<div><div class="ace-line ace-line old-record-id-OfbFdWbOioxsv6xRjt0uovg2sxe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-Ir6Bd6DnSoHrKsxLuCYuQ8n9sze"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. MEXC 有官方 App 嗎？</strong></span></h2><div class="ace-line ace-line old-record-id-J7KGdoc9qoRg73xNMWCu84jLslc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Stmydqbdvo9MYNxANPpu5Z7Qsre"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">有的，MEXC 提供了適用於 iOS 和 Android 系統的官方移動應用程序，您可以透過以下官方鏈接下載 App：<a href="https://www.mexc.com/zh-TW/download">https://www.mexc.com/zh-TW/download</a>， 或者可以透過 Apple App Store、Google Play 商店下載。</span></div><div class="ace-line ace-line old-record-id-AAdod5qnOojv43xmUmjuK8DhsCb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Mad0d9ds7oJouvxZRBvuXUoFsve"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請您僅透過上述官方渠道下載 MEXC App，以避免遭遇惡意軟件或詐騙等潛在風險。為了確保您下載的是官方版本，建議您：</span></div><div class="ace-line ace-line old-record-id-Yl6EdmEdho2dVtxsFJbuzzfvsgb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-P9zCdCexxoJyuCxArXYunvoFsrd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">透過官方渠道下載：始終從 MEXC 官網或官方應用商店下載 MEXC App，避免使用第三方渠道。</span></div><div class="ace-line ace-line old-record-id-VPtWdL7iuobEbQxduvLu9DSYsbd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">查看開發者信息：在應用商店中確認開發者是否為「MEXC Fintech, Inc.」，避免下載未經授權的應用程序。</span></div><div class="ace-line ace-line old-record-id-Ark5dWYrUoqxbWxX352uNZ4Ns7c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-XqfEdHfBOoVbFAxTXpHuYvFEsyg"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. MEXC App 無法在手機應用商店找到怎麼辦？</strong></span></h2><div class="ace-line ace-line old-record-id-RmZvdIJ6So1phHxzATquHPfzsac"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-BtxWdoxrlolL97xx7pcuoLpes0f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.1 使用網頁版本</span></h3><div class="ace-line ace-line old-record-id-XtJ0dKrnCoVXnlxhqeoudCpfsYg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-USU2dxOHXoov70xRQPZuXSnas8c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您無法下載 App，或者也不想使用 App ，您也可以直接使用 MEXC 網頁版進行交易。該網頁版本適用於手機和電腦瀏覽器。</span></div><div class="ace-line ace-line old-record-id-YfhAdFoSboe0GgxbHSyu4jUpsQe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-QOV3dU1Pco17BAxJLeUuWOOVsHb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">官方網站：<a href="https://www.mexc.com">https://www.mexc.com</a></span></div><div class="ace-line ace-line old-record-id-Yz5Ndoew5opLKrxUxKzuwowzsOg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-F4TEdo3vForZThxf6aLua41OsEh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.2 iOS 下載</span></h3><div class="ace-line ace-line old-record-id-XTSxdWFjqow5PsxFPnxuWoUmsfb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LV2AdXE8ZoHxlnxqrkWunJBVsKf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.2.1 如果您在 App Store 無法搜索到 MEXC App，<a href="https://www.mexc.com/zh-TW/announcements/article/17827791523635">說明您所在區域暫不支持下載</a>。建議您：</span></div><div class="ace-line ace-line old-record-id-CHgdd9vRxouwpuxNiQkuEC0usgg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-X5LsdVyWqoLaBCxY1tRusSUBsWc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">可以<a href="https://support.apple.com/zh-tw/118283">切換至其他地區的 Apple ID</a> 進行嘗試，閱讀《<a href="https://www.mexc.com/zh-TW/learn/article/17827791523629">如何下載 MEXC App</a>》，按照教程中的步驟進行下載。</span></div><div class="ace-line ace-line old-record-id-LLJTdl6fCoIYCjxVPfqu5TfEsqf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-EMpKdZREMoT5OKxpJCHuUrpgsne"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.2.2 需要 iOS 12 或更高的系統版本</span></div><div class="ace-line ace-line old-record-id-W4FHd5gC0oziVmxPJaBu0DA0sTd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-HeAfdRIEKoeRSExoP4FuReLvsrd" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250427142314238Zw8f7rGLq1EScu.png" style="font-family:'arial' , 'helvetica' , sans-serif;width:300px;height:181px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-COnRdQo6noJToLxPVj4uXxoRsHf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-V0gCdp1gpoemEHxyap4uS49ws5g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您跳轉到 App Store 看到提示「此應用軟件需要 iOS 12.0 或更高版本」，這意味著您需要嘗試升級您的手機系統。升級系統教程請參考：<a href="https://support.apple.com/zh-tw/118575">https://support.apple.com/zh-tw/118575</a></span></div><div class="ace-line ace-line old-record-id-VpvudJWtsoT7lXxEAfvu5FrjsIh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ZFa7d8ZymoN70nxfy3mudXdnsBf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您正在使用的是 iPhone 5 或更早發售的蘋果手機：</span></div><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-QwEqdB053otQUuxB8F6uGEt5sGc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">若您有安卓手機，可以嘗試使用安卓端 MEXC App。</span></div></li><li class="ace-line ace-line old-record-id-PCdkdSUEzoauwrxucPpuhD6vsjb"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">若您沒有安卓手機，可以嘗試使 MEXC 網頁版本 <a href="https://www.mexc.com/zh-TW">https://www.mexc.com/zh-TW</a></span></div></li></ul><div class="ace-line ace-line old-record-id-E7mmd6TfEoiHMsxxaTdu5WQtsFf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-Q4Xzdk0a0oYm3Rx1qEGufjAWsHh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.3 安卓下載</span></h3><div class="ace-line ace-line old-record-id-N9K1dZCwSou7KYxttOCuUh5ysgf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-RYrWdFXtEolzZTxvBZcuIMMCsJb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.3.1 如果您是安卓設備用戶，無法透過 Google Play 下載應用程序，請訪問 <a href="https://www.mexc.com/zh-MY/download">https://www.mexc.com/zh-MY/download</a> 獲取 <strong>Android 安裝</strong>教學指南。</span></div><div class="ace-line ace-line old-record-id-Xc5Td5emDofTyUxAXytu9ubrsOh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-HmJgdCuzMo6frcxnq80uJOJesCd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202504271423146142bwi002RUdHHxC.png" style="font-family:'arial' , 'helvetica' , sans-serif;width:750px;height:319px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-TJNYdXLKIoyrBpxihoQuFJj0skd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-O41idPZRoojnzMxhH01uKyG3sZb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.3.2 Google Play 商店故障</span></div><div class="ace-line ace-line old-record-id-KTKjdkTG3o63OlxAu5vupH7CsBf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LxTrdzRKEo9mh8xsOSGussd7sHc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您所在地區暫不支持下載MEXC App，您可以重新註冊一個新的谷歌帳號或切換您的帳號歸屬地。切換谷歌帳號歸屬地教程：<a href="https://support.google.com/googleplay/answer/7431675">https://support.google.com/googleplay/answer/7431675</a> </span></div><div class="ace-line ace-line old-record-id-VBNodsgf6oIK1Tx93UluYXT1sLg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Yh9mdcxVtoSuxXx84sQuBSyQsoh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在跳轉到 Google Play 商店時遇到其他問題，請閱讀教程：<a href="https://support.google.com/googleplay/answer/14122894">https://support.google.com/googleplay/answer/14122894</a></span></div><div class="ace-line ace-line old-record-id-ANKqdqUkloSejzx0cTCu5JYksjg"> <span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ZUG0dGdUso5KNexShh7uaZ0asrb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.3.3 未知來源安裝提示</span></div><div class="ace-line ace-line old-record-id-JrHWddUHroqzQHxJTkwu0CTIs6f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Gn7vd0lIGo7RvMxwy7Sukp99scd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">出於安全考慮，安卓手機出廠時默認會關閉"從未知來源安裝"的功能。