<div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-QZKGdZooeoDJRDxLBozu8fSOsMh"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032#:~:text=App%20%E7%AB%AF-,1.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E5%80%8B%E4%BA%BA%E9%AB%98%E7%B4%9A%E8%BA%AB%E5%88%86%E8%AA%8D%E8%AD%89%EF%BC%9AWeb,-%E9%96%8B%E5%95%9F%E4%B8%A6%E7%99%BB%E5%85%A5">Web 端</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-S4SCdFDaqoeYYWxh9grulLqXsLb"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032#:~:text=%E6%82%A8%E8%80%90%E5%BF%83%E7%AD%89%E5%BE%85%E3%80%82-,2.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E5%80%8B%E4%BA%BA%E9%AB%98%E7%B4%9A%E8%BA%AB%E5%88%86%E8%AA%8D%E8%AD%89%EF%BC%9AApp,-1%EF%BC%89%E9%96%8B%E5%95%9F%E4%B8%A6">App 端</a></span></div></li></ul><div class="ace-line ace-line old-record-id-FgnsdiKzFos9lOxx1zcu6cBGsCh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-HAJZdBZ8BoCo29x0mRaufdXksgb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 如何完成個人高級身分認證：Web</strong></span></h2><div class="ace-line ace-line old-record-id-CA9BdKynGoWp9Wx1yEBuz8cLsAb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-IVJDdWiW9ouVStxgoKzuogeus2b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">開啟並登入 MEXC<a href="https://www.mexc.com/zh-MY/"> 官網</a>，在導覽列【個人頭像】中點選【身分認證】進入<span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/zh-TW/user/id-auth">個人身分認證</a></span>頁面，在【高級認證】中點選【在網頁認證】按鈕。</span></div><div class="ace-line ace-line old-record-id-ACGades1YondQGxM9OGuUhYasvg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-J95BdJZ7IozjRyxHZj0uJtxVsXg" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212134530BkZaY3TF6LS6bk.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-LqoudAoDTofxZZxzEPSuLjKWscd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-QTsbdrSdFonPCYxaS1YuE4Kds0g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在高級認證頁面，您需要完成<strong>身分證明檔案</strong>提交和<strong>人臉自拍</strong>識別驗證兩個步驟。</span></div><div class="ace-line ace-line old-record-id-GNyDdLeqTogaZcxAQ5OuWTq3szb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-XXrxdmsU4oMXr9xkbXTum3dnsMe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">為確保認證順利進行，建議您事先準備好有效身分證件，選擇光線充足的環境，然後點選【開始認證】進入驗證流程。</span></div><div class="ace-line ace-line old-record-id-XFIOdBFpJo0dF2xmyiau2pbrs1e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-J6Gyd6wNnoAp4TxwPiYuFl5ksEb" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212133928oO9siKgQ4bKLsP.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-SLE5dNBQ9oX6QhxSUqgu1k8Ns3g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-P5YFdTxdgoF4rhxaoYJuOvcTsgc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在高級認證頁面，請依照下列步驟完成驗證：</span></div><div class="ace-line ace-line old-record-id-NNbYdLXlOoXHq5xDihNuYho8s7b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GblgduVERodfZ6xHAq4uJojgsge"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>選擇證件資訊：</strong>根據您的身分證件選擇對應的【國家/地區（請選擇證件的簽發國家）】和【證件類型】。</span></div><div class="ace-line ace-line old-record-id-WkQKdVrkhoTSt6x1RAhufJmOsvd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-CWhsd3CbYoADLYxXyLUugjlasbh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>上傳證件照片：</strong>拍攝或上傳您的【證件照片】正反面照片。為確保審核順利通過，請注意照片需清晰完整，四角無遮蔽或缺失。您可選擇直接拍攝或從本地相簿中選擇已有照片。</span></div><div class="ace-line ace-line old-record-id-QxxidKtDnoVrEQxbUg3u5KeNsze"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Zo3ydBpVvop90axK8MmuikdKsYd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">確認資訊無誤後，點選【繼續】進入人臉自拍辨識驗證。</span></div><div class="ace-line ace-line old-record-id-DcOEdLtP7oNvGYxG1T0u9x9zsGc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ODBzdkQY2ozNxEx47ajuvGhcsGf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">溫馨提示：高級認證的證件資訊選擇將根據您的初級認證狀態而有所不同。</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-CYOrd9zhYoIQbjxXsGcujT0Uste"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您未完成初級認證，則需要重新選擇【國家/地區（請選擇證件的簽發國家）】和【證件類型】。</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Q8wEdukG8oel5ex8ddiu4vIMslb"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您已完成初級認證，系統將自動沿用之前的初級認證資訊，您只需選擇【證件類型】即可。</span></div></li></ul><div style="text-align:center" class="image-uploaded gallery old-record-id-WXjCdREMfoi6ALxzGqquN4wxspb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212134336KpPhOJLmhY6XYW.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-AWFndeHX4ouCdCxDlMSucX0XsLs"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-WR8rdvm0AoKa7wxhwBJuDOmUsUb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">勾選隱私權聲明後，點選【繼續】。<br /><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-LLMVdETE3oUXCzxdxqiuFAT0sMd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212134096Xa05Ol23nDeCSM.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-LQvHdlmqhokAJ6x3C0Guv271sWc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-I0rwdNXjdo0FRXx1xV3uzFDqsng"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請允許應用程式存取您的攝影機權限以進行人臉辨識驗證，授權完成後點選【繼續】進入下一步。</span></div><div class="ace-line ace-line old-record-id-EuA2dFl7voh7H6xAbmGuIBCvswg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-TsvbdqP8bop1bQxBlz4uitius3d" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212134195JREQx4IjotIz9p.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-Palodk2gqo3lXoxuA4YuovqNsft"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-B1SjdWtfVoxJUjxDZNcua5iXshh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用設備攝影機依照頁面操作指示完成人臉辨識驗證，完成高級認證操作。</span></div><div class="ace-line ace-line old-record-id-AHTCdBcalorCRzxY63suqewYsmg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GzZVdUuk1oERwvxdbXauKMy5sYc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在進行人臉辨識拍攝過程中，請您選擇光線良好的地方，並保持畫面清晰可見，否則可能會認證失敗。</span></div><div class="ace-line ace-line old-record-id-XGlId81QqolCNtxvFqFuevRvs4d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-WQCGdzhFQoqJWmxj632uWMCjsbb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">高級認證將在 24 小時內完成審核並返回認證結果，請您耐心等待。</span></div><div class="ace-line ace-line old-record-id-TXSxdVz81ouR3YxSSrvuu0Qpsyd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-WQm9d5vcRonAWwx3zrdunwGbs9A" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212135030Xs6OsZpSndc6VK.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-KAdadqAfVoCTOBxFVJIuhma4sqk"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-RqwGdZdpzohPxhxiEdnuPASDsKh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 如何完成個人高級身分認證：App</strong></span></h2><div class="ace-line ace-line old-record-id-XnLsdnVfPom1zfxANheufqSNscd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-YxHPd1WbVo3QMXxWXPTu9DP0spd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）開啟並登入 MEXC App，點選【個人頭像】。