address or Personal Data; they can enable the Platform or a service provider’s system to recognize your web browser as well as capture and remember information. Disabling Cookies. Most browsers are preset to accept Cookies and you can choose to set their web browsers to reject Cookies or to notify you upon the installation of Cookies. You should be aware that they may be unable to start or use certain features of the Platform if they opt to disable Cookies. However, if you choose to reject the cookies, you may not be able to log in or use our platform services or functions that rely on such cookies. This paragraph shall apply to any relevant information obtained through cookies set forth by MEXC . INFORMATION SECURITY Your account is secure and protected, please preserve your account and password information properly. We will ensure that your information is not lost, abused and altered by storing backups of other servers and encrypting the user passwords. In spite of the aforementioned security measures, please note that there are no "perfect security measures" on the information network. When using our platform services for online trades, you will inevitably disclose your personal information, such as contact information or postal address, to the counterparty or other potential counterparties. Please protect your personal information and provide it to others only if necessary. If you find that your personal information have been leaked, especially your account and password, please contact our customer service immediately so that we can take appropriate measures. We will retain personal data in accordance with the Personal Data Protection Act and/or other applicable laws. That is, we will destroy or anonymize your personal data when we have reasonably determined that (i) the purpose for which that the personal data was collected is no longer being served by the retention of such personal data; (ii) retention is no longer necessary for any legal or business purposes; and (iii) no other legitimate interests warrant further retention of such personal data. If you cease to use our Services, we may continue storing, using and/or disclosing your personal data in accordance with this Privacy Policy and our obligations under the Personal Data Protection Act and/or other applicable laws. ACCOUNT DELETION You may delete your MEXC account at any time, the consequences of account deletion include but not limited to the following: (a) You will lose all digital assets and data contained in this account.(b) You will not be able to recover the personal information, transaction records, business data, and historical information under the account.(c) You will not be able to use this account to log in to MEXC’s services. IMPORTANT: The account cannot be recovered once it is deleted. To protect your rights, we will remind you of the risks again after you select the button to Delete Account. The deletion of your account does not mean that all your account operations and responsibilities before account deletion are exempted or mitigated. All records and information associated with your account will be deleted. However, we may retain certain information of your account as required by applicable law and regulations. EU-ONLY PROVISIONS The provisions in this Section only apply if you are a user who is located in the European Union ("EU"). These provisions take precedence over any inconsistent provisions in the remainder of this Privacy Policy. Your Personal Data may be transferred outside of the EU. In such cases, we take all reasonable precautions to apply the appropriate or suitable safeguards set forth by the GDPR, for example, we implemented measures such as appropriate contractual clauses to ensure that the recipients of such transfers will protect and treat your personal data in accordance with all applicable personal data protection laws. You are entitled to exercise the following rights in accordance with the GDPR: a) The right to access the personal information concerning themselves, to correct or rectify inaccurate information and, when applicable, to object to data processing; b) the right of erasure of those data that either have been collected solely based on your consent, or they are no longer needed to perform the purpose(s) for which they were collected for;b) The right of erasure of those data that either have been collected solely based on your consent, or they are no longer needed to perform the purpose(s) for which they were collected;c) The right to restrict processing when such data are no longer needed to perform the purpose(s) for which they were collected;d) The right to have personal information provided in a structured, commonly used and machine-readable format;e) The right to withdraw consent at any time and without any detriment, as long as the personal data processing is based exclusively on your consent. CONTACT Our data protection officer can be contacted via email at dataprotect@mexc.com and will work to address any questions or issues that you have with respect to the collection and processing of your personal information NOTICES AND REVISIONS If you have any concerns about privacy at MEXC, please do not hesitate to contact, we aim to respond to your enquiries as soon as reasonably practicable. Our business changes regularly, and our Privacy Notice may change too. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. Our Privacy Notice is unrelated to Privacy Notice or Policy of any third parties, such as Trading View or other parties not privy to this Privacy Notice.   MEXCSept 7th, 2023