以三星手機為例，您需要進入設置，搜索「從未知來源安裝」，然後打開此選項（不同品牌手機選項會有差異）。參考教程：<a href="https://www.samsung.com/us/support/troubleshoot/TSG10001913">https://www.samsung.com/us/support/troubleshoot/TSG10001913</a> 。</span></div><div class="ace-line ace-line old-record-id-FFWVdPVjXou07gx8tN9uU50xsyf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-V0w9dg1n6odqpkxnwUxu2R9IsSS"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250427142314356eHBr6uUdKkh6Fw.png" style="font-family:'arial' , 'helvetica' , sans-serif;width:300px;height:633px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-JYcddWfFJoVNHRxIKIzumozGsve"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ImOfdL5ZZoBRpAxOr55uyZlts4g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.3.4 安裝 MEXC Apk 安裝包時會提示存在風險</span></div><div class="ace-line ace-line old-record-id-PYmyd6PTnocHsDxQR2iuzT5as3f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-T9mmd3OMko6GPmxJsufuGdFXsWa"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">這是正常現象，請務必透過 MEXC 官網下載安裝包：<a href="https://www.mexc.com/zh-TW/download">https://www.mexc.com/zh-TW/download</a> 。 </span></div><div class="ace-line ace-line old-record-id-YNBFdxkYKovjOHxt27quN491syb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Yh1EdUuj8ou5lIxhR3ZuTL6ksFb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.3.5 安卓用戶手機桌面同時出現兩個 MEXC App </span></div><div class="ace-line ace-line old-record-id-UzgWd7NOookNIbx56VSu0qsbsrb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Keded11H2oKhg7xTQoDu4qh2skf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">由於 MEXC 的谷歌安裝包和官網安裝包使用了不同的包名，使得兩個渠道的安裝包不能相互覆蓋安裝，使得一些用戶的安卓手機桌面同時出現兩個 MEXC App，如下圖所示：</span></div><div class="ace-line ace-line old-record-id-G1LcdGli2ozj88xvE1cucTiOsqd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-AiMIdFrNPosjYTxVwNsuNakvsvd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250427142314828XZD5fHpRV3WY2e.png" style="font-family:'arial' , 'helvetica' , sans-serif;width:300px;height:643px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-LxgJdWS3uo8Oe0xfaJNuQ8sCsud"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-PXtOd7BDSoT58LxE4Puuf0bvsPd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">為了解決這一問題，MEXC 準備創建新的官網安裝包，將官網安裝包和谷歌安裝包的名稱進行統一，從而解決安卓用戶手機桌面同時出現兩個 MEXC App 的問題。<br /><br /><div><div style="text-align:center" class="image-uploaded gallery old-record-id-OlY3dhSyropJNCxD4ppuqYyRsIf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250506194442322642MDXye1EnwMe.png" style="max-width:100%;width:300px;height:auto;border-radius:12px" /></div><br /></div><br /></span></div><div class="ace-line ace-line old-record-id-PAdZdh0v7o1HKyxXNzluzYfjscc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您碰到這一問題，請您分別打開桌面上的兩個 MEXC App，選擇個人頭像，點擊【設置】，向下滑動頁面至底部看到【關於我們】，查看如下圖所示的版本號。您可以將版本號更高的 MEXC App 進行保留，將版本號低的卸載刪除。</span></div><div class="ace-line ace-line old-record-id-GxYsdpSzgouLWxxCcHvuGizcsBb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-TVmwd2o63ovXrlxm7ZUuGmP7smc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">注意：保留下來的 MEXC App 是全新安裝的，處於未登陸狀態。</span></div><div class="ace-line ace-line old-record-id-PEmYdLF9XorGEfxNlCzuf1zks0c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-FIlidwDPIopm7ExoVvRutXQTs1f"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428102931512D9BCgEYo8EDTIb.png" style="width:750px;height:528px" /></div><div class="ace-line ace-line old-record-id-ArEHdSMH0owcTRxBfZJuqVYSsje"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-MtHHdYiGmoMLF0xwGvuubPcFsld"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. MEXC App 無法正常安裝或下載中斷是什麼情況？</strong></span></h2><div class="ace-line ace-line old-record-id-X0cVd6vdyo9ldBxxvKYu4ol0sig"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-T1pEdRzK1oQXxrxYXE4uDd16sWg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您的 MEXC App 無法正常安裝，或者下載總是中斷或失敗，可能是由以下情況導致：</span></div><div class="ace-line ace-line old-record-id-LZmadEu3Eo1SwjxJTBpu6avosod"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-AEJtdJbTHoLxrtxoA3iuRbf1s0e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>網絡問題</strong>：請檢查您的網絡連接，確保設備已連接到穩定的 Wi-Fi 或移動數據網絡。</span></div><div class="ace-line ace-line old-record-id-Agybd7FW7olpWxxKlg5ueE9Nsle"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>存儲空間不足</strong>：如果您的設備存儲空間不足，請刪除一些不必要的文件或應用，以騰出足夠的存儲空間後再嘗試安裝。</span></div><div class="ace-line ace-line old-record-id-F6Oid5i30ok7XaxoRXkumLoqs2e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>設備兼容性問題</strong>：確保您的移動設備操作系統滿足 MEXC App 的最低要求。對於 iOS 設備，確保系統版本與 App 要求匹配。</span></div><div class="ace-line ace-line old-record-id-GCSRdSXBKoUiJxxfb2EuKQzFsee"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-PzmqdsgSVoCXVux9hvYuuYzMsMe"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>4. MEXC App 安裝後無法正常打開或啟動怎麼辦？</strong></span></h2><div class="ace-line ace-line old-record-id-BDcldHgWpouGuIxFgrhuvsvPsYb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-RaXtd3WOFor8oyxRYsPuJQuDsFf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您可以進行以下嘗試來解決：</span></div><div class="ace-line ace-line old-record-id-DsAxdeyqqoOx4xxB6G9uwmS5sHe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-PTAQdidaOoA5zIxrbVtujdmxsZe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>重啟設備</strong>：嘗試重新啟動您的設備，看看是否可以解決 MEXC App 的啟動問題。</span></div><div class="ace-line ace-line old-record-id-TNnYdqc73o809KxGR06uGRcwsof"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>更新系統版本</strong>：確保您的設備系統更新到最新版本，這有助於兼容最新版本的 MEXC App。</span></div><div class="ace-line ace-line old-record-id-LT9CdJfLDoI0NIx4Ad7u86DEspg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>清理緩存與數據</strong>：有時緩存問題會影響應用啟動，您可以嘗試清理緩存或卸載後重新安裝 MEXC App。</span></div><div class="ace-line ace-line old-record-id-PUSwdjs7zoJZJYxmrHnuE1r1svh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DUbEd1bqwo00VWxDjRjuO3Azsyf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在下載、安裝和使用過程中遇到任何問題，歡迎聯絡 MEXC 客服或加入我們的官方社區獲取幫助：</span></div><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-FGObdVoMvoBSUixJLCVuz3agsXg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在線客服支持</span></div></li><li class="ace-line ace-line old-record-id-Jc5mdoVVvoAofjxyraBuUfdjsQf"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">官方 Telegram 頻道：<a href="https://t.me/MEXCEnglish">https://t.me/MEXCEnglish</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-GBjldnuJKoduWzxfcbXu431hsEg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">郵箱支持：support@support.mexc.com</span></div></li></ul></div><p><br /></p>