</span></div><div class="ace-line ace-line old-record-id-LamndTF8Ho1XBhx8iqduXVoLs6b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BNQCdIgc6oBSeqxQtM3uJq0CsNc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）點選頂部暱稱旁邊的【去認證】按鈕進入個人認證頁面。</span></div><div class="ace-line ace-line old-record-id-YTFbdvXmPofteuxRlT4uHobwsRf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GDEbdWOVCojr4xxSbDbuXlh7sah"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）在個人認證頁面高級認證中，點選【去認證】。</span></div><div class="ace-line ace-line old-record-id-IC7XdIEC4okRSIx2bqIuPW4ssIh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-NyGGd1FVMo5SAPx4HHBu9OstsQf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）高級認證需要完成<strong>身分證明文件</strong>提交和<strong>人臉自拍</strong>識別驗證兩個步驟。</span></div><div class="ace-line ace-line old-record-id-ZqPwdycZyooORix6TeVuKMAkssh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KXB4d7BAhooz1Ix8GbJurn2Ms1e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">為確保認證順利進行，建議您事先準備好有效身分證件，選擇光線充足的環境，然後點選【開始認證】進入驗證流程。</span></div><div class="ace-line ace-line old-record-id-GYoQdsUHUoT5cNxw6hsuQOmCskb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-JXpedaZn1ovM7RxNK8pu1tr9spf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）選擇您要認證使用的【證件簽發國家/地區】和【證件類型】後，點選【下一步】。</span></div><div class="ace-line ace-line old-record-id-GAD6ddHzdo3aujxsLjnuTCCmsbc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-L2lzdfXF9o58JPx4IJ9uzHzmsah"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6）拍攝或上傳您的【證件照片】正反面照片。為確保審核順利通過，請注意照片需清晰完整，四角無遮蔽或缺失。您可選擇直接拍攝或從本地相簿中選擇已有照片。</span></div><div class="ace-line ace-line old-record-id-Yae6dNcG4oTpHAxCGrbuBWllsJg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GYzSdPSZFoStPaxu4GBucKN8sSe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">確認訊息無誤後，點選【繼續】進入人臉自拍辨識驗證。</span></div><div class="ace-line ace-line old-record-id-M0VAdgIC3oynGfxU1cxuDk7Usws"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DaiCdZj5Joce8HxekRFuU1lUsHc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">溫馨提示：高級認證的證件資訊選擇將根據您的初級認證狀態而有所不同。</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-C9asdPaoxol8i8xMOqVuIORNsOg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您未完成初級認證，則需要重新選擇【國家/地區（請選擇證件的簽發國家）】和【證件類型】。</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-VibAdKbArozFhExWz4guY0Aiszd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您已完成初級認證，系統將自動沿用之前的初級認證資訊，您只需選擇【證件類型】即可。</span></div></li></ul><div class="ace-line ace-line old-record-id-SUtYdw9Wxo6V7bxtJbTu0ZGnsee"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-A0fud330DoJL9bxxeDQuY2w9sRh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212134639blwYw4l6sYk3nd.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-VQJmdzud7osCcaxQtc9uBGzFsae"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BXn5db13eoQ3n9x14GSuhu0Ms8f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">7）選擇您的所在地。</span></div><div class="ace-line ace-line old-record-id-QGxadMqcFoDzdHxyCKLu3ODNsq0"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KwTXdU9JmombbAxoFrvuduoisEd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">8）身分認證完成後，點選【繼續】進行人臉自拍認證。</span></div><div class="ace-line ace-line old-record-id-YFwTdFNXroNb3JxnzmMuQitRsih"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BBWpdso6qoqjiCxWxmxu0bsjsnd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">9）使用設備攝影機依照頁面操作指示完成人臉辨識驗證，完成高級認證操作。</span></div><div class="ace-line ace-line old-record-id-SLlpd5ovqocJ0Ex7UVDuQJM1sCb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-D7nmd2diSoZcfRxnrWYuvEm7sic"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在進行人臉辨識拍攝過程中，請您選擇光線良好的地方，並保持畫面清晰可見，否則可能會認證失敗。</span></div><div class="ace-line ace-line old-record-id-VjgTdDlixoadCExV8ZWuPxMLsYf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KddIdR8JFoBTPoxuvGRuNl2Ksrh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">高級認證將在 24 小時內完成審核並返回認證結果，請您耐心等待。</span></div><div class="ace-line ace-line old-record-id-MRCgdrSeJoEDxwxe6VjuKpt2s3b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-HhOfdOs4doEbfFxqpoFu7qdHsTh" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508272121345035krnKJI13OFeTP.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-XLnVdD9GOojhwIx35QQuOps6sGd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-Ep3idLjslonquHx1xvNuc9V8sze"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-N7ZzdDsm1ob6fSxaPsFuy5RVsNg"><div><span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/zh-MY/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Mrr1dovV8oEYFCxKN0ounXEmsxb"><div><span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/announcements/article/17827791529664" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 認證過程中常見問題</a></span></div></li></ul><div class="ace-line ace-line old-record-id-FT6Udl8sNoWynyx6Ew0u1tJXsKW"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>
<div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Bqlpd0RfAo4CZAxm8bYuxLoGsdh"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718#:~:text=App%20%E7%AB%AF-,1.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E5%80%8B%E4%BA%BA%E5%88%9D%E7%B4%9A%E8%BA%AB%E5%88%86%E8%AA%8D%E8%AD%89%EF%BC%9AWeb,-%E9%96%8B%E5%95%9F%E4%B8%A6%E7%99%BB%E5%85%A5">Web 端</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-R7HsdxvTcoWT9sxdnOlux8wXsic"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718#:~:text=%E8%AB%8B%E8%80%90%E5%BF%83%E7%AD%89%E5%BE%85%E3%80%82-,2.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E5%80%8B%E4%BA%BA%E5%88%9D%E7%B4%9A%E8%BA%AB%E5%88%86%E8%AA%8D%E8%AD%89%EF%BC%9AApp,-1%EF%BC%89%E9%96%8B%E5%95%9F%E4%B8%A6">App 端</a></span></div></li></ul><div class="ace-line ace-line old-record-id-YxrrdO8EsoN4HbxuQ02uMAlaskb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-FRZcdqWOUoLpfJxKzatuXUwesdh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 如何完成個人初級身分認證：Web</strong></span></h2><div class="ace-line ace-line old-record-id-GRkCddpmCoCxJ4xRh7buBkqLsTe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-PftBd79viooHlWxTxRJuUT6ysmb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">開啟並登入 MEXC<a href="https://www.mexc.com/zh-TW/"> 官網</a>，在導覽列【個人頭像】中點選【身分認證】進入<span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/zh-TW/user/id-auth">個人身分認證</a></span>頁面，在【初級認證】中點選【在網頁認證】按鈕。</span></div><div class="ace-line ace-line old-record-id-LchGdiOLpoAlgtxR4SRuqzVKsyf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-EO6mdj83xowpmixMZakubvR0slb" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204810760uvCIo05ow3NEru.