<div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-KNxxdliIUoKpDjxcMF9uGZMjsIg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>狀態 1：</strong><strong><a href="https://www.mexc.com/zh-TW/announcements/article/17827791526203#:~:text=%E7%8B%80%E6%85%8B%207%EF%BC%9A%E5%AE%8C%E6%88%90-,%E7%8B%80%E6%85%8B%201%EF%BC%9A%E5%85%A5%E5%B8%B3%E4%B8%AD,-%E8%A7%A3%E6%B1%BA%E8%BE%A6%E6%B3%95%EF%BC%9A">入帳中</a></strong></span></div></li><li class="ace-line ace-line old-record-id-Awd8dxxB2o0MZ3xUrNFuS80MsPg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>狀態 2：</strong><strong><a href="https://www.mexc.com/zh-TW/announcements/article/17827791526203#:~:text=%E6%82%A8%E7%9A%84%E8%B3%87%E7%94%A2%E3%80%82-,%E7%8B%80%E6%85%8B%202%EF%BC%9A%E9%A0%90%E5%85%A5%E5%B8%B3,-%E8%A7%A3%E6%B1%BA%E8%BE%A6%E6%B3%95%EF%BC%9A">預入帳</a></strong></span></div></li><li class="ace-line ace-line old-record-id-FLzSdLWqDoEk4Dx8sqwut48fsSe"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>狀態 3：</strong><strong><a href="https://www.mexc.com/zh-TW/announcements/article/17827791526203#:~:text=%E3%80%8B%E9%80%B2%E8%A1%8C%E4%BA%86%E8%A7%A3%E3%80%82-,%E7%8B%80%E6%85%8B%203%EF%BC%9A%E5%85%85%E5%80%BC%E6%88%90%E5%8A%9F,-%E8%A7%A3%E6%B1%BA%E8%BE%A6%E6%B3%95%EF%BC%9A">充值成功</a></strong></span></div></li><li class="ace-line ace-line old-record-id-QRvzdV0EYoX2zexu4tNuRrIysud"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>狀態 4：</strong><strong><a href="https://www.mexc.com/zh-TW/announcements/article/17827791526203#:~:text=%E5%92%8C%E5%90%88%E7%B4%84%E5%B8%B3%E6%88%B6%E3%80%82-,%E7%8B%80%E6%85%8B%204%EF%BC%9A%E5%BC%B7%E5%85%85%E5%80%BC%E9%80%80%E5%9B%9E,-%E8%A7%A3%E6%B1%BA%E8%BE%A6%E6%B3%95%EF%BC%9A">強充值退回</a></strong></span></div></li><li class="ace-line ace-line old-record-id-I2aHdV60donkhgxGI0guqb8Ps7g"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>狀態 5：</strong><strong><a href="https://www.mexc.com/zh-TW/announcements/article/17827791526203#:~:text=%E6%9F%A5%E7%9C%8B%E9%80%80%E5%9B%9E%E8%A9%B3%E6%83%85%E3%80%82-,%E7%8B%80%E6%85%8B%205%EF%BC%9A%E7%84%A1%E6%95%88%E5%85%85%E5%80%BC,-%E8%A7%A3%E6%B1%BA%E8%BE%A6%E6%B3%95%EF%BC%9A">無效充值</a></strong></span></div></li><li class="ace-line ace-line old-record-id-Mpzid3dT0oNOAYxEI8duz86lsMc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>狀態 6：</strong><strong><a href="https://www.mexc.com/zh-TW/announcements/article/17827791526203#:~:text=%E5%AE%A2%E6%9C%8D%E5%9C%98%E9%9A%8A%E3%80%82-,%E7%8B%80%E6%85%8B%206%EF%BC%9A%E5%8F%97%E9%99%90%E4%B8%AD,-%E8%A7%A3%E6%B1%BA%E8%BE%A6%E6%B3%95%EF%BC%9A">受限中</a></strong></span></div></li><li class="ace-line ace-line old-record-id-Ip5Pd2SIQocL0rxRZsqumrEjsYg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>狀態 7：</strong><strong><a href="https://www.mexc.com/zh-TW/announcements/article/17827791526203#:~:text=%E6%82%A8%E9%80%80%E5%9B%9E%E8%B3%87%E7%94%A2%E3%80%82-,%E7%8B%80%E6%85%8B%207%EF%BC%9A%E5%AE%8C%E6%88%90,-%E8%A7%A3%E6%B1%BA%E8%BE%A6%E6%B3%95%EF%BC%9A">完成</a></strong></span></div></li></ul><div class="ace-line ace-line old-record-id-KDo7dZYf2oUPTkxfxGSur5L1shb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-ZRZodiA56oTjgDx3dnHurkt0sud"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>狀態 1：入帳中</strong></span></h2><div class="ace-line ace-line old-record-id-EXEyd2erOowk9jx9xygulE18sEb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KTHKdloAOofMlmxKZjmurrDusLd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決辦法：</strong></div><div class="ace-line ace-line old-record-id-WRiBd14hMoyKOox3yoMuf7KzsEe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）查看<a href="https://www.mexc.com/zh-TW/learn/article/how-to-check-the-number-of-block-confirmations-on-mexc/1">區塊確認數</a>是否滿足入帳要求。