<div><div><span style="font-size:16px">用戶在 MEXC 平台，可自行驗證個人帳戶是否包含在上一次儲備金證明審計報告中。您可以通過以下兩種方式進行驗證，檢查自己的有效性。</span></div><div><br /></div><h2><strong style="font-weight:bolder">1. 使用 MEXC 平台驗證工具</strong></h2><div><br /></div><div><span style="font-size:16px">MEXC 平台支持用戶自行驗證。</span></div><div><br /></div><div><span style="font-size:16px">開啟並登入 MEXC 官網，在首頁右上角【資產】中點選進入【</span><a target="_blank" href="https://www.mexc.com/assets/overview" rel="noopener noreferrer"><span style="font-size:16px">總覽</span></a><span style="font-size:16px">】頁面。點選總覽頁面中的【帳戶】您可以看到【儲備金證明】。</span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251111163635883gpwijpS0TinT0n.png" width="1280" height="632" /></figure><div><br /></div><div><span style="font-size:16px">點擊【準備金證明】後進入【</span><a target="_blank" href="https://www.mexc.com/assets/merkle" rel="noopener noreferrer"><span style="font-size:16px">我的儲備金證明頁面</span></a><span style="font-size:16px">】，點擊【詳情】彈出對應的彈窗，點擊【立即驗證】根據頁面提示完成個人儲備金證明驗證。</span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251111163638851vmnVaAbQh6WBXu.png" width="1280" height="636" /></figure><div><br /></div><h2><strong style="font-weight:bolder">2. 使用自驗證工具</strong></h2><div><br /></div><div><span style="font-size:16px">MEXC 的默克爾樹生成源代碼和驗證代碼均已在 </span><a target="_blank" href="https://github.com/mexcmerkle/mexc-merkle-proof-of-reserves" rel="noopener noreferrer"><span style="font-size:16px">GitHub</span></a><span style="font-size:16px"> 上公開提供，可幫助熟悉編程的用戶自行驗證。默克爾樹驗證涉及大量用戶計算，通常使用大數據和 Java 實現。</span></div><div><br /></div><div><span style="font-size:16px">註：開源 Java 代碼是指代碼面向用戶公開提供，未隱瞞任何資訊。MEXC 已面向專業用戶提供開源代碼。</span></div><div><br /></div></div>
<div><div class="ace-line ace-line old-record-id-YszVdzlLxoQApvxvo3OuXFXQsbh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在加密貨幣領域，儲備金證明（Proof of Reserves，PoR）是一種透明性機制，用於證明一個加密貨幣交易所或託管機構擁有足夠的儲備資產來支持其用戶的存款。這種機制旨在解決信任問題，確保用戶存放在平台上的資產是安全的，並且平台不會濫用用戶資金或從事其他不透明的行為。</span></div><div class="ace-line ace-line old-record-id-R1XAdVmwIoNlahx287SuRFXkste"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-P0dwd8LOuoAADCxP1QbuScg5snh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 儲備金證明的優點</strong></span></h2><div class="ace-line ace-line old-record-id-RG4odFI9WoyTTDxznFQu0Aqrsbc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-EsJddU29EoDd0HxTRlCuheZDsfe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>增強信任</strong>：用戶不需要完全依賴平台的聲明，而可以透過加密手段自行驗證平台的資產狀況。</span></div><div class="ace-line ace-line old-record-id-Oj8vdJV3qoCT2dxMtk5uphDVs0e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>防止資金挪用</strong>：儲備金證明確保平台無法挪用用戶資金進行不當操作，比如高風險投資。</span></div><div class="ace-line ace-line old-record-id-RryrdM8SloRndKx7Iyzur8musgd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>提升透明度</strong>：透過公開鏈上資產，儲備金證明提高了平台的透明度，增強了公眾信心。</span></div><div class="ace-line ace-line old-record-id-Rr33dUOYKoGaxJxg3n2uv7eFsVb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>隱私保護</strong>：默克爾樹的使用允許用戶驗證自己的資產是否被計算在內，同時保護其他用戶的資料隱私。</span></div><div class="ace-line ace-line old-record-id-Dx9SdumeRoE3VzxVVHVueCYAsWf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-CMwLdIZRJo7EvvxMY82uG0gxsYc"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 儲備金證明的工作原理</strong></span></h2><div class="ace-line ace-line old-record-id-ZmTBdlJnKoeKVKxXgY8u3dMYssc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-ALfadR8UZoPH4YxOIpMu9NKgsff"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.1 默克爾樹驗證</span></h3><div class="ace-line ace-line old-record-id-IuPkdZ9GRoU9lyxPgnCuRdvEsng"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DjhudKhwCoAWrJxZPw0uQUi9spe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">默克爾樹（Merkle Tree）是一種加密資料結構，能夠在高效驗證大量資料的同時保護用戶隱私。用戶可以透過自己的哈希值驗證自己是否包含在默克爾樹中，同時不泄露其他用戶的隱私。</span></div><div class="ace-line ace-line old-record-id-CP05d4CyzoPwLyxuk2RuhoAlsBf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-F8GAd7hxCoj5tCxwtnauEUS7sFf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">註：默克爾樹是由節點組成的二叉樹，其中每個葉節點代表一段資料，每個非葉（內部）節點代表其子節點的加密哈希。這些哈希值是使用哈希函數計算的，該函數確保資料中的任何更改都會導致不同的哈希值。此屬性對於檢測資料集中的篡改或不一致至關重要。</span></div><div class="ace-line ace-line old-record-id-PVIfdr9c7oQirZxsFG1uGMhssie"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-ZmwAdJVxgoU4CUxDjL2uwYr9s8d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.2 公布託管資產</span></h3><div class="ace-line ace-line old-record-id-NITwdbEAOoUF04xkJQKuafD3swh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Tb4PdEzDoorDQYxbOSTudMbHsch"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">平台需要公開託管在區塊鏈上的地址，展示其總持有資產量。用戶可以透過區塊鏈瀏覽器檢查這些地址中是否包含足夠的資金。</span></div><div class="ace-line ace-line old-record-id-PPJjdeW39ovZuTxiRZJuzL5YsUc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-IleEd2blCoKJLdxaPcpuTxCbsES"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">早在 2023 年 2 月，MEXC 就已經<a href="https://www.mexc.com/zh-TW/announcements/article/15832975979801">正式上線了儲備金證明</a>，並對外公布了 MEXC 的公開錢包地址，用戶可以隨時對錢包資產進行驗證。</span></div><div class="ace-line ace-line old-record-id-PFGadteTtokfiyx3s9tuC6WRszc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-LkVTdRiBeo8IH1x0Q2huB7qssTc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.3 驗證儲備大於負債</span></h3><div class="ace-line ace-line old-record-id-OWtddPsb0ot20MxgkaTuRABzsth"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-YFSzd23D1o6AroxbTMQuoGmIstd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">平台需要證明其公開的資產數量（儲備）大於用戶存款的總量（負債）。通常由第三方審計機構或開源工具來驗證資產和負債之間的關係。</span></div><div class="ace-line ace-line old-record-id-CncOd0g8FocIhxxaqKcuYVy8s5e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Rhz7dHTmuojPUcxq9sruo5F5suf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC 為平台中所有用戶的資產提供 1:1 的儲備金，您的資產在 MEXC 可以得到很好的保障。與此同時，USDT、USDC、BTC、ETH 四種加密貨幣錢包納入審計，並提供鏈資訊查詢。</span></div><div class="ace-line ace-line old-record-id-ZKOYdLah8o4QM0x4H6juRiLWsNd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-IvtIddy9woQbEkxWwubu2J1Zsge"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250813120333558uUXN37Lu1r3Gvt.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-C0QFdYpoboUZ7yxoPopuK70msPd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-K2iOdwoXdok2TUx41jruASGYsLd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. 儲備金證明的局限性與待改進之處</strong></span></h2><div class="ace-line ace-line old-record-id-QfCLdF1NFoPWUCxHkkwuAVzhstb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Le7kd8u19oBHImxhzLnutOqtskg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>僅關注鏈上資產</strong>：儲備金證明通常只驗證鏈上的加密資產，而無法驗證平台是否存在鏈下資產負債（如法幣存款或貸款）。</span></div><div class="ace-line ace-line old-record-id-Q6TcdkMf9ofbahxMzutuWykssrb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>無法證明負債的準確性</strong>：如果平台偽造用戶負債資料，儲備金證明無法單獨驗證負債的真實性。</span></div><div class="ace-line ace-line old-record-id-M67jd4CDDofb1fxCcHOuVUJisUd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>依賴外部審計</strong>：用戶可能需要依賴可信的第三方來確保儲備金證明過程的完整性。</span></div><div class="ace-line ace-line old-record-id-SPYzdfuJkonyzhx1DvfushRksRb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>動態性問題</strong>：儲備金證明通常是一個靜態快照，可能無法實時反映平台的資產負債情況。