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-Oe2Jd31gPo2xpJxMVjAuryXtsPd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-EzYIdik7EolOqnx6ZvhuEFjRsws"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在初級認證頁面，請按以下步驟完成身分認證：</span></div><div class="ace-line ace-line old-record-id-PB9Pde7Cvodw3qxHOitumCTfszc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-CAoRdRsH5oGqgixt5flu86Gis3e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>選擇證件資訊：</strong>根據您的身分證件選擇對應的【國家/地區（請選擇證件的簽發國家）】和【證件類型】。</span></div><div class="ace-line ace-line old-record-id-AdYQdpyqNo3Ok0xbQbvu5lr6sVd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-R7UJdmrOao9qHSxr4nOu1zM9sAc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>上傳證件照片：</strong>拍攝或上傳您的【證件照片】正反面照片。為確保審核順利通過，請注意照片需清晰完整，四角無遮蔽或缺失。您可選擇直接拍攝或從本地相簿中選擇已有照片。</span></div><div class="ace-line ace-line old-record-id-F3cUdCvOaoO521xEQkzu54Blsgf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-XswfdlfGRo5QCDxFoidullzps7e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>提交審核：</strong>確認資料無誤後，點選【提交審核】完成申請。系統將在 24 小時內完成審核並返回認證結果，請耐心等待。</span></div><div class="ace-line ace-line old-record-id-AVyidOLCdovEHSxOkahufurksKg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-SokUdpxgSoCxWpxlHeRuKi3Nsig"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204810593d0qVE2eCSf9cBW.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><h2 class="heading-2 ace-line old-record-id-TNrVdz4RGoxTNGx8fHEuEqXmsxf"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong><br />2. 如何完成個人初級身分認證：App</strong></span></h2><div class="ace-line ace-line old-record-id-VQfrdUHlloLLdlxgtUuuccN1smg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Tu6idLpPzoZyIzxhkYzuiKyisLf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）開啟並登入 MEXC App，點選【個人頭像】。</span></div><div class="ace-line ace-line old-record-id-GB80dDNcQoQjwFx5nG0ufZeWslc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-NH9ZdchYzoJrgZxknX8ulPJ2sqb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）點選頂部暱稱旁邊的【去認證】按鈕進入個人認證頁面。</span></div><div class="ace-line ace-line old-record-id-Shqnd1f6wo3Ag0xR4iDuE62msQg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GpWodllXboIwBTxY6vHuiwuTsrg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）在個人認證頁面初級認證中，點選【去認證】。</span></div><div class="ace-line ace-line old-record-id-IC6Ld5LTEoihgkxRVsyuTomCsV2"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-S7oNdBlRtoZka3xeD7tuaHtrsWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）選擇您要認證使用的【證件簽發國家/地區】和【證件類型】後，點選【下一步】。</span></div><div class="ace-line ace-line old-record-id-BRI4dyzJRohPbvxHHqFuxtLssBd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Bx01dfhTNoabz0xQapWuz04jsXc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）拍攝或上傳您的【證件照片】正反面照片。為確保審核順利通過，請注意照片需清晰完整，四角無遮蔽或缺失。您可選擇直接拍攝或從本地相簿中選擇已有照片。</span></div><div class="ace-line ace-line old-record-id-FVn5daFbvoUpSZxZiYhuZHVlsGg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DWzYddat3ond8kxorweuKuvmsoh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">確認資料無誤後，點選【提交】完成申請。系統將在 24 小時內完成審核並返回認證結果，請耐心等待。<br /><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Dzz0dkjD1oygWTxjBknuZbQ3soe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204810909AKnMG9yYl4YYRK.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-K6Cvd9bMso7LUrxfUNcuMuO9sqd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GKp2dCC8woccRLxJsUXuRGfVs6d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">溫馨提示，您也可跳過初級認證直接進行高級認證。</span></div><div class="ace-line ace-line old-record-id-ZONfd6715okLdLxXzmiut8SvsVf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-VEMBdSgp7org7QxKb7QuODu5ssg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-P3ysd3Bnso6shfxiVP4uBEW5spf"><div><span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/zh-MY/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-RQm2d7KaMoUwKpxXXKYuF0yFsRd"><div><span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/announcements/article/17827791529664" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 認證過程中常見問題</a></span></div></li></ul><div class="ace-line ace-line old-record-id-B1vwduWO4oyeJZx8uLsuwEW7sMf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div></div>
<div><h2 class="heading-2 ace-line old-record-id-CbYQdiJqqoaqQMxRS9Euydads1f"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 為什麼要進行個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-VAhHdUYcHoV5Q6x3KmkuTJc4spe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-YMPtdmHFEogiFmxzQoHu5NBUsT3"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC （Know Your Customer) 即身分認證。透過實名認證後，平台可以了解帳戶的實際控制人及交易的實際收益人以加強審查，用於預防腐敗、反洗錢等目的。</span></div><div class="ace-line ace-line old-record-id-E0HvdRlH5oz7ixxbeM9uZVZNsBu"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-TwJ6dtxYiofr0RxXpmtucvc2s9U"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">更多內容歡迎您閱讀《<a href="https://www.mexc.com/zh-TW/announcements/article/17827791519717">為什麼要進行身分認證</a>》。</span></div><div class="ace-line ace-line old-record-id-Inr1dC2ECoySqLx4ZDuuvhgbsdh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-WEiOdWsKfonEHrxy9L0ukv4msme"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. MEXC 不同認證等級帳號權益</strong></span></h2><div class="ace-line ace-line old-record-id-W02idXDYeo6J0fxlg74uKzzHs6c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="201" /><col width="201" /><col width="201" /><col width="201" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-GaeHdNVerouv4cx84kjuaoYOsDg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">認證等級</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-BjSTdeNloodMw0xDXMiuFoIesHd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">未認證</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-IIy0dKIgponcMWx3mgGuEnuZsVg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級認證</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-OAeidsUDYoQ23exW2kqu57FbsPc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">高級認證</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Y9O8dHyXgoNDLNxKJgzuU6bDsfd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密貨幣充值</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-NunxdjGb9o1VoyxFtEhu3Fhpsrd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">無限額</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-FFzrdaSSyoggzsxr4Uwuyij9sVb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">無限額</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Sy4JdqFTaotSnqxWCLEuKcozsJd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">無限額</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Iswkd0zfvogiWyxoEPPu0u6psLS"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密貨幣提現</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-EzrVdANYGokCvuxtPfmuffALsHe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">10 