滿足所需確認數後，資產可進行提幣或轉帳等操作。</span></div><div class="ace-line ace-line old-record-id-U1E2dRe3hoPTusxDllAuU8jUsyg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）確認充值通道是否開啟。如果充值通道未開啟，需耐心等待充值通道開啟後才可協助處理您的資產。</span></div><div class="ace-line ace-line old-record-id-VSpgdkRYaoCUxRxZumQuAwM6sxc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-EI9qd7tL0ov0jpx9QIpuPep3sHf"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>狀態 2：預入帳</strong></span></h2><div class="ace-line ace-line old-record-id-FCpBdafLeo3hd0xBHo4ui93us8c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-VdGZdwQuhotlcyxFeeNu2RihsTu"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決辦法：</strong></div><div class="ace-line ace-line old-record-id-HTVndwnTRouQMrxywBLuP21nsih"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">預入帳確認數低於入帳成功確認數，在充值滿足入帳成功確認數要求之前，滿足預入帳確認數之後，用戶資產可以用於交易，但不可提幣，資產入帳成功後才可提幣。</span></div><div class="ace-line ace-line old-record-id-LXN5d86jCoU0DLxkh5vuPJGXs0b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DA0idqcb1oI7v7x81F2uKRABswh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您因某些原因觸發風控，您的充值將無法預入帳，需等待確認數滿足入帳成功確認數後，您的資產將自動到帳。</span></div><div class="ace-line ace-line old-record-id-SoZidTpwooiYKsxXNmhuNoLSs3c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-XtsTdamy8oh6snxnrevu90Wgsle"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">關於更多預入帳內容，您可以閱讀《<a href="https://www.mexc.com/zh-TW/announcements/article/17827791526201">什麼是預入帳</a>》進行了解。</span></div><div class="ace-line ace-line old-record-id-HkkadnShmoZUyzxKgK3u2t5DsTB"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-N9RhdzHmDoRVLUxOIVsuyQEbsOf"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>狀態 3：充值成功</strong></span></h2><div class="ace-line ace-line old-record-id-OJwvdo5WboP85txeQqmuM6oJsBd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-QeAndb8IqoomGxx9p3YuqIEqsne"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決辦法：</strong></div><div class="ace-line ace-line old-record-id-AJ7Ud1m3TosPSbxkj80uLNUHsR0"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">已成功到帳的，如果您在帳戶內未找到充值資產，請檢查充值帳戶是否正確。</span></div><div class="ace-line ace-line old-record-id-Nrf8dzb8coL91AxbFxuueMy5suf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-RUnAdl0l3oiMgwxF1DsuXQgnsgf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">若您的充值狀態為成功，但您未在帳戶內找到充值資產，請檢查您的資產劃轉記錄。若您充值時選擇充值至合約帳戶，資產將被自動劃轉至您的合約帳戶。請同時檢查您的現貨帳戶和合約帳戶。</span></div><div class="ace-line ace-line old-record-id-WIrbdb20MoLN71xBEEGuEpMQs4c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-DGxEdTsCqotJOkxWvLRuILF7s2d"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>狀態 4：強充值退回</strong></span></h2><div class="ace-line ace-line old-record-id-KE5NdF1kIoK2BWxF3ZAuiPTWs1e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-PRe1duHOAo32QXxk7pkugdDtsrg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決辦法：</strong></div><div class="ace-line ace-line old-record-id-BrCFdpcuToxDxsxxiJ0uJjh2sqf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">未上架資產已退回，點擊強充退回按鈕即可查看退回詳情。</span></div><div class="ace-line ace-line old-record-id-Nto0dUnSPoIoxBxQCZvuLRZlsUb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BnQadxzH2oHzX2xP9BkuzmCJsZf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您充值的資產為下架幣種，MEXC 已不支持該幣種充值。 該資產已自動退回至資產發出地址，點擊強充退回按鈕即可查看退回詳情。</span></div><div class="ace-line ace-line old-record-id-RvoAdS7DMoYFPGx5Drduwi1Msck"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-Iy9cdpoEhomYb7x1F9UuuGk8slc"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>狀態 5：無效充值</strong></span></h2><div class="ace-line ace-line old-record-id-VTPGdKvIJooQihxzBxuuhp7nsYg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-UaqPd5Pw2oni2kxokTMuLdCvscT"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決辦法：</strong></div><div class="ace-line ace-line old-record-id-PpVXdAq6SopBCOxkLREuD66lsCf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">通常情況下，若一筆轉帳被多次記入帳戶，或實際充值數量為零，系統會將其判定為無效充值，不會計入您的帳戶資產。