</span></div><div class="ace-line ace-line old-record-id-C33md7CdroeMCnxYAttusjOlseh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-El3sdHwt4oNjgDxKgf2uWyEBszf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">儲備金證明在加密貨幣行業中是提高透明度和用戶信任的重要工具。儘管它不是一個完美的解決方案，但結合鏈上資料、審計工具和用戶驗證，它能夠在一定程度上減少平台挪用資金或欺詐的風險，推動行業向更透明和安全的方向發展。</span></div><div class="ace-line ace-line old-record-id-EWnYddq6noNcK5xlzbdu52TEswd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ETK6dybVhogk1nxdiKRu0nyGsUg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">守護用戶資產是 MEXC 的核心使命，MEXC 透過實時監控資產風險，為您的資金安全保駕護航。如果是由於平台原因導致損失，MEXC 將快速全額賠付。MEXC 透過以下三大舉措，全力保障您的資產安全：</span></div><div class="ace-line ace-line old-record-id-XHwDd7KeXoouq7xbbA0uFTW6sl6"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>1）儲備金率超 100%</strong>：資產安全透明，無需擔心擠兌風險。</span></div><div class="ace-line ace-line old-record-id-GEAZdtMlEouCqYxvQtnubv87sAb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>2）資產安全存儲</strong>：採用冷存儲與熱錢包相結合的策略，確保您的資產安全存儲。</span></div><div class="ace-line ace-line old-record-id-MIasd6D6bohI9BxdoF4uzLtRsUb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>3）</strong><strong><a href="https://www.mexc.com/zh-TW/learn/article/17827791511087">合約保險基金</a></strong>：補償超過保證金的虧損，讓您放心交易。</span></div><div class="ace-line ace-line old-record-id-DnBgdB4s5o7eYvxkCnnuKQY3sJb"><br /></div></div>
<div><div class="ace-line ace-line old-record-id-RvFYdKZR5o4lHnxDjc7uJSDisxg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提幣手續費指的是每筆數位資產提現時需要支付的固定費用，用於支付將加密貨幣提取到 MEXC 帳戶以外的區塊鏈轉帳費。</span></div><div class="ace-line ace-line old-record-id-SbfHdR6AjoerTAxQFGLu9VP4sCf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-FgAnd2WcWocIM1x2DchusAt0sMc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">注意：提幣手續費由相應主網決定，如遇網路擁堵等情況主網可能會調整手續費。您可以在提幣時查看到實時費率，以提幣頁面顯示為準。如果您對提幣手續費有疑問，可以聯絡線上客服諮詢。</span></div><div class="ace-line ace-line old-record-id-EyLNdZf5roJwjXx37DwuE3HasBh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-HfaidqWGno3r9uxf2pdupmulsPb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">注意：提幣至 MEXC 平台用戶地址時無需手續費，可快速到帳。</span></div><div class="ace-line ace-line old-record-id-O56Rd8eNDoOJvdxnzhcut0Kms9b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-E1FMdjFzkowTs0xhU3kus5wusPg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您還可以在 MEXC <a href="https://www.mexc.com/zh-TW/fee">費率</a>頁面，查看到平台的交易手續費以及充值/提現手續費。</span></div><div class="ace-line ace-line old-record-id-H4M6dyq0FoxqmBxE1udu12eqspg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-JWphd4nA7oBYopxCl2huh5cLsMQ"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250811233337801XDdzgK3YLLcOKJ.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-YKdVdZDF9ogV6Dxw9VouLpUssBg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-UgrSdLRHsoL3CDxVofkuMcljsjd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">關於提幣，您還可以閱讀以下內容：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-QX06dMNTZofqr3xCic1uA3mtsyb"><div><a href="https://www.mexc.com/zh-TW/learn/article/how-to-make-a-withdrawal-on-mexc-/1" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何在 MEXC 上進行提幣</a></div></li><li class="ace-line ace-line old-record-id-Am9AdUFpAoZKvQx1uuuuOmEzsKf"><div><a href="https://www.mexc.com/zh-TW/learn/article/how-to-set-withdrawal-settings/1" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何進行提幣設定</a></div></li><li class="ace-line ace-line old-record-id-PmSmdtNadoBFWZx1981uZGrRsfc"><div><a href="https://www.mexc.com/zh-TW/announcements/article/360020368251" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提幣未到帳</a></div></li><li class="ace-line ace-line old-record-id-Ar0SdyqrFoULYHxrcrWu7muesZn"><div><a href="https://www.mexc.com/zh-TW/announcements/article/360020366031" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">常見提幣問題及解決辦法</a></div></li></ul></div>
<div><h2 class="heading-2 ace-line old-record-id-EST8dT6JCoE7nUx2TWYusiynsmd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 提幣到錯誤地址怎麼辦</strong></span></h2><div class="ace-line ace-line old-record-id-SUxTdyKThohhObxjnJbuoteQsbb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KYUhdjzrBo1K04xpFY7u72Ntskg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您的提幣狀態為等待驗證、審核中、等待處理，您可以在【提幣記錄】中【取消】該筆提幣，然後用正確的地址重新發起提幣。</span></div><div class="ace-line ace-line old-record-id-L2o7ddpe8o87N6x8eM5uzwM1s3c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Usz5dhGYmogvbMxMN7EuwMxjsCb"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Web ：MEXC 官網首頁導航欄【資產】中選擇【<a href="https://www.mexc.com/zh-TW/assets/record">資金記錄</a>】，在資金記錄頁面選擇【提幣記錄】中取消。</span></div></li><li class="ace-line ace-line old-record-id-B3OudFaxNo0R5ExeMRNu1qtAsmf"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">App ：MEXC App 首頁點選個人頭像，選擇【交易記錄】，在【充值/提幣】中選擇【提幣記錄】中取消。</span></div></li></ul><div class="ace-line ace-line old-record-id-JteGdLlrioFKBQxxP2luaOHIsnf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-VOJedowaTokBzyxW7CGulnOJsvd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您已經確認提幣郵件或者簡訊，那系統將自動進入提幣序列，那該筆轉帳將無法中止。由於區塊鏈地址的匿名性，我們無法找到對方。如果您打到錯誤的地址，請透過其他方式尋找目標地址的所有者協商找回您的资金。</span></div><div class="ace-line ace-line old-record-id-IMkBdVOs6ozWlcx2MURudDRAsMU"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-AVSTd0mlVopcHSx4DMhuDTEosue"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 提幣成功對方卻未收到</strong></span></h2><div class="ace-line ace-line old-record-id-MH21dMVjbonNTTxKlfyuRWt6s1e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-YRhSdVyUCorDOCxG4ByueAi3sVM"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">當您提幣成功後，如果您的帳戶有綁定郵箱，提幣成功後會給您發送郵件通知，並且在站內信也可查看通知。站內信查看方式如下：</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Lwmvdg4WloNUvzxQ4otuWXfWs6c"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Web：首頁點選右上角（中東地區為左上角）對話框圖標，即可查看站內信。</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-VTcedojQboiD5kxEuxduy9C0s4f"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">App：首頁點選右上角（中東地區為左上角）對話框圖標，即可查看站內信。</span></div></li></ul><div class="ace-line ace-line old-record-id-G2tKd1NGgoSKq2x4lGhuryiOsEe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-TvUadsaQIoCAlwxygz7ukCTpsRH"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您從 MEXC 平台提幣到其他平台出現未到帳情況，並且顯示區塊確認完畢，您可以複製提幣的 TxID 前往充值平台聯絡對方客服進行諮詢。關於如何查找 TxID，您可以閱讀《<a href="https://www.mexc.com/zh-TW/learn/article/17827791515468">如何在 MEXC 查找 TxID</a>》了解。您也可以在線聯絡客服，協助您查詢相應的提幣 TxID 及相關資訊。</span></div><div class="ace-line ace-line old-record-id-KyIrd3UEro7uH3xLyc7u1uGcs9m"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-Bh2IdMIZ6oVjxAxJ8ANukYZdsGr"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. 提幣到對方平台被退回</strong></span></h2><div class="ace-line ace-line old-record-id-VmDGdkuUYoJtrPxcBH3uGjCssJe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-K9Y3d49omo0zEUxCz3yunyNxsLg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提幣到其他平台資產被退回到 MEXC 錢包，您需要進行人工充值處理至您的帳戶。