BTC/每日</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Z15NdTYV4otaNJx5Y63uDQ0hsdf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">80 BTC/每日</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Ui04dDTI5oIFrTxBnhiuRw5LsR6"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">200 BTC/每日</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PXsTdRp9EoUoLYxk51MuCaQWs7c"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">法幣交易</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-FziDdFFWso5HxgxwGT8uKGzcsTf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">❌</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-HCqldlcHYoiO4VxzgI0uvHRXshh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">❌</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Bqrudqmo9oB68oxBJoVuLPTmsUd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">20,000 USD/每日</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-QYOodvHsjomfsMxQk42u92yDsYg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">現貨/合約交易</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Ojs0dZeLUoGHIgxV48RukNnWsqb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-STxDd5Y8PoJYvpxqKdtudsUFsVf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PpNCd2U1aoGJm4xrgssupQGOswc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Hn7ydXAHvoZVcPxMDd7u3mgpslg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">平台活動</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-A5mjdaqrSoEhEsx3iWCu3L7lsQb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Bt0GdhlrDo8gyKxkuOVu1LG1suQ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-JcabdVSsuoGVKGxZ0uiugMm2sde"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-SttvdhsxAoZOUbxYG87u7nprsKb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-YaUId5xIqocFAGxFGXsua6sKsgd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. 我可以使用哪些證件完成個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-X7l8dzZpLoYUnrxLIgIuWUTtsEg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Nf6OdZUX6ohzbKx1ELyu6jDIsNc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 證件類型：身分證、護照、駕照、居留證等。相關資訊提交後，平台會進行認證審核。更多詳細內容，您可以閱讀《<a href="https://www.mexc.com/zh-TW/announcements/article/17827791519719">我可以使用哪些證件完成實名認證</a>》了解。</span></div><div class="ace-line ace-line old-record-id-Vvdmd4MaLoECwixq0cfufzUWsng"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-WUZmdVYpgo6L6WxNtIRueGw2sHd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>4. 如何完成個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-QCLJdtAhcoDUxWxEl8ququWGs7c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LOusdUq0DoaCyPxYI6Just8Cs0b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您可以在<a href="https://www.mexc.com/zh-TW/user/id-auth">個人身分認證</a>頁面，根據頁面提示進行操作，完成個人身分認證。詳細教程請參考：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-HvmpdslEAoljBzx6NI4ukXtzsFd"><div><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-TM0Edw24PopU5mxyfU0uT1bnswf"><div><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></div></li></ul><div class="ace-line ace-line old-record-id-Z7FSdEIzDoPNLExZ25CuH6DHscd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-EsYNdA8nHok1oUxk4rcubuemsWz"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>5. 如何查看個人身分認證結果</strong></span></h2><div class="ace-line ace-line old-record-id-LfZedrmTloULAkxQiJtu0KVhsBJ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DdDxdCNcNoWgcgxbC4NuMnp5sdc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">當您的個人身分認證提交後，MEXC 將會透過電子郵件發送個人身分認證結果。 您可以透過註冊 MEXC 帳戶的電子郵箱中查看審核未通過的原因。</span></div><div class="ace-line ace-line old-record-id-JhYPdlyWyoPUc6xBb2ruOW5Os5u"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Cy2fdj0t3ouHkZxjcpJusqPFsgc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250825165557104pPZ1Mr5nkiB51p.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-C2y1dR72Moh6imxjTKUu1qrnsJe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-NHQkdB31yoh5t8xn6txumrIssgb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">或者您也可以直接訪問<a href="https://www.mexc.com/zh-TW/user/id-auth">身分認證</a>頁面，查看個人身分認證結果。</span></div><div class="ace-line ace-line old-record-id-AC1RdqwB9oZSt6xEuZ5uVD3EsSc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-EHhPdafNKoRebRxSrUEuUyeVsCi"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250825165557940qb4kK2tubs8pIh.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-D0tUdBTBoof4YJxrKvEuVijaspg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-PiUNdHBZIo9RXFx7Sl7ursiNsVg"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>6. 身分認證常見失敗常見原因和解決方法</strong></span></h2><div class="ace-line ace-line old-record-id-AGd3d9Zebo4DKyxCw2QuV8qXs4g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="100" /><col width="205" /><col width="245" /><col width="270" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-HggkdKEkkoZQRyxyfHsuAsdgszd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">序號</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-TVDWd1yBGoxrDcxGaqyu8yojs8c"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">常見失敗原因</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-CYwBd2dzFo7ybmxdIOHuK4KSsvc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">可能的原因 / 描述</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-S32ndIrAMoeB4pxOEDRuEErksOd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決方案</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-MwxLdLf2WoD7wwxIeF8uNNMHsxe"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1</strong></div><div style="text-align:center" class="ace-line ace-line old-record-id-QAUXdmqQEoCaNcxGkwHuBMc8s0c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-J5FmddlvooGPrzxsiTxuCmfhsfd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件資訊無效或不完整，請確保您的全名或人像照片等資訊清晰可見，或提交其他類型證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-OiWkdDWaaoEeYQxqjH9uGwW9sD7"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件照片模糊或部分資訊無法識別，導致系統無法驗證。 證件屬於 MEXC 平台不支持類型。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-MFNidEujBoBlQ3x78okuOEljsuh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請確保證件照片清晰可見，尤其是姓名和人像等關鍵資訊，或重新拍攝上傳其他有效證件。</span></div><div class="ace-line ace-line old-record-id-T747d76SEoNKwQxxUh3upm1ksWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC 僅支持以下證件類型：<strong>身分證、護照、駕照、居留證。