</span></div><div class="ace-line ace-line old-record-id-O416dCrhLoPNT2x593cuPHYXsWe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">建議您查看自己的充值記錄，並與資產轉出平台取得聯繫，進一步確認該筆轉帳的有效性。如有任何疑問，請隨時聯繫 MEXC 客服團隊。</span></div><div class="ace-line ace-line old-record-id-FA8Nd0LWJocsE1xdZopuJZpksYY"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-IPXJdHy8ioPNRHxdJk1uOvNLsZd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>狀態 6：受限中</strong></span></h2><div class="ace-line ace-line old-record-id-Mv9qd8kCEoNKypxEf2jujck9svb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Zua8dWjBqoMsDhxBQo8uSe1Nscf"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決辦法：</strong></div><div class="ace-line ace-line old-record-id-XOH3dU8DkomFPBx8ARPuqR35seJ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">由於不同地區的法律合規限制，某些帳戶充值功能有所限制。 若充值狀態顯示為受限中，請您根據頁面提示完成 KYC 要求，完成後即可恢復充值功能。 如果您不願意或無法完成 KYC，也可在頁面點擊充值退回，提供頁面所需資料，MEXC 將在一周左右為您退回資產。</span></div><div class="ace-line ace-line old-record-id-E3IjdsEFioBwhjxyynUugF9hs6d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-FIwMdWJ5foHjjgxcBEmuztQVsbh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>狀態 7：完成</strong></span></h2><div class="ace-line ace-line old-record-id-N0Fzdf3SzongCexSl0Zus5qjs3d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Zb6UdoW1MocDO2xQcoluYHhVstg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決辦法：</strong></div><div class="ace-line ace-line old-record-id-WRTEdzbLmoWVIxxGpeeuyS9SsKg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">受限資金退回完成，點擊可查看退回詳情。</span></div><div class="ace-line ace-line old-record-id-YTnVdD5Hcof3u8x50jouwNjFs2d"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>
<div><div class="ace-line ace-line old-record-id-X6PAdCLz7oRe1sxKXk1uHg3Qsfb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">充值入帳進程中會存在兩個確認數。</span></div><div class="ace-line ace-line old-record-id-BIA0dthKmos3M5x7dANuCmDQsUf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-EA2jdQ8w2oHH0Sx9H7fu45TfsoA"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">第一個確認數達到（預入帳）： 當用戶充值的數位貨幣交易在區塊鏈網路中獲得足夠數量的確認時，資金被預入帳。用戶可以在 MEXC 進行交易，但不能進行出金操作，如提幣、轉帳、OTC 出金、發放紅包、子母帳號劃轉等。</span></div><div class="ace-line ace-line old-record-id-IDjFdbLb2ocUiKxRrH7uJoUrsJh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Muu4dGtwioCPxJxH8qruGZvcsE3"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">第二個確認數達到（入帳成功）：當用戶充值的數位貨幣交易在區塊鏈網路中獲得更多的確認時，資金正式入帳。用戶可以進行正常的提幣、轉帳等操作。</span></div><div class="ace-line ace-line old-record-id-UASAd6MNkoLr2bxxderudAc0sKh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Q8D0dtSl6oCaYcxqcocuZRADsrc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202507181058097056xhg87wygM9SMJ.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-McMfd3TXUoGzYwxGYQYu0D8csEb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ThJWdbKguoRg7rxFidhurQ13slb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">該機制可以大幅提升用戶的充值到帳速度，縮短用戶從充值至交易的進程，進一步提升用戶的充值效率。如果您的帳號充值頁面不再顯示預入帳信息，可能是該充值網路暫不支持預入帳。</span></div><div class="ace-line ace-line old-record-id-H64cdReODoKqgtxubmSuOM44swf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-RbsMddiTaotANvxJlN0uJd7psag"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">預入帳優勢：</strong></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-OawYdSRVOo3qhhxOq97uuUwAslh"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>提高安全性</strong><strong>：</strong>透過等待區塊鏈網路確認，防止雙花等欺詐行為，確保用戶充值的數位貨幣真實有效。</span></div></li><li class="ace-line ace-line old-record-id-IZvudCG8PoWPMlxPeIsucIKpsIg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>提升用戶體驗</strong><strong>：</strong>允許用戶在第一個確認數達到後即可進行交易，加快了資金到帳速度，提升了用戶的體驗。</span></div></li></ul><div class="ace-line ace-line old-record-id-TohCdFphgom0coxUi8yuisaasOb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>