具體步驟如下：</span></div><div class="ace-line ace-line old-record-id-JbjJdwSd0oiarSxlSx0uqFJ0sAd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-FtK6dwxrBo7650xzhQWu37y7s42"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>Web：</strong>打開 <a href="https://www.mexc.com/zh-TW">MEXC 官網</a>首頁-首頁下方【用戶支持】-【幫助中心】-【<a href="https://www.mexc.com/zh-TW/support/deposit-recovery">充值未到帳申請找回</a>】-選擇【從 MEXC 提幣至其他平台被退回】，根據頁面指引完成填寫。</span></div><div class="ace-line ace-line old-record-id-Dza1dxDZao3KhuxUhLOurkvVshe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-I9VsdyUPXobPRVxJ7Khub4zYsbd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>App：</strong>打開 MEXC App 首頁-【更多】-【客服】-【幫助中心】-【充值未到帳申請找回】，選擇【從 MEXC 提幣至其他平台被退回】，根據頁面指引完成填寫。</span></div><div class="ace-line ace-line old-record-id-X31tddFqgopQisxPqknucZ1psRg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-XfsXdbdTRohtLrxQu6wuKvaNszh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">人工充值將在 1-3 個工作日內完成，申請成功後請耐心等待。需要注意的是，提幣退回的金額可能與您實際提幣的金額有所不同，這是由於對方平台退回扣除手續費所致。</span></div><div class="ace-line ace-line old-record-id-RcZ9d4UIkoXMwRxA7ZKuYrLlsPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-T9Utd0MlQoiWXExTniEuxnkps5g"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>4. 提幣忘記填寫或填寫 Memo 地址錯誤怎麼辦</strong></span></h2><div class="ace-line ace-line old-record-id-FdrAdq3VzooehixwobTu42ymsOg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-N90EdrVqHoShEWx2I5iuMUoxs3c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在確認提幣簡訊或者郵件前發現自己未填或填寫了錯誤的 Memo 資訊，您可以前往【提幣記錄】中點選【取消】這筆提幣操作，然後用正確的地址重新發起提幣。</span></div><div class="ace-line ace-line old-record-id-Dp4EdxVvIod7sDxejCwuZAVxsoc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Aiazd8UXkotJIVx6ypKu4GFosyG"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Web：MEXC 官網首頁導航欄【資產】中選擇【資金記錄】，在資金記錄頁面選擇【提幣記錄】中進行取消。</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-KTKhdxYA6oJ6CDx0SWjuO4RdsIK"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">App：MEXC App 首頁頂部點選【個人頭像】，選擇【交易記錄】，在【充值/提幣】中選擇【提幣記錄】中進行取消。</span></div></li></ul><div class="ace-line ace-line old-record-id-ZYycdWP3rooeKgx2Ek8uaE0hssd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-UuFMds05roxcY4xlAUWuKlBTsPU"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您已經收到確認提幣郵件或者簡訊後才發現自己未填或填寫了錯誤的 Memo 資訊，您可以複製提幣操作的 TxID 前往接收資產的平台進行諮詢幫忙找回資產。關於如何查找 TxID，您可以閱讀《<a href="https://www.mexc.com/zh-TW/learn/article/17827791515468">如何在 MEXC 查找 TxID</a>》進行了解。您也可以在線聯絡客服，協助您查詢相應的提幣 TxID 及相關資訊。</span></div><div class="ace-line ace-line old-record-id-OLzedIF3NosempxmjykuKSJlsLd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-Gj2ldii2loXbZ0x2RHouLqGnsCe"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>5. 一直提幣未到帳怎麼辦</strong></span></h2><div class="ace-line ace-line old-record-id-Orw2dG7FeoUs9zxjwDlu6SsHss0"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-CrzwdlvYAo3jn0x5VH8uQaJPsdd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您的提幣狀態顯示【處理中】，這是由於區塊鏈網路的性質以及可能存在的擁堵情況，轉帳可能會面臨一定的延遲，請您耐心等候即可。</span></div><div class="ace-line ace-line old-record-id-T4vudDGynoq8Wdx9A1nu2owMsnc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Yi38dCanHoCEDCx3U82u9Gixs8e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您的提幣狀態顯示【已完成】，但是在一段時間後您仍未收到轉帳的資產，請您耐心等待，直至區塊鏈網路上的確認數達到入帳方要求。您也可以從 MEXC 複製 TxID 聯絡資產入帳方平台客服，以便取得進一步幫助。</span></div><div class="ace-line ace-line old-record-id-Ee5ZdYYMHoLBOSxea3Muz5Cmswh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-RRYvdQKXFocGoAxEuVduHdaxsHh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您的提幣記錄申請超過 6 小時仍未生成 TxID，請您立即聯絡 MEXC 在線客服，並附上該筆提幣申請的截圖。我們將協助處理您的請求。</span></div><div class="ace-line ace-line old-record-id-Wl1tdl0jPo2nDdxLbl9ue4Hgsle"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-IpdudYERmokTsUxlAmfuQ8ZQs4b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如需了解更多提幣狀態，建議您閱讀《<a href="https://www.mexc.com/zh-TW/announcements/article/360020368251">提幣未到帳</a>》。</span></div><div class="ace-line ace-line old-record-id-RZ2zd8RHsoSRYCx8NGEubS5psXd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-VQNEdcCUZoBcfZxHqThuIppMs6c"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>6. 代幣激活</strong></span></h2><div class="ace-line ace-line old-record-id-HrtIdN2wEoz8qmxco6uuOqqGs2d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Pubid8YnsoCwGgxW7qxujhCAsmh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">由於區塊鏈網絡特性不同，部分主網代幣從平台向錢包轉帳時，需要現在錢包中激活該代幣才能轉帳成功，否則會失敗。當您在 MEXC 提幣代幣時，系統將會自動檢測該代幣地址是否激活。如未激活，您在提幣時會收到相應提示；同時您也可以透過區塊瀏覽器來檢視您的代幣地址是否激活。</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-DxuTdNUSXo5AUHxoTsxuK6KZsic"><div><a href="https://www.mexc.com/zh-TW/announcements/article/16062802356377" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何激活 HBAR 代幣地址</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-DW9yd6LU2oLyogxmI37umiJmssc"><div><a href="https://www.mexc.com/zh-TW/announcements/article/16064085309465" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何激活 XRP 代幣地址</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-SvghdaeQco9eUrxQzSyuuhaJsnb"><div><a href="https://www.mexc.com/zh-TW/announcements/article/16065935448985" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何激活 ALGO 代幣地址</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Jv3wdFaH2oZCZGxRLCvusQFyswb"><div><a href="https://www.mexc.com/zh-TW/announcements/article/16064877180057" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何激活 APTOS 代幣地址</a></div></li></ul><div class="ace-line ace-line old-record-id-O4GEdFswXo2JJQx1qixu47SUsPb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>
<div><h2 class="heading-2 ace-line old-record-id-QpSPdK5KzoeZ4fxygVpuCHHKs2b"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 提幣未到帳情況說明：</strong></span></h2><div class="ace-line ace-line old-record-id-HlwodKflWoDswFxGLLbuD77Oszd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LTKDdjocTo4XjbxjvJ7urwWesCf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">對於區塊鏈資產的提幣，整個過程可以分為三個環節：<strong>出帳方發起提幣</strong>、<strong>區塊鏈網路確認</strong>、<strong>入帳方接收</strong><strong>並</strong><strong>確認轉帳</strong>。</span></div><div class="ace-line ace-line old-record-id-M0nYdiY9IogQoUxdBh6ue4vCsHf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-AaDXdQV0GoqKSYxGTMhu7tldsih"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">第一步：出帳方發起提幣請求，將資產從原始帳戶轉出。</strong></div><div class="ace-line ace-line old-record-id-Dd2XdLb9Jo2ZiYxidWiuD4C3sCe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-QUUNdPvw2ordLbxnci7uvcpwsZk"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC 平台根據不同代幣和區塊情況，提幣請求通常會在 1-60 分鐘內生成一個唯一的交易標識符（TxID）。這代錶著 MEXC 已完成資產的轉移，並將其發送到區塊鏈網路中等待確認。</span></div><div class="ace-line ace-line old-record-id-XVEkdVsvcos7ZdxMmcrug5nOsQe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-MLGbdIm9foh2SHxfoiiuiHmeslf"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">第二步：區塊鏈網路進行確認。</strong></div><div class="ace-line ace-line old-record-id-Dyl8dAJAAonZ0Pxnpg0ubyuls3b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-UBH1d3ml5ocC5ExzXPxueoiTsWg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在這一環節中，區塊鏈網路的礦工節點會對交易進行驗證，並將其納入區塊鏈的交易歴史中。