</strong></span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-O5JxdQoQsohXhHxh54FukKOGsE2"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2</strong></div><div style="text-align:center" class="ace-line ace-line old-record-id-ItwEd8ooYohgboxApVnud3V5s3b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-QWEodBn8ko4R6nxdfLiuTICMs4c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">此證件可認證的帳號數量已達上限，請更換其他證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-LlR5dbsVsoDxsexsxZVu7NbqsOg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">該證件已用於多個帳戶，超過平台允許的帳號綁定數量。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HOsEdLAIXoM3WUxOzgTu9IMasVg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交未綁定過其他帳戶的新證件，或使用其他類型的有效證件。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-XXh7dHGXeoqn7cxHLeZuiIpVscd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-PoNTdmpQ4oLHSFxOv1Iu9SyXspd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件過期，請提交其他類型證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HtUWdXufdoOKjNxFIBIuAcxtsFg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交的證件已過有效期，不再被系統視為有效。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-BZe8dIqtmou1f7x2OTCuMrRUsje"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請上傳一份在有效期內的證件，確保系統能通過認證。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-UGYzdMHFHoVZ0xxMilZu4FRusUb"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-P2o8dMIVpoTlPux09LNuRg4HsKe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">不支持拍攝屏幕/複印件，請提交證件原件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HbTBdTDI1oVnVTxHsCCummWos5b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">上傳的證件為屏幕截圖或複印件，而非證件原件的清晰照片。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-XctvdnPP6oFmKBxfOlZuThnMsod"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請確保上傳的是證件原件的清晰照片，不支持屏幕截圖或複印件。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-P7S1dmvMjoLtjrxUsAXuJMj2sfg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-R6ScdGt6Wor4yfxaemku0i43sPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件資訊顯示不完整。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-BzI0ddRwFoF9OQx1SWLu3stOsCd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件照片中關鍵資訊（如姓名、證件號碼）未全部顯示，系統無法完整識別。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-M0oRd6imgoqZHlxMlhJuSmYPsRb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請重新拍攝並上傳完整的證件照片，確保所有必要資訊均可見。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-CrCjdTfoRoL1cixarOjuOzfEsAg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-X6SkdBT4EouBaTxNbutuA7LCsPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級身分認證與高級身分認證資訊不一致。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-Q4Bvd80njosbWsxrJecubZXOsdg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級和高級認證中的資訊不符，導致系統驗證失敗。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-CLgOdueyBoqfX2xRCNru6JPdsVh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">核對並確保初級和高級認證中的資訊一致。</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-VYnfdeGYnoxAXSx2isNuItOOswf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-Eksnd7FpBoauXlxqSJgunLWesHe"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>7. 為什麼身分認證時無法上傳照片</strong></span></h2><div class="ace-line ace-line old-record-id-QRM5d1fFvo1eFKxzAhxusBhUsVh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-MYGJdrbf2o2xn7xgNdcufljSsNe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在提交身分認證時出現無法上傳照片或者是提示錯誤資訊的情況，您可以參照以下幾點進行核實：</span></div><div class="ace-line ace-line old-record-id-VqVfd0risox9dNxW4J0uNx6Ys5g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Ipi4duokoowGMKxJibnuRMlJsWg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）圖片格式必須為：JPG、JPEG、PNG。</span></div><div class="ace-line ace-line old-record-id-MPPpdBeVSork2Sxvditux2YNsgf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）圖片內存大小必須小於 5 MB。</span></div><div class="ace-line ace-line old-record-id-UHNIdTZA1o4eRlxmyspu4iWOscf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）有效證件必須是您本人的身分證、護照、駕照或居留證原件。 </span></div><div class="ace-line ace-line old-record-id-VXcvdwSGEofDX8xGRV3uhV9zsQc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）您的有效證件必須是非限制交易國家的公民證件。詳情您可以參考 MEXC <a href="https://www.mexc.com/zh-TW/terms">用戶協議</a>。</span></div><div class="ace-line ace-line old-record-id-RHGXdJvneolNILxYispuhmYas4q"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-WqlSdGfLfomMf4xCqr1uIExusac"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）如果您提交的申請資訊均符合以上幾點要求，但依舊無法完成實名認證，可能是由於網路連接出現了暫時的問題，建議您按照以下方法重新提交實名認證申請。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-ZD8QdM17yo3mraxecuruzdcRstd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">稍等一段時間後再重新提交申請。</span></div></li><li class="ace-line ace-line old-record-id-PmDedlyP5oKtv5xt2pyuB20msHh"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">清理瀏覽器及終端緩存。</span></div></li><li class="ace-line ace-line old-record-id-Jbaode6DvoBoD6xTUm7uZ1FysBc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用 Web/App 端提交申請。</span></div></li><li class="ace-line ace-line old-record-id-YTwbdGLlzoewQnxuCkTuy5Xlsve"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用其他瀏覽器提交申請。</span></div></li><li class="ace-line ace-line old-record-id-XTjLdxvHzodGHgxq8Bkun7Xqsuc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">更新 MEXC App 至最新版本。</span></div></li></ul><div class="ace-line ace-line old-record-id-AyKad3k8joG3P9xqvNMuJOXOsUh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-PGXidRLu8oZaqwx3wuRuV0S3sCb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在經過排查後，仍無法解決當前遇到的問題，請您將身分認證申請界面錯誤提示的截圖提供給我們的線上客服進行核實。我們將及時處理並優化相關問題，以便更好地為您提供優質的服務。感謝您的配合和支持！</span></div><div class="ace-line ace-line old-record-id-XfOQd0iT9ofTCKxxZ6nuZUkjsld"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-WCardNQIsoMTj3x8QSXuHmUIsOd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>8. 如何重新提交個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-AOmIddfKFoiBaFxholwu5oB2sOd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DQK7dKLXLoAZ23xEd0Uu7s8LsEc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">根據認證結果的反饋，請您再次準備相關證明文件。準備完成後選擇在網頁端或者 App 再次發起認證即可。詳細教程請參考：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-MC8ZdDpfAoCP8ExUbW8u6ZZ4sUf"><div><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-LD77dRI5roNcQwxMFuUutgTNsSd"><div><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></div></li></ul><div class="ace-line ace-line old-record-id-P86FdiZyao5OD1x4yjUujgySsgh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-HvhMdriN7o0O2ix4P6tua7fxs8c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您嘗試了以上解決方案後仍然無法透過個人身分認證，請您聯絡平台線上客服或<a href="https://www.mexc.com/zh-TW/support/requests">提交工單</a>獲取進一步幫助。MEXC 客服團隊會為您提供更詳細的指導。</span></div><div class="ace-line ace-line old-record-id-CcpydTd7Ao8H4zxne1rueFzss1d"><br /></div></div>