<div><div class="ace-line ace-line old-record-id-ZRpmdAXy9oIWMZxogazuG76XsIc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-GPs1dYZmaobGV8xq9SMuSwIUsGd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 什麼是加密幣充值</strong></span></h2><div class="ace-line ace-line old-record-id-JlrYdKLsEosYSkxdrMYutsWQs0u"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-AObxdxXtFoEiXzxarbhujoq5sOe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密貨幣充值是指用戶通過區塊鏈網路，將<a href="https://www.mexc.com/price/BTC">比特幣（BTC）</a>、<a href="https://www.mexc.com/price/ETH">以太坊（ETH）</a>、<a href="https://www.mexc.com/price/tether">USDT</a> 等加密資產從外部錢包或平台轉帳至 MEXC 帳戶的過程。</span></div><div class="ace-line ace-line old-record-id-RGjtdQ1QIoO6PsxCmvFuWtO6sRa"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-NYskd4LoVoJpvyxRHohuMNRPsbe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您在其他錢包或者平台擁有加密貨幣，如何充值加密貨幣到 MEXC 平台：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-FuKvd4JEJozQ0AxqLKvufAlKsZu"><div><a href="https://www.mexc.com/zh-TW/learn/article/how-to-deposit-crypto-to-the-mexc-platform-app/1" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何將加密貨幣存入 MEXC 平台（App）</a></div></li><li class="ace-line ace-line old-record-id-JeL5dlfunot2oAxsD8xuNG55sYF"><div><a href="https://www.mexc.com/zh-TW/learn/article/how-to-deposit-crypto-to-the-mexc-platform-website/1" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何將加密貨幣存入 MEXC 平台（Web）</a></div></li></ul><div class="ace-line ace-line old-record-id-XXAWdhzZYoviXWxQZyDub81OsT7"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-GrgKdSjbCoi2AfxRTZkuEfk1sxY"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 充值加密貨幣之前的注意事項</strong></span></h2><div class="ace-line ace-line old-record-id-I4DKdFQ4mo3GiWxO0nUubZ6AsWf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-MOv6dM6bOo0MsExDDsGuF3uFs2g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）選擇轉帳網路時請確保所選網路與提現平台的網路保持一致。例如，您在 MEXC 選擇的 ERC-20 網路，那麼在提現平台也應該選擇 ERC-20 網路進行提現。如果您選擇的網路有誤，將造成資金損失。</span></div><div class="ace-line ace-line old-record-id-L4COdgboSomP9yxdXluuuubDsQd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-HpF0dtr8Mo4nImxb7SgurXpnsIe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）在操作前您還需確認代幣合約地址，請確保您充值的資產合約地址與 MEXC 所支持的代幣合約地址相同，否則您的資產可能會丟失。查詢完整合約地址可以點選幣種合約地址末尾，以便跳轉並查看完整地址。</span></div><div class="ace-line ace-line old-record-id-PJpedzE6xom774xY42XuCMGBs6e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-DuC7dAi3VolZv4xgvQhuN4kEsOc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202507171050575687owfiiwWeAAZSw.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-Y638dNLGVophrcx5gInueLD7scx"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-E0z6dUpM1o9xkhx65MLuZ1tQsie"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）有些幣種充值時有最小充值數量要求。充值金額低於最低限額將無法到賬或退還。</span></div><div class="ace-line ace-line old-record-id-TV5wdZ5bwof3ngxWWu5uRmmOs4O"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-YjVWdWiDQo7IfIxPtyluH5aost4"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）充值時您可以選擇將代幣充值至您的現貨帳戶或合約帳戶。設置充值帳戶後，每次充值將默認入帳到您設置的帳戶。若充值資產無法入帳至合約帳戶，會默認入帳到您的現貨帳戶。</span></div><div class="ace-line ace-line old-record-id-YnHBdpI6noIk9uxvM2Tu35etsPb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-YRJkdE0TBoMgzdxHA8Tu29OCsMf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250717105057789CkelCcWbuVx6ah.