這個過程可能需要一定的時間，具體取決於網路擁堵情況、交易費用以及所使用的區塊鏈的特性。您可以點選 <a href="https://www.mexc.com/zh-TW/learn/article/how-to-find-txids-on-mexc/1">TxID</a> 未尾的「檢視」連結，打開相應的區塊鏈瀏覽器檢視該筆轉帳在區塊鏈上的確認狀態。</span></div><div class="ace-line ace-line old-record-id-OG9md359pole5lxHXNouPMxrszg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BtUadwGb9o53g2xM7oquJahSsZ8"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>第三步：入帳方接收</strong><strong>並</strong><strong>確認轉帳。</strong></span></div><div class="ace-line ace-line old-record-id-UTLhdpOs1oSGK3xlC8QuwEnRsYg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-WcVTd66zpo7hm8xQTXtu8Ufksub"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">區塊鏈網路確認交易之後，資產就會被轉入到目標帳戶中。您可以透過查詢區塊鏈瀏覽器或相關工具來驗證交易的確認數和詳細資訊。</span></div><div class="ace-line ace-line old-record-id-TocXd1KE0oZoOXxn8DEuPmt6sng"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-S4rhdwJtfoFFYXxDjXSuKbg0s57"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 提幣狀態及對應的解決辦法：</strong></span></h2><div class="ace-line ace-line old-record-id-LpcOdEnwAoidrCxOMlEuVhbBsRd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="167" /><col width="254" /><col width="420" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-NiY3df4wvoG7BRxlfYIuUzzPssh"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提幣狀態</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Z6OQdeLjvo8C1Sx3BL8ukzqysFf"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">狀態說明</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-J8Cnd0e5XoPoBoxKJ7huxdQrsuc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決辦法</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-QPDddRm1qozNXKxOImguhi17s8D"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">等待验证</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-Po2md0ZIKo6kRQxsXTSuSamAsUc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提幣申請已提交</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-ArxhdPV4voTcvox9FAuucLiYsyd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">该笔提幣需要您的二次確認，MEXC 已將確認連結發送至您的郵箱/手機簡訊，請前往獲取連結確認您提幣地址後四位，若您提幣地址包含 Memo，請輸入公共地址後四位。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-RapxdkXOXoXxQMx8Lv5u23WMsOv"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">審核中</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-CBWQdAbbwoDyZWx53hVuJpizsKo"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提幣申請正在審核</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-IamydIv6tooK5YxcMNCupMLPswb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您的提幣申請正在審核中，預計處理時效為 5-60 分鐘。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-QN07deU5voJ2xyxKhcFuvAmjs9g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">等待處理</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-JhvRd2eb2oF9DrxtMRiuAZuxsVb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提幣申請等待系統處理</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-Bt8odpO6xozYYmxLHFeuJyGxsff"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">若提幣長時間處於等待處理狀態，請再次檢查該筆提幣的通道是否正常開啟。 提幣關閉：提幣通道已關閉，請等待通道開啟後再次嘗試。</span></div><div class="ace-line ace-line old-record-id-I12YdrWebofHSnxvFmAusvfbsYf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提幣開啟：提幣未成功發出，請聯絡線上客服協助處理。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-I55NdcwnKoe23wxBVnFuHZuEsje"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">處理中</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-FcsIdmx32owLI0xLzEFuurx7s7c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提幣正在處理</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-LcKOdATFIol4vRxzw3yuTm78sFf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在提幣處理中，請耐心等待，若此狀態您需要取消提幣，請聯絡客服協助反饋。 <a href="https://www.mexc.com/zh-TW/announcements/article/17827791528659">如何取消提幣</a></span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-UQdKdgVNLoeAFlxCnvxuzqmnsQb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">等待區塊確認</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-WkLXdjGjKodyB2xC5eZuQtsBs6d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">區塊鏈上確認中</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-DkdNd7pcpoVk9oxRbuvuDHOcsHg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提幣已發出，请耐心等待區塊確認。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-VKEydXlsRoxW4yxrb94uN1aesdb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">等待打包</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-YZI9d4J4bozJCUxQppju5SvBsFf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">區塊鏈等待打包中</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-O1Nqdxddno0FXNxJIVLuxPISs3c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提幣已發出，请耐心等待區塊打包。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-FQE3dQC4rorJUIxNhIxuPQVvsch"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">已取消</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-XDerdlJDJoxInvxBfNIuCagxskc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提幣已取消</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-KiXWdO0D9ow92yxbjZnuzuy9sZe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提幣已取消，您可以重新發起提幣。 若非本人操作或對應資產被凍結，請聯絡客服協助。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-C5Y8d6mxdozeKCx63tquM7QWsyh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提幣成功</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-AcaYdyWOwoZmYexKBDdueR8ZsAf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提幣已完成</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-XcicdNbYPotukaxYE4fuvOWxsgh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您的資產已成功從 MEXC 發送至您的提幣地址，若未收到資產，請聯絡該地址接受平台協助查看。</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-Kke1d8m5MosrJ7xS0g3uYpt8ste"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-VwZBdS3zoosoCVxOxK2ub4GPsbh"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">溫馨提醒：</strong></div><div class="ace-line ace-line old-record-id-Z9itdzDzvofXUgxuBOpuEJuKsSb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-MpRydwbs1oksyCxoiSkupfSXsdh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）如狀態顯示【處理中】，這是由於區塊鏈網路的性質以及可能存在的擁堵情況，轉帳可能會面臨一定的延遲，請您耐心等候即可。</span></div><div class="ace-line ace-line old-record-id-EJ3VduOjJokZ7sxI7hbuUd93sJb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-F90QdSaP8onFMoxpNgMu0PUGsFd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）如果提幣狀態為【提幣成功】，但用戶未收到資產，建議用戶複製提幣 Txid 聯絡資產接收平台查詢。</span></div><div class="ace-line ace-line old-record-id-ZNEgdrcFIoW1LuxS6xRuV0zcs9b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-PwXddNDiQoVX9exmsjtuoUQWsGf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）如果在您的【資產】 -【資金記錄】 -【<a href="https://www.mexc.com/zh-TW/assets/record">提幣記錄</a>】中，該筆提幣申請經過 1 小時仍未生成 TxID，請您立即聯絡 MEXC 線上客服，並附上該筆提幣申請的截圖。我們將協助處理您的請求。</span></div></div>