<div><div class="ace-line ace-line old-record-id-BegbdIOozo4qoUxMiumurxS5sVd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-GXKrdPSqvoHwzHx3mnNuFgr1sLw"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 如何下載安卓版 MEXC App</strong></span></h2><div class="ace-line ace-line old-record-id-RU07dGdTIonOCFxAbJ9uqTnJsrg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-NJDvd7FDyoUWnexB6ZFuEsknsWc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.1 透過官網掃碼下載 MEXC App</span></h3><div class="ace-line ace-line old-record-id-XUDOdE6lgov2VjxtHrjuGWdFsBh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-EaPvdlH0goe1JbxZnDkujxAXsKb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">搜索並登入 <a href="https://www.mexc.com/zh-TW/">MEXC 官網</a>後，將鼠標移動到官網頁面右上角，將出現【掃碼下載 App】圖標，用手機掃描出現的二維碼，按照步驟進行下載安裝。</span></div><div class="ace-line ace-line old-record-id-JV2IdYD5yoRukxxbZbFu4ncvs7d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-MoVIdXGm5oNB1UxMtusu1M9jsKW"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250819110642444eEvBBXdLwbAZLU.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-HmnLd57NyoAF0kxQYiruTafusmd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-U1rsdVucfoY1K0xiCaZuWuSxsoe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您未能掃碼成功，您可以點選二維碼下方的【更多下載選項】，跳轉至下載頁面，選擇安卓 MEXC App 安裝包進行下載並安裝。</span></div><div class="ace-line ace-line old-record-id-Bq6Kd0CscoXMMxxjq6pulfRtsSW"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-ZtJLdnZ4OoowHvx7g1CuiAcGsBe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250819110642950y7Nsz6rXlwnxYR.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-F3mmdP3MpodB4zxQStmuIeHXs4f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-FZj0d9EK7omRlhxUpVBuk1n2sHb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">安卓端在安裝過程中，可能會有風險攔截的窗口彈出。如果您確認是經 MEXC 官方網站或者諮詢客服後獲取的官方下載連結，當出現攔截彈窗時，點選【仍要安裝】。</span></div><div class="ace-line ace-line old-record-id-VruRdS7dUosoOwxpJgIuvn0lsvb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-M0Vvd2eOEoyIK2xOEFduGfcxstc" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250819110640141Wx3ldEYVyrHVg9.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:300px;font-size:16px" /></div><div style="text-align:left" class="ace-line ace-line old-record-id-P2RndQOTmoZu60x7AI9ueZDYsmK"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-Nv5ndZYAyoh7B1xqoSZuBAtnsxb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.2 在谷歌商店搜索下載 MEXC App</span></h3><div class="ace-line ace-line old-record-id-IEVadGBMPoJyjuxfilrur21JsBg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GFv9dKRcRo5NU5xgLxau3BhFsBf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">打開手機上的谷歌商店，並在搜索欄中搜索並找到 MEXC App，點選【安裝】。安裝完成後，即可正常使用。</span></div><div class="ace-line ace-line old-record-id-SyMTdbT08oZlRLxTus7uQH38shf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-DcQfd5VpdoMgvIxrixGuwX2gsgg" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250819110643206RlovP6aOSYG0oB.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:300px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-RfnedoDJdot7SyxNEsiutXzqskv"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-QGNSdaTA2o85etxlAKRuvKkPs4c"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 如何下載 iOS 版 MEXC App</strong></span></h2><div class="ace-line ace-line old-record-id-SkW7dGQHioonqSxAIEPuErJ1stc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-SaPGdvMdlopLYsx7AmKuAh4Ds5z"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.1 在蘋果應用商店搜索下載</span></h3><div class="ace-line ace-line old-record-id-ShYkdyYJ5ooLnGxSJpou9Ik3sMc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-MZvtdScFHouXgKxjuSMuxNaUsZG"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">打開手機上的蘋果 App Store，在搜索欄中搜索並找到 MEXC App，點選【安裝】。安裝完成後，即可正常使用。</span></div><div class="ace-line ace-line old-record-id-PBQUda6ekoiVxDxs58hu3gRpsBb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-VLR8d3H2ZoFg95xYdH2uKNkGsOc" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250819110641423fTP5G1kW5EtmjM.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:300px" /></div><div class="ace-line ace-line old-record-id-NOYIdO7VzoKBzaxplARudzgdsod"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-MO0AdDpHoo4PTexhjw3uUbRxsGe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您所在的地區不支持 App 下載，那麼無法搜索出相應結果，建議您更換其他國家 Apple ID 嘗試。</span></div><div class="ace-line ace-line old-record-id-XWrddV9lQoGeCsx9mS4ualImsFc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-OU7rd30B8oSr9sxKrylusDAmsik"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您還可以使用 MEXC 網頁版本，您可以在電腦瀏覽器或手機上造訪，官網地址如下：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-R0DNdkHLUoJymvxoyStu88T3srh"><div><a href="https://www.mexc.com/" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">https://www.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-GMLbdccmPofzRxxJNpSuMOV0shb"><div><a href="https://www.mexc.co/" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">https://www.mexc.co</a> </div></li></ul><div style="text-align:left" class="ace-line ace-line old-record-id-PF7Rdf0vEoiHoixJpZgussaNsqd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Hj69dpr6zoNMd3x3haXus4ylsYd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如您在下載過程中遇到問題，您可以閱讀《<a href="https://www.mexc.com/zh-TW/announcements/article/17827791523349">MEXC App 下載常見問題</a>》內容解決。如果您的問題未能得到解決，您還可以直接聯絡在線客服為您解答。</span></div><div class="ace-line ace-line old-record-id-W8kAdI7JHoN5eExDnqkuD3K4sVd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ON50d3ySNoJgIQxQGHtuHiLFswh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您還可以閱讀《<a href="https://www.mexc.com/zh-TW/learn/article/17827791509543">如何註冊 MEXC 帳戶</a>》指南，輕鬆開啟您的交易之路。</span></div><div class="ace-line ace-line old-record-id-D6UxdLnSdoQjUixWqI2uFu42sKh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div></div>