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-IB2LdwKaqomyeoxk7IgulgXgsKJ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-J5BHd7GCjo3b6Ox0kO0u2hISsme"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）充值發起後需要區塊網路的節點進行確認。根據區塊鏈及其網路當前的流量情況，確認時間將有所不同。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-BUNZdpbYKoBViNxgqK3u6zbwsWf"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>預</strong><strong>入帳</strong>：滿足預入帳所需確認數後，該資產可交易或劃轉；預入帳的資產不可進行提幣或轉帳等操作。</span></div></li><li class="ace-line ace-line old-record-id-OZo1ddMcvofyDCxPZFxuKC4Xsmf"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>入帳</strong><strong>成功</strong>：滿足入帳成功所需確認數後，資產可進行提幣或轉帳等操作。</span></div></li></ul><div class="ace-line ace-line old-record-id-TDlPdp1lloX1qXxYkOSuWqzXsPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Nff7dHPh4osdrVx4lyKunxxxsug"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250717105058211HvpmXySaFauPEh.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-D3rodjKL3osNmjxUZf7uJBGGsac"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>
<div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">重要提醒：</strong></span></h2><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">為保障您的資產安全及用戶權益，請您僅充值 MEXC 已上線的數位資產。所有上幣計畫和相關資訊請以 MEXC 官方</span><a href="https://www.mexc.com/announcements"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">公告</span></a><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">為準。</span></div><div> </div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">充值遇到問題</strong></span></h2><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您的充值未到帳，可通過以下方式解決：</span></div><ul start="1" style="list-style-type:disc"><li><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交【</span><a href="https://www.mexc.com/support/deposit-recovery"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">充值未到帳申請找回</span></a><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">】表單，客服團隊將協助您嘗試找回資產；</span></div></li><li><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">閱讀《</span><a href="https://www.mexc.com/announcements/article/360020367791"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">充值未到帳解決指南</span></a><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">》，了解更多充值相關問題的解決辦法。</span></div></li></ul><div> </div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">需要協助</strong></span></h2><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您有任何疑問，歡迎透過以下方式聯絡我們：</span></div><ul start="1" style="list-style-type:disc"><li><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">點選官網右下方「線上客服」按鈕，輸入您的問題進行諮詢；</span></div></li><li><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">發送郵件至：</span><a href="mailto:service@support.mexc.com"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">service@support.mexc.com</span></a><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">。</span></div></li></ul><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC 將竭誠為您服務。</span></div><div> </div><div> </div></div>
<p>尊敬的MEXC用戶：<br /><br />MEXC始終把用戶的資金安全放在首位，我們為了保證讓用戶更加安全放心的在MEXC中體驗交易，MEXC已於 <strong>2023年2月22日9:30（UTC+0）</strong>正式上線MEXC的<strong>儲備金證明 (Proof of Reserves)。</strong></p> <p><br />儲備金證明鏈接如下：<br /><a href="https://www.mexc.com/zh-TW/assets/reserve-proof">https://www.mexc.com/zh-TW/assets/reserve-proof</a></p><p><br />您可以對比MEXC的鏈上錢包地址資產和儲備金證明中的MEXC用戶總資產，<strong>如果MEXC鏈上資產大於或等於用戶的總資產，則證明MEXC擁有足夠的資產儲備。</strong></p> <p> <br /></p> <p>提供上述證明更有利於加密行業的穩定發展，同時我們再次聲明：MEXC在其它平臺或任何第三方機構，無任何理財、DeFi挖礦、質押借貸及合約杠桿類業務，因此並不存在任何清算和其他涉及用戶資金安全的風險。</p> <p><br />「客戶第一，因你而變」，您的建議是我們進步的源泉，感謝您對MEXC的支持。</p> <p> <br /></p> <p>MEXC團隊<br />2023年2月22日</p>