<div><div class="ace-line ace-line old-record-id-A9O7dxY3GoYNQ7xaNmKuBd0fs2A"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">當您在 MEXC 平台發起提幣後，想要取消提幣：</span></div><div class="ace-line ace-line old-record-id-X1X7dIFP7oZqitxTugBuRfrRsMc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LUixdTzuQoUTWDxaqfluPRYHsfc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）如果您的提幣申請是剛發起，狀態為：<strong>等待驗證、審核中、等待處理</strong>等狀態，提幣頁面有【取消提幣】按鈕，你可點選自行取消。</span></div><div class="ace-line ace-line old-record-id-SXfVdS881oYkz5xgFNZuLZIvsjf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-FKpbd3X1goi5vnxlePPuK7nsscg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508081534254055bQUCA6Gi2q8m9.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-SS97dKLdHoJwyexLLOGugxSps4d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-QX4Nd1LwcolLK0xwnW0uf5drsxb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）如果您的提幣狀態為<strong>處理中</strong>，則提幣無法自行取消，需聯絡客服進行反饋。需要注意的是客服不保證 100% 可成功取消。</span></div><div class="ace-line ace-line old-record-id-Vp0DdY07XoJf4Rxv4xAuTiPJsQM"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-FnL3dyQHXoeZfLx7FAYurGVosAh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）如果您的提幣狀態為<strong>等待區塊確認、等待打包、提幣成功</strong>等狀態，則無法取消。由於區塊鏈地址的匿名性，我們無法找到對方，請透過其他方式尋找目標地址的所有者協商處理。</span></div><div class="ace-line ace-line old-record-id-RcZndQDeDo0VFDxYeYmua9r8s5v"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-QaPEdP3M1o18YlxONQcuATAcs9g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">關於在提幣過程中，不同的狀態以及對應的解決辦法，您可以閱讀《<a href="https://www.mexc.com/zh-TW/announcements/article/360020368251">提幣未到帳</a>》了解。</span></div><div class="ace-line ace-line old-record-id-Q8ovdoKUzoWyfIx69hcubVzmsCd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-KInndeLzOof5NZxcfuIudoTys9e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">更多推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-KpMPdYWbPolHj5xBPcAuNOG0sEb"><div><a href="https://www.mexc.com/zh-TW/learn/article/how-to-make-a-withdrawal-on-mexc-/1" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何在 MEXC 上提幣</a></div></li><li class="ace-line ace-line old-record-id-KWsedlLq6ot9yfxm539ugldAsmb"><div><a href="https://www.mexc.com/zh-TW/learn/article/how-to-set-withdrawal-settings/1" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何進行提幣設置</a></div></li><li class="ace-line ace-line old-record-id-JrYudsSqJo5B2xxQwv1uR0ZQs5g"><div><a href="https://www.mexc.com/zh-TW/learn/article/how-to-export-deposit-and-withdrawal-history/1" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何導出充提記錄</a></div></li></ul></div>
<div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">近期，數位資產在全球範圍受到更多關注，同時我們接到用戶反饋，有不法分子冒用 MEXC 名義開展詐騙行為。詐騙分子的主要手段包括：冒用 MEXC 客服、大客戶經理名義主動致電或添加用戶 Telegram 等社交媒體，透過修改個人簡介（bio）、帳戶顯示名稱（display name）、所在地（location）等資訊偽裝成 MEXC 官方人員，以此招攬用戶進入假冒社區，進行所謂的「帶單直播」，或誘導資產向指定地址轉入社區。</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">MEXC 在此嚴正聲明：</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1）官方帳號驗證標準：MEXC 官方僅透過用戶名稱（username）進行帳號驗證，個人簡介（bio）、帳戶顯示名稱（display name）、所在地（location）等其他資訊均不能作為官方驗證的依據。請用戶仔細甄別，謹防被騙。</span></span></div><div><br /></div><figure style="width:50%"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251107115847679AlnjEmyqZdR4KI.png" width="574" height="824" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">您可以使用 MEXC </span></span><a target="_blank" href="https://www.mexc.com/support/articles/4410387084057" rel="noopener noreferrer"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">官方驗證</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">，進行帳號分辨，確認是否為官方帳號。</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251107115857805TwSNm1YlFuTd9s.png" width="1082" height="738" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2）官方社群管道：</strong>社群資訊及加入途徑均應以 MEXC 官網公示為準。MEXC 官方從未組成「老師帶單」、「指導炒幣」類投資社群，凡是打著 MEXC 及 MEXC 投資炒幣等名義聯絡用戶的，皆可視為詐騙行為。</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">3）隱私保護承諾：</strong>MEXC 致力於保護用戶隱私，不會以任何形式向外界洩露任何用戶資訊，也不會以任何形式向用戶索要帳號密碼、簡訊及谷歌驗證碼等信息。請各位用戶警惕虛假宣傳，仔細甄別詐騙推銷，所有與 MEXC 相關的活動、社群訊息，務必以官網公告為準，以免造成資產損失。</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">如需幫助或有任何疑問，請點選首頁右下方的「線上客服」按鈕，輸入您的問題，或發電子郵件至官方客服郵箱：service@support.mexc.com</span></span></div><div><br /></div></div>
<div style="font-size:13px"><div style="font-size:13px"><br /><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px">加入MEXC代理計劃，成為我們的合作夥伴，共同推動區塊鏈技術與加密貨幣生態的蓬勃發展！成為代理後，您將獲得專屬資源、優質支持以及豐厚的返佣回報，助您輕鬆開拓收益新途徑。</span></span></div><div style="font-size:13px"><br /></div><div style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"><strong>MEXC代理的專屬優勢</strong></span></span></div><div style="font-size:13px"><br /></div><div style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"><strong>- 高比例返佣</strong></span></span><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"> — 獲得最高達70%的直客返佣，以及額外10%的子代理返佣，收益無限延伸；</span></span></div><div style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"><strong>- 激勵獎金</strong></span></span><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"> — 每月針對合資格代理提供額外獎金激勵，感謝您的付出與支持；</span></span></div><div style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"><strong>- 品牌合作機會</strong></span></span><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"> — 有機會參與MEXC的項目推薦與合作，助力更多優質項目上線；</span></span></div><div style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"><strong>- 專屬活動資源</strong></span></span><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"> — 獲得代理專屬活動邀請，盡享平台優先權益；</span></span></div><div style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"><strong>- 全方位支持</strong></span></span><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"> — 獲得專業客服7X24小時的實時支持，保障您的需求即時響應。</span></span></div><div style="font-size:13px"><br /></div><div style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"><strong>如何加入MEXC代理計劃？</strong></span></span></div><div style="font-size:13px"><br /></div><div style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px">我們提供簡單易行的申請流程，助您快速開啟代理之旅：</span></span></div><div style="font-size:13px"><br /></div><div style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"><strong>1. 從首頁選單進入</strong></span></span></div><div style="font-size:13px"><br /></div><div style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"> - 登錄MEXC官網，點擊首頁頂部的「更多」選單，然後選擇「代理計劃」。</span></span></div><div style="font-size:13px"><span style="color:rgb( 245 , 74 , 69 )"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"><strong> <img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250102165748906U91wl7HAfOINur.png" width="650" /></strong></span></span></span><br /></div><div style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"> - 進入代理站網頁并點擊【開通代理身份】。</span></span></div><div style="font-size:13px"><span style="color:rgb( 245 , 74 , 69 )"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"><strong> <img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2025010216574668958BfYVWId3FYBo.png" width="651" /></strong></span></span></span><br /></div><div style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"> - 右側將顯示申請表單。</span></span></div><div style="font-size:13px"><br /></div><div style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"><strong>2. 