<div><div class="ace-line ace-line old-record-id-OfbFdWbOioxsv6xRjt0uovg2sxe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-Ir6Bd6DnSoHrKsxLuCYuQ8n9sze"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. MEXC 有官方 App 嗎？</strong></span></h2><div class="ace-line ace-line old-record-id-J7KGdoc9qoRg73xNMWCu84jLslc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Stmydqbdvo9MYNxANPpu5Z7Qsre"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">有的，MEXC 提供了適用於 iOS 和 Android 系統的官方移動應用程序，您可以透過以下官方鏈接下載 App：<a href="https://www.mexc.com/zh-TW/download">https://www.mexc.com/zh-TW/download</a>， 或者可以透過 Apple App Store、Google Play 商店下載。</span></div><div class="ace-line ace-line old-record-id-AAdod5qnOojv43xmUmjuK8DhsCb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Mad0d9ds7oJouvxZRBvuXUoFsve"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請您僅透過上述官方渠道下載 MEXC App，以避免遭遇惡意軟件或詐騙等潛在風險。為了確保您下載的是官方版本，建議您：</span></div><div class="ace-line ace-line old-record-id-Yl6EdmEdho2dVtxsFJbuzzfvsgb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-P9zCdCexxoJyuCxArXYunvoFsrd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">透過官方渠道下載：始終從 MEXC 官網或官方應用商店下載 MEXC App，避免使用第三方渠道。</span></div><div class="ace-line ace-line old-record-id-VPtWdL7iuobEbQxduvLu9DSYsbd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">查看開發者信息：在應用商店中確認開發者是否為「MEXC Fintech, Inc.」，避免下載未經授權的應用程序。</span></div><div class="ace-line ace-line old-record-id-Ark5dWYrUoqxbWxX352uNZ4Ns7c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-XqfEdHfBOoVbFAxTXpHuYvFEsyg"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. MEXC App 無法在手機應用商店找到怎麼辦？</strong></span></h2><div class="ace-line ace-line old-record-id-RmZvdIJ6So1phHxzATquHPfzsac"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-BtxWdoxrlolL97xx7pcuoLpes0f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.1 使用網頁版本</span></h3><div class="ace-line ace-line old-record-id-XtJ0dKrnCoVXnlxhqeoudCpfsYg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-USU2dxOHXoov70xRQPZuXSnas8c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您無法下載 App，或者也不想使用 App ，您也可以直接使用 MEXC 網頁版進行交易。該網頁版本適用於手機和電腦瀏覽器。</span></div><div class="ace-line ace-line old-record-id-YfhAdFoSboe0GgxbHSyu4jUpsQe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-QOV3dU1Pco17BAxJLeUuWOOVsHb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">官方網站：<a href="https://www.mexc.com">https://www.mexc.com</a></span></div><div class="ace-line ace-line old-record-id-Yz5Ndoew5opLKrxUxKzuwowzsOg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-F4TEdo3vForZThxf6aLua41OsEh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.2 iOS 下載</span></h3><div class="ace-line ace-line old-record-id-XTSxdWFjqow5PsxFPnxuWoUmsfb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LV2AdXE8ZoHxlnxqrkWunJBVsKf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.2.1 如果您在 App Store 無法搜索到 MEXC App，<a href="https://www.mexc.com/zh-TW/announcements/article/17827791523635">說明您所在區域暫不支持下載</a>。建議您：</span></div><div class="ace-line ace-line old-record-id-CHgdd9vRxouwpuxNiQkuEC0usgg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-X5LsdVyWqoLaBCxY1tRusSUBsWc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">可以<a href="https://support.apple.com/zh-tw/118283">切換至其他地區的 Apple ID</a> 進行嘗試，閱讀《<a href="https://www.mexc.com/zh-TW/learn/article/17827791523629">如何下載 MEXC App</a>》，按照教程中的步驟進行下載。</span></div><div class="ace-line ace-line old-record-id-LLJTdl6fCoIYCjxVPfqu5TfEsqf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-EMpKdZREMoT5OKxpJCHuUrpgsne"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.2.2 需要 iOS 12 或更高的系統版本</span></div><div class="ace-line ace-line old-record-id-W4FHd5gC0oziVmxPJaBu0DA0sTd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-HeAfdRIEKoeRSExoP4FuReLvsrd" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250427142314238Zw8f7rGLq1EScu.png" style="font-family:'arial' , 'helvetica' , sans-serif;width:300px;height:181px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-COnRdQo6noJToLxPVj4uXxoRsHf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-V0gCdp1gpoemEHxyap4uS49ws5g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您跳轉到 App Store 看到提示「此應用軟件需要 iOS 12.0 或更高版本」，這意味著您需要嘗試升級您的手機系統。升級系統教程請參考：<a href="https://support.apple.com/zh-tw/118575">https://support.apple.com/zh-tw/118575</a></span></div><div class="ace-line ace-line old-record-id-VpvudJWtsoT7lXxEAfvu5FrjsIh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ZFa7d8ZymoN70nxfy3mudXdnsBf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您正在使用的是 iPhone 5 或更早發售的蘋果手機：</span></div><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-QwEqdB053otQUuxB8F6uGEt5sGc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">若您有安卓手機，可以嘗試使用安卓端 MEXC App。</span></div></li><li class="ace-line ace-line old-record-id-PCdkdSUEzoauwrxucPpuhD6vsjb"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">若您沒有安卓手機，可以嘗試使 MEXC 網頁版本 <a href="https://www.mexc.com/zh-TW">https://www.mexc.com/zh-TW</a></span></div></li></ul><div class="ace-line ace-line old-record-id-E7mmd6TfEoiHMsxxaTdu5WQtsFf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-Q4Xzdk0a0oYm3Rx1qEGufjAWsHh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.3 安卓下載</span></h3><div class="ace-line ace-line old-record-id-N9K1dZCwSou7KYxttOCuUh5ysgf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-RYrWdFXtEolzZTxvBZcuIMMCsJb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.3.1 如果您是安卓設備用戶，無法透過 Google Play 下載應用程序，請訪問 <a href="https://www.mexc.com/zh-MY/download">https://www.mexc.com/zh-MY/download</a> 獲取 <strong>Android 安裝</strong>教學指南。</span></div><div class="ace-line ace-line old-record-id-Xc5Td5emDofTyUxAXytu9ubrsOh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-HmJgdCuzMo6frcxnq80uJOJesCd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202504271423146142bwi002RUdHHxC.png" style="font-family:'arial' , 'helvetica' , sans-serif;width:750px;height:319px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-TJNYdXLKIoyrBpxihoQuFJj0skd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-O41idPZRoojnzMxhH01uKyG3sZb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.3.2 Google Play 商店故障</span></div><div class="ace-line ace-line old-record-id-KTKjdkTG3o63OlxAu5vupH7CsBf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LxTrdzRKEo9mh8xsOSGussd7sHc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您所在地區暫不支持下載MEXC App，您可以重新註冊一個新的谷歌帳號或切換您的帳號歸屬地。切換谷歌帳號歸屬地教程：<a href="https://support.google.com/googleplay/answer/7431675">https://support.google.com/googleplay/answer/7431675</a> </span></div><div class="ace-line ace-line old-record-id-VBNodsgf6oIK1Tx93UluYXT1sLg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Yh9mdcxVtoSuxXx84sQuBSyQsoh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在跳轉到 Google Play 商店時遇到其他問題，請閱讀教程：<a href="https://support.google.com/googleplay/answer/14122894">https://support.google.com/googleplay/answer/14122894</a></span></div><div class="ace-line ace-line old-record-id-ANKqdqUkloSejzx0cTCu5JYksjg"> <span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ZUG0dGdUso5KNexShh7uaZ0asrb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.3.3 未知來源安裝提示</span></div><div class="ace-line ace-line old-record-id-JrHWddUHroqzQHxJTkwu0CTIs6f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Gn7vd0lIGo7RvMxwy7Sukp99scd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">出於安全考慮，安卓手機出廠時默認會關閉"從未知來源安裝"的功能。