填寫申請表單</strong></span></span></div><div style="font-size:13px"><br /></div><div style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"> - 在申請表單中，請填寫您的姓名、MEXC UID（可在登錄後點擊右上角人像圖標查看）、準確的客戶經理名稱（如有），以及聯繫方式，確保信息準確完整。</span></span></div><div style="font-size:13px"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250102165746705CdioPeATl1ZVwr.png" width="402" /><br /></div><div style="font-size:13px"><br /></div><div style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"><strong>3. 完成提交</strong></span></span></div><div style="font-size:13px"><br /></div><ul><li><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px">確認所有信息無誤後，點擊“立即開通”完成申請。</span></span></li><li>我們將在三個工作天內完成審核，並透過郵件和站內信通知審核結果。</li><li><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'">提供準確的客戶經理名稱將有助於加快審核進度；若您暫時沒有客戶經理，成功申請成為代理後，我們將根據您所選的語言及您所在地，為您提供一名適合的專屬客戶經理。</span></li></ul><div style="font-size:13px"><br /></div><div style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px"><strong>聯繫我們</strong></span></span></div><div style="font-size:13px"><br /></div><div><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px">如有任何疑問，歡迎隨時聯繫MEXC客服團隊，我們提供7X24小時專業支援，確保您的需求得到即時響應。點擊 </span><span style="font-size:13px"><a href="https://affiliates.mexc.com/">[</a></span></span><a style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px">https://affiliates.mexc.com/</span></span></a><a style="font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><span style="font-size:13px">]</span></span></a><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji';font-size:13px"><span style="font-size:13px"> 獲取更多詳情，了解MEXC代理計劃的豐富內容，開啟您的收益新篇章！</span></span></div></div>
<div><h2 class="heading-2 ace-line old-record-id-KYB9dtN4lolsW6xkHsYuetcosHe"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 功能介紹</strong></span></h2><div class="ace-line ace-line old-record-id-J3HYdQwk9oBebFxQQuNuDmtFsAb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LHoMdcWb5oWpgJxmVuDuvwQOssI"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如您在註冊 MEXC 賬號時未填寫邀請碼，可自主通過【<a href="https://www.mexc.com/support/bind-inviter">自助綁定邀請人</a>】功能進行自助綁定。</span></div><div class="ace-line ace-line old-record-id-K8cLd5CCsoyZaDxBSuOuvNvDs8c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-A1IadYiCSoRXW8x8FtGu6h2esmh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 哪些情況可以自助綁定推薦人？</strong></span></h2><div class="ace-line ace-line old-record-id-QjmTd5YHyopX91xTzpPunAiIsFd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-TOw7dlNvioWSorxtQB5u8HzIsJd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）此功能僅適用於註冊 72 小時內的賬號進行推薦人綁定。</span></div><div class="ace-line ace-line old-record-id-AFyodHg0Aou3aPxkQ4Buti2rs4g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）僅主賬號之間可進行推薦人綁定，子賬號不支持此功能。</span></div><div class="ace-line ace-line old-record-id-UtTqd6fMyoyDPExgazWuHDYos1f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>溫馨提示</strong>：若系統提示「你的賬號暫不支持自助綁定推薦人，請聯繫在線客服人工綁定」，請及時聯繫客服協助處理。</span></div><div class="ace-line ace-line old-record-id-DAvGdOFgwokHrjxjtjcu2jTMsrh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-CCfbd5WTdoSKcfxOaZCuaQM3s7c"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. 填寫指南</strong></span></h2><div class="ace-line ace-line old-record-id-KswQdhFybozRZxx5BnTuDcgRsWe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-PFowdDGeoo1TR8x1mC0u7PjNsth"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）在<a href="https://www.mexc.com/zh-TW/support">幫助中心</a>頁面，點擊進入【<a href="https://www.mexc.com/support/bind-inviter">自助綁定邀請人</a>】頁面後，您可通過填寫邀請碼或邀請人 UID 進行綁定。</span></div><div class="ace-line ace-line old-record-id-K8LSdTvMCoiAEqxEzc9uvVtksth"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-R8eVd5kEDoSyeUxCaRpuvJ6Isih"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250730143128434vtJy1JQGsykvLm.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-BgMndQ47No3dVbx2JJzuh796sqh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ZVMEdQ9cJoBLvgxod6PuLd6Psyb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您輸入的邀請碼或 UID 不存在，系統將提示「<strong>該推薦人用戶不存在，請重新輸入</strong>」。</span></div><div class="ace-line ace-line old-record-id-GCNRdaA1WowY83x9BQGuABylsPd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請您與邀請人確認信息，並確保在賬戶註冊 72 小時內完成填寫。</span></div><div class="ace-line ace-line old-record-id-KBdmdlmSRoJLTqxhkIGuhkTzsgd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-IUv4dMaPJowwLBxKoZVuUL6TsPe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202507301431281815Noi2WaFBMxf1k.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:500px" /></div><div class="ace-line ace-line old-record-id-VRFUdC1XRoH6EwxshbDujOrEs5g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-EiOhdwvSho3Qu7xT6czuxxeashd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果邀請人註冊時間晚於您本人，根據平台邀請關係規則，僅支持邀請人在先、被邀請人在後的綁定情形，因此系統將無法綁定此邀請關係。</span></div><div class="ace-line ace-line old-record-id-TuUWdj2J8odcdoxtYliuVkL3sGh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-FfBwdOeIRodrgBxjO3MuVmvBsFe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250730143128639a9uKmmYRnRV5f0.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:500px" /></div><div class="ace-line ace-line old-record-id-ABQ1dw3CooJ4noxFZYwuRQZdsCd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-O5hedqFHRoUhD8xRWN1uSgrIsJh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您的賬戶與邀請人身份信息一致，也將無法建立邀請關係。</span></div><div class="ace-line ace-line old-record-id-Mhi6dkfRZojRnIxEBFUum4crsEg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-NdYad5ljOo43RhxAWiouOGmpsUc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250730143128641c1KQAK5lNGUZI4.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:500px" /></div><div class="ace-line ace-line old-record-id-MbIMdH7DRoeaL0xV2vYu9JdysLg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DuipdzSnMoSu5Yx2VHWuwun1sJd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）點擊【確認綁定】，系統將自動完成操作。</span></div><div class="ace-line ace-line old-record-id-MCZxdSzsOoS8cwxaC0juvPeIsLf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GL68dbCd3oP0vVxeayZup3RhsUd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請注意，該操作將為您的賬號綁定邀請人，而非您邀請的好友。該綁定操作不可撤銷且無法修改，請謹慎操作。</span></div><div class="ace-line ace-line old-record-id-SZOod3cQ1oTL8cxQqkgu6lCJsv3"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-HVnFdf4r9oelnyx6NtjuB0BJsub"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202507301431290441X8cqBWylxm0Pf.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-DcXndbpowoPNjmxEHscuQFijs3b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-OnjldWWo8o6v7dxRa1SuFFk6sKh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）綁定完成後，您可前往【<a href="https://www.mexc.com/zh-TW/invite">邀請好友</a>】-【我的推薦人】查看推薦人信息。</span></div><div class="ace-line ace-line old-record-id-VaErdM7bRoUzWnxCgPDuBoQ2sDj"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-WPOqdBcLMoCbi0xMPdGuGl42sRf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250730143129146tvmmyMlTPsJ9Ts.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-VWZ6dqMWloTtZ5x1W4Ou6JEmsag"><br /></div></div>