以三星手機為例，您需要進入設置，搜索「從未知來源安裝」，然後打開此選項（不同品牌手機選項會有差異）。參考教程：<a href="https://www.samsung.com/us/support/troubleshoot/TSG10001913">https://www.samsung.com/us/support/troubleshoot/TSG10001913</a> 。</span></div><div class="ace-line ace-line old-record-id-FFWVdPVjXou07gx8tN9uU50xsyf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-V0w9dg1n6odqpkxnwUxu2R9IsSS"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250427142314356eHBr6uUdKkh6Fw.png" style="font-family:'arial' , 'helvetica' , sans-serif;width:300px;height:633px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-JYcddWfFJoVNHRxIKIzumozGsve"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ImOfdL5ZZoBRpAxOr55uyZlts4g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.3.4 安裝 MEXC Apk 安裝包時會提示存在風險</span></div><div class="ace-line ace-line old-record-id-PYmyd6PTnocHsDxQR2iuzT5as3f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-T9mmd3OMko6GPmxJsufuGdFXsWa"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">這是正常現象，請務必透過 MEXC 官網下載安裝包：<a href="https://www.mexc.com/zh-TW/download">https://www.mexc.com/zh-TW/download</a> 。 </span></div><div class="ace-line ace-line old-record-id-YNBFdxkYKovjOHxt27quN491syb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Yh1EdUuj8ou5lIxhR3ZuTL6ksFb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.3.5 安卓用戶手機桌面同時出現兩個 MEXC App </span></div><div class="ace-line ace-line old-record-id-UzgWd7NOookNIbx56VSu0qsbsrb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Keded11H2oKhg7xTQoDu4qh2skf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">由於 MEXC 的谷歌安裝包和官網安裝包使用了不同的包名，使得兩個渠道的安裝包不能相互覆蓋安裝，使得一些用戶的安卓手機桌面同時出現兩個 MEXC App，如下圖所示：</span></div><div class="ace-line ace-line old-record-id-G1LcdGli2ozj88xvE1cucTiOsqd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-AiMIdFrNPosjYTxVwNsuNakvsvd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250427142314828XZD5fHpRV3WY2e.png" style="font-family:'arial' , 'helvetica' , sans-serif;width:300px;height:643px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-LxgJdWS3uo8Oe0xfaJNuQ8sCsud"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-PXtOd7BDSoT58LxE4Puuf0bvsPd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">為了解決這一問題，MEXC 準備創建新的官網安裝包，將官網安裝包和谷歌安裝包的名稱進行統一，從而解決安卓用戶手機桌面同時出現兩個 MEXC App 的問題。<br /><br /><div><div style="text-align:center" class="image-uploaded gallery old-record-id-OlY3dhSyropJNCxD4ppuqYyRsIf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250506194442322642MDXye1EnwMe.png" style="max-width:100%;width:300px;height:auto;border-radius:12px" /></div><br /></div><br /></span></div><div class="ace-line ace-line old-record-id-PAdZdh0v7o1HKyxXNzluzYfjscc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您碰到這一問題，請您分別打開桌面上的兩個 MEXC App，選擇個人頭像，點擊【設置】，向下滑動頁面至底部看到【關於我們】，查看如下圖所示的版本號。您可以將版本號更高的 MEXC App 進行保留，將版本號低的卸載刪除。</span></div><div class="ace-line ace-line old-record-id-GxYsdpSzgouLWxxCcHvuGizcsBb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-TVmwd2o63ovXrlxm7ZUuGmP7smc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">注意：保留下來的 MEXC App 是全新安裝的，處於未登陸狀態。</span></div><div class="ace-line ace-line old-record-id-PEmYdLF9XorGEfxNlCzuf1zks0c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-FIlidwDPIopm7ExoVvRutXQTs1f"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428102931512D9BCgEYo8EDTIb.png" style="width:750px;height:528px" /></div><div class="ace-line ace-line old-record-id-ArEHdSMH0owcTRxBfZJuqVYSsje"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-MtHHdYiGmoMLF0xwGvuubPcFsld"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. MEXC App 無法正常安裝或下載中斷是什麼情況？</strong></span></h2><div class="ace-line ace-line old-record-id-X0cVd6vdyo9ldBxxvKYu4ol0sig"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-T1pEdRzK1oQXxrxYXE4uDd16sWg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您的 MEXC App 無法正常安裝，或者下載總是中斷或失敗，可能是由以下情況導致：</span></div><div class="ace-line ace-line old-record-id-LZmadEu3Eo1SwjxJTBpu6avosod"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-AEJtdJbTHoLxrtxoA3iuRbf1s0e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>網絡問題</strong>：請檢查您的網絡連接，確保設備已連接到穩定的 Wi-Fi 或移動數據網絡。</span></div><div class="ace-line ace-line old-record-id-Agybd7FW7olpWxxKlg5ueE9Nsle"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>存儲空間不足</strong>：如果您的設備存儲空間不足，請刪除一些不必要的文件或應用，以騰出足夠的存儲空間後再嘗試安裝。</span></div><div class="ace-line ace-line old-record-id-F6Oid5i30ok7XaxoRXkumLoqs2e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>設備兼容性問題</strong>：確保您的移動設備操作系統滿足 MEXC App 的最低要求。對於 iOS 設備，確保系統版本與 App 要求匹配。</span></div><div class="ace-line ace-line old-record-id-GCSRdSXBKoUiJxxfb2EuKQzFsee"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-PzmqdsgSVoCXVux9hvYuuYzMsMe"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>4. MEXC App 安裝後無法正常打開或啟動怎麼辦？</strong></span></h2><div class="ace-line ace-line old-record-id-BDcldHgWpouGuIxFgrhuvsvPsYb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-RaXtd3WOFor8oyxRYsPuJQuDsFf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您可以進行以下嘗試來解決：</span></div><div class="ace-line ace-line old-record-id-DsAxdeyqqoOx4xxB6G9uwmS5sHe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-PTAQdidaOoA5zIxrbVtujdmxsZe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>重啟設備</strong>：嘗試重新啟動您的設備，看看是否可以解決 MEXC App 的啟動問題。</span></div><div class="ace-line ace-line old-record-id-TNnYdqc73o809KxGR06uGRcwsof"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>更新系統版本</strong>：確保您的設備系統更新到最新版本，這有助於兼容最新版本的 MEXC App。</span></div><div class="ace-line ace-line old-record-id-LT9CdJfLDoI0NIx4Ad7u86DEspg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>清理緩存與數據</strong>：有時緩存問題會影響應用啟動，您可以嘗試清理緩存或卸載後重新安裝 MEXC App。</span></div><div class="ace-line ace-line old-record-id-PUSwdjs7zoJZJYxmrHnuE1r1svh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DUbEd1bqwo00VWxDjRjuO3Azsyf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在下載、安裝和使用過程中遇到任何問題，歡迎聯絡 MEXC 客服或加入我們的官方社區獲取幫助：</span></div><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-FGObdVoMvoBSUixJLCVuz3agsXg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在線客服支持</span></div></li><li class="ace-line ace-line old-record-id-Jc5mdoVVvoAofjxyraBuUfdjsQf"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">官方 Telegram 頻道：<a href="https://t.me/MEXCEnglish">https://t.me/MEXCEnglish</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-GBjldnuJKoduWzxfcbXu431hsEg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">郵箱支持：support@support.mexc.com</span></div></li